# Cuein API Documentation

> Cuein APIs help with  customer interaction insights (contact reasons, root causes, API driven metrics like Inferred CSAT, Resolution Rate) as well as APIs for returning answers from knowledge bases.

## Guides
- [API Documentation](https://cuein-api.readme.io/docs/getting-started.md)

## API Reference
- [Retrieve insights for multiple conversations](https://cuein-api.readme.io/reference/retrieve-insights-for-multiple-conversations.md): Retrieve paginated conversation insights records based on date range as input
- [Schedule deletion of conversation text](https://cuein-api.readme.io/reference/schedule-deletion-of-conversation-text-for-multiple-conversations.md): Schedule deletion of conversation text (utterance text) from insight records based on transcript ids
- [Retrieve latest processed conversation timestamp](https://cuein-api.readme.io/reference/retrieve-the-latest-processed-conversation-timestamp.md): Retrieves the latest updated timestamp of the conversation processed and ready for access
- [Retrieve insights for a conversation](https://cuein-api.readme.io/reference/retrieve-insights-for-a-conversation.md): Retrieve single conversation insights record by id
- [Answer question based on Knowledge Articles and other Documents](https://cuein-api.readme.io/reference/getanswer.md)