spec: FinOps Framework 1.0
provider: Culture Amp
providerId: culture-amp
created: 2026-06-12
modified: 2026-06-12
description: >
  Culture Amp follows a per-employee-per-month (PEPM) billing model with
  annual subscriptions. API access is bundled at no additional cost within
  all subscription tiers. Pricing is quote-based and not publicly listed;
  costs scale primarily with employee headcount and the combination of
  modules (Engage, Perform, Develop, People Analytics) selected.
billingModel:
  type: subscription
  cadence: annual
  unit: per-employee-per-month
  currency: USD
  note: >
    All pricing is quote-based. No self-serve checkout is available.
    Contracts are negotiated directly with Culture Amp sales.
focusColumns:
  - ChargeType: Usage
  - BillingPeriod: Annual
  - PricingUnit: Employee/Month
  - ConsumedUnit: Employee
  - ResourceType: Platform Subscription
  - ServiceName: Culture Amp
  - ServiceCategory: HR Software
  - ProviderName: Culture Amp
meters:
  - name: Employee Count
    description: Number of active employees tracked on the platform
    unit: employee
    billingImpact: true
    note: Primary cost driver; price per employee decreases at higher volumes
  - name: Module Selection
    description: Combination of Engage, Perform, Develop, and People Analytics modules
    unit: module
    billingImpact: true
    note: Each module adds to per-employee cost; bundles may be discounted
  - name: API Calls
    description: Calls made to the Culture Amp Public API
    unit: request
    billingImpact: false
    note: API access is included in the base subscription with no per-call charge
  - name: Contract Term
    description: Length of subscription agreement
    unit: months
    billingImpact: true
    note: Multi-year contracts typically yield better per-employee pricing
principles:
  Visibility:
    description: >
      Culture Amp does not provide a public pricing calculator or self-serve
      cost estimator. Cost visibility requires engaging with their sales team.
      Customers should request detailed line-item quotes showing per-employee
      costs by module to understand total spend.
    recommendations:
      - Request itemized quotes broken down by module and employee count
      - Negotiate annual minimum commitments to establish budget certainty
      - Monitor employee count changes that may trigger contract renegotiation
  Optimization:
    description: >
      Cost optimization focuses on right-sizing module selection to actual
      organizational needs and negotiating volume discounts for larger employee
      counts. API usage does not incur additional cost, removing a common
      FinOps variable.
    recommendations:
      - Start with required modules only; add Perform or Develop incrementally
      - Negotiate multi-year contracts for lower per-employee rates
      - Consolidate HR tooling to maximize value from the Culture Amp platform
      - API access is free—maximize programmatic data use at no additional cost