openapi: 3.0.0
info:
  title: Razorpay Bills Disputes API
  version: 1.0.0
  description: Razorpay payment gateway APIs for accepting payments, managing orders, processing refunds, payouts, and subscriptions. All amounts are in the smallest currency sub-unit (e.g. paise for INR). Supports 180+ payment methods including UPI, cards, netbanking, wallets, and EMI.
  termsOfService: https://razorpay.com/terms/
  contact:
    name: Razorpay Support
    url: https://razorpay.com/support/
    email: support@razorpay.com
  license:
    name: Proprietary
    url: https://razorpay.com/terms/
  x-logo:
    url: https://razorpay.com/favicon.png
  x-auth-environments:
    test:
      keyPrefix: rzp_test_
      description: Test mode — keys prefixed rzp_test_. Same API endpoint (https://api.razorpay.com/v1). No real money movement. Use test card numbers from https://razorpay.com/docs/payments/payments/test-card-details/.
    live:
      keyPrefix: rzp_live_
      description: Live mode — keys prefixed rzp_live_. Real money movement. Requires KYC and business activation on the Razorpay Dashboard.
servers:
- url: https://api.razorpay.com/v1
  description: Production
security:
- basicAuth: []
- oauth2:
  - read_only
tags:
- name: Disputes
  description: Disputes (chargebacks) are raised by customers via their bank. You can accept (lose) or contest (challenge with evidence) each dispute. Monitor respond_by timestamp — missing the deadline forfeits the dispute.
paths:
  /disputes:
    get:
      operationId: fetchAllDisputes
      summary: Fetch all disputes
      description: Retrieve a list of all payment disputes. Use expand[]=payment or expand[]=transaction.settlement for additional context.
      tags:
      - Disputes
      parameters:
      - $ref: '#/components/parameters/count'
      - $ref: '#/components/parameters/skip'
      - name: expand[]
        in: query
        description: 'Expand sub-entities. Supported: payment, transaction.settlement.'
        schema:
          type: string
          enum:
          - payment
          - transaction.settlement
      responses:
        '200':
          description: Collection of disputes.
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/Collection'
                - properties:
                    items:
                      type: array
                      items:
                        $ref: '#/components/schemas/Dispute'
        '401':
          $ref: '#/components/responses/401'
        '429':
          $ref: '#/components/responses/429'
  /disputes/{id}:
    get:
      operationId: fetchDispute
      summary: Fetch dispute by ID
      description: Retrieve full details of a specific dispute including submitted evidence.
      tags:
      - Disputes
      parameters:
      - name: id
        in: path
        required: true
        description: Dispute ID (disp_*).
        schema:
          type: string
      responses:
        '200':
          description: Dispute details.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Dispute'
        '401':
          $ref: '#/components/responses/401'
        '404':
          $ref: '#/components/responses/404'
        '429':
          $ref: '#/components/responses/429'
  /disputes/{id}/accept:
    post:
      operationId: acceptDispute
      summary: Accept a dispute
      description: Accept a dispute, acknowledging it as lost. This is irreversible — the dispute status changes to 'lost' and the disputed amount is deducted from your balance. Only accept if you do not wish to contest.
      tags:
      - Disputes
      parameters:
      - name: id
        in: path
        required: true
        description: Dispute ID (disp_*).
        schema:
          type: string
      responses:
        '200':
          description: Dispute accepted. Status changes to 'lost'.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Dispute'
        '401':
          $ref: '#/components/responses/401'
        '404':
          $ref: '#/components/responses/404'
        '429':
          $ref: '#/components/responses/429'
  /disputes/{id}/contest:
    patch:
      operationId: contestDispute
      summary: Contest a dispute
      description: Submit evidence to challenge a dispute. Use action=draft to save without submitting, or action=submit to send for bank review (triggers payment.dispute.under_review webhook). At least one evidence document is required when submitting. You can contest partial amounts by specifying amount.
      tags:
      - Disputes
      parameters:
      - name: id
        in: path
        required: true
        description: Dispute ID (disp_*).
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                action:
                  type: string
                  enum:
                  - draft
                  - submit
                  description: 'draft: save evidence without submitting. submit: send for bank review. Minimum one document required for submit.'
                amount:
                  type: integer
                  description: Amount being contested (paise). Defaults to full dispute amount.
                summary:
                  type: string
                  description: Your explanation of why the dispute should be resolved in your favour. Max 1000 characters.
                shipping_proof:
                  type: array
                  items:
                    type: string
                  description: Document IDs proving product shipment.
                billing_proof:
                  type: array
                  items:
                    type: string
                cancellation_proof:
                  type: array
                  items:
                    type: string
                customer_communication:
                  type: array
                  items:
                    type: string
                proof_of_service:
                  type: array
                  items:
                    type: string
                explanation_letter:
                  type: array
                  items:
                    type: string
                refund_confirmation:
                  type: array
                  items:
                    type: string
                access_activity_log:
                  type: array
                  items:
                    type: string
                refund_cancellation_policy:
                  type: array
                  items:
                    type: string
                term_and_conditions:
                  type: array
                  items:
                    type: string
                others:
                  type: array
                  items:
                    type: object
      responses:
        '200':
          description: Dispute contested. Status changes to 'under_review' on submit.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Dispute'
        '400':
          $ref: '#/components/responses/400'
        '401':
          $ref: '#/components/responses/401'
        '404':
          $ref: '#/components/responses/404'
        '429':
          $ref: '#/components/responses/429'
components:
  responses:
    '429':
      description: Rate limit exceeded. Implement exponential backoff with jitter before retrying.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    '404':
      description: Resource not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    '400':
      description: Bad request. Invalid parameters or missing required fields.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    '401':
      description: Authentication failed. Invalid or missing API key credentials.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  parameters:
    skip:
      name: skip
      in: query
      description: Number of records to skip. Use with count for pagination. Default 0.
      schema:
        type: integer
        minimum: 0
        default: 0
    count:
      name: count
      in: query
      description: Number of records to return per call. Maximum 100. Default 10.
      schema:
        type: integer
        minimum: 1
        maximum: 100
        default: 10
  schemas:
    Error:
      type: object
      properties:
        error:
          type: object
          properties:
            code:
              type: string
              description: 'Error code. Examples: BAD_REQUEST_ERROR, GATEWAY_ERROR, SERVER_ERROR.'
            description:
              type: string
            source:
              type: string
              description: Where the error originated (e.g. business, gateway).
            step:
              type: string
            reason:
              type: string
              description: 'Machine-readable reason. Examples: insufficient_funds, invalid_expiry_date, declined_by_bank.'
            metadata:
              type: object
            field:
              type: string
    DisputeEvidence:
      type: object
      properties:
        amount:
          type: integer
          description: Contested amount in currency subunits.
        summary:
          type: string
          description: Your explanation of why the dispute should be resolved in your favour. Max 1000 characters.
        shipping_proof:
          type: array
          items:
            type: string
          description: Document IDs proving product shipment.
        billing_proof:
          type: array
          items:
            type: string
          description: Order confirmation document IDs.
        cancellation_proof:
          type: array
          items:
            type: string
        customer_communication:
          type: array
          items:
            type: string
        proof_of_service:
          type: array
          items:
            type: string
        explanation_letter:
          type: array
          items:
            type: string
        refund_confirmation:
          type: array
          items:
            type: string
        access_activity_log:
          type: array
          items:
            type: string
        refund_cancellation_policy:
          type: array
          items:
            type: string
        term_and_conditions:
          type: array
          items:
            type: string
        others:
          type: array
          items:
            type: object
        submitted_at:
          type:
          - integer
          - 'null'
          description: Unix timestamp of last evidence submission. Null for drafts.
    Collection:
      type: object
      properties:
        entity:
          type: string
          enum:
          - collection
        count:
          type: integer
          description: Number of items in the current page.
        items:
          type: array
          items: {}
    Dispute:
      type: object
      properties:
        id:
          type: string
          description: 'Unique dispute identifier. Prefix: disp_'
        entity:
          type: string
          enum:
          - dispute
        payment_id:
          type: string
          description: The payment against which the dispute was raised (pay_*).
        amount:
          type: integer
          description: Disputed amount in currency subunits.
        currency:
          type: string
        amount_deducted:
          type: integer
          description: Amount deducted from your balance when dispute is lost.
        reason_code:
          type: string
          description: Code identifying the dispute reason.
        reason_description:
          type: string
          description: Human-readable explanation of the dispute cause.
        respond_by:
          type: integer
          description: Unix timestamp by which you must respond. Missing this forfeits the dispute.
        status:
          type: string
          enum:
          - open
          - under_review
          - won
          - lost
          - closed
          description: 'open: action required. under_review: evidence submitted, awaiting bank decision. won: resolved in your favour. lost: resolved against you. closed: resolved without chargeback.'
        phase:
          type: string
          enum:
          - fraud
          - retrieval
          - chargeback
          - pre_arbitration
          - arbitration
          description: Escalation stage of the dispute process.
        created_at:
          type: integer
        evidence:
          $ref: '#/components/schemas/DisputeEvidence'
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: HTTP Basic authentication using your Razorpay API key pair. Use key_id as the username and key_secret as the password. Encode as Base64(key_id:key_secret). Keys are environment-scoped (Test vs Live). Obtain keys at https://dashboard.razorpay.com/app/keys. Keys are case-sensitive.
    oauth2:
      type: oauth2
      description: OAuth 2.0 via the Razorpay MCP server (mcp.razorpay.com). Supports Authorization Code with PKCE (S256) for user-delegated access and Client Credentials for server-to-server access. Tokens expire in 3600 seconds. Dynamic Client Registration available at the registration endpoint. For integration setup see https://razorpay.com/docs/build/llm-docs/mcp-server/oauth.md.
      flows:
        authorizationCode:
          authorizationUrl: https://mcp.razorpay.com/authorize
          tokenUrl: https://mcp.razorpay.com/token
          refreshUrl: https://mcp.razorpay.com/token
          scopes:
            read_only: Read-only access to Razorpay account data (payments, orders, refunds, payouts, subscriptions, invoices)
        clientCredentials:
          tokenUrl: https://mcp.razorpay.com/token
          scopes:
            read_only: Read-only access to Razorpay account data (payments, orders, refunds, payouts, subscriptions, invoices)
externalDocs:
  description: Razorpay API Documentation
  url: https://razorpay.com/docs/api/
x-tagGroups:
- name: Core Payments
  tags:
  - Orders
  - Payments
  - Refunds
  - Payment Downtimes
- name: Payment Collection
  tags:
  - Payment Links
  - QR Codes
- name: Billing & Subscriptions
  tags:
  - Items
  - Invoices
  - Plans
  - Subscriptions
- name: Customer Management
  tags:
  - Customers
  - Documents
- name: Finance & Reconciliation
  tags:
  - Settlements
  - Instant Settlements
  - Disputes
- name: Route & Marketplace
  tags:
  - Linked Accounts
  - Transfers
- name: Smart Collect
  tags:
  - Virtual Accounts
- name: Partners & Onboarding
  tags:
  - Partner Accounts
  - Partner Products
  - Partner Stakeholders
  - Partner Documents
  - Partner Webhooks
- name: Bills
  tags:
  - Bills
- name: RazorpayX
  tags:
  - X Contacts
  - X Fund Accounts
  - X Account Validation
  - X Banking Balances
  - X Payouts
  - X Payout Links
  - X Transactions
x-rateLimit:
  description: Razorpay does not publish specific rate limits. If you receive HTTP 429, implement exponential backoff with jitter and retry. Add randomisation to avoid thundering-herd effects.
  throttleStatus: 429
  strategy: exponential backoff with jitter
x-pagination:
  description: All list endpoints return at most 100 records per call (1000 for settlement recon). Use count and skip together to paginate. Date range filters (from/to) use Unix timestamps in seconds.
  example: GET /payments?from=1700000000&to=1700086400&count=100&skip=100
x-amountEncoding:
  description: 'All monetary amounts are in the smallest currency sub-unit. For INR: 1 rupee = 100 paise, so ₹500 = 50000. Minimum for INR is 100 paise (₹1). Three-decimal currencies (KWD, BHD, OMR): drop last decimal digit. Zero-decimal currencies (JPY): pass value as-is.'