{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "https://raw.githubusercontent.com/api-evangelist/customer-io/main/json-schema/customer-io-identify-person-schema.json", "title": "Person: Identify", "description": "Add or update a person.", "x-generated": "2026-10-12", "x-method": "derived", "x-generator": "derive-json-schema.py", "x-source": "openapi/customer-io-track-v2-api-openapi.yml#/components/schemas/identify_person", "allOf": [ { "$ref": "#/$defs/person_common" }, { "type": "object", "required": [ "action" ], "properties": { "action": { "type": "string", "description": "Indicates that the operation will `identify` the the item of the specified `type`.", "enum": [ "identify" ] }, "timestamp": { "type": "integer", "description": "The Unix timestamp for when the attribute update occurred. This can be used to control the order of attribute updates when multiple requests are sent in rapid succession." }, "attributes": { "type": "object", "description": "Attributes that you want to add or update for this person. You can pass properties that aren't defined below to set custom attributes; the defined properties are reserved in the Customer.io Track API.", "properties": { "cio_subscription_preferences": { "$ref": "#/$defs/cio_subscription_preferences" }, "_update": { "type": "boolean", "default": false, "description": "If `true`, update only existing people and prevent accidental profile creation. If no person matches the identifiers, the request does nothing." } }, "additionalProperties": { "x-additionalPropertiesName": "additional attributes", "description": "Custom properties that you want to set as attributes on this person." } }, "cio_relationships": { "$ref": "#/$defs/object_relationships" } } } ], "$defs": { "cio_id": { "x-scalar-ignore": true, "type": "string", "description": "A unique identifier set by Customer.io, used to reference a person if you want to update their identifiers." }, "cio_subscription_preferences": { "x-scalar-ignore": true, "description": "A person's [subscription center](/journeys/channels/subscriptions/center/) preferences. Use JSON dot notation, such as `cio_subscription_preferences.topics.topic_`, to update one topic without replacing others.", "type": "object", "properties": { "topics": { "type": "object", "description": "Contains active topics in your workspace, named `topic_`.", "additionalProperties": { "x-additionalPropertiesName": "topic_", "description": "Boolean preference for a topic named `topic_`; `true` subscribes, `false` unsubscribes, and empty or missing values use the topic default. Find topic IDs with [getTopics](#tag/subscription-center/getTopics).", "type": "boolean" } } } }, "not_nullable_customer_id": { "x-scalar-ignore": true, "type": "string", "description": "The ID of a customer profile, analogous to a \"person\" in the UI." }, "not_nullable_email_address": { "x-scalar-ignore": true, "type": "string", "description": "The email address of the customer." }, "object_identifiers": { "x-scalar-ignore": true, "type": "object", "properties": { "identifiers": { "description": "The identifiers for a particular object. You can use either the `object_type_id` and `object_id` (where `object_type_id` represents the type of object and the `object_id` is the individual identifier for the object) or the `cio_object_id`.", "oneOf": [ { "title": "Object ID", "type": "object", "required": [ "object_type_id", "object_id" ], "properties": { "object_type_id": { "$ref": "#/$defs/object_type_id" }, "object_id": { "type": "string", "description": "The unique identifier for an object. If you use an `object_id` that already exists, we'll update the object accordingly." } } }, { "title": "CIO Object ID", "type": "object", "required": [ "cio_object_id" ], "properties": { "cio_object_id": { "type": "string", "description": "A unique value that Customer.io sets for an object when you create it. This ID is immutable." } } } ] } } }, "object_relationships": { "x-scalar-ignore": true, "type": "array", "description": "Each object in the array represents a relationship you want to add to, or remove from, a person.", "items": { "allOf": [ { "$ref": "#/$defs/object_identifiers" }, { "type": "object", "properties": { "relationship_attributes": { "$ref": "#/$defs/relationship_attributes" } } } ] } }, "object_type_id": { "x-scalar-ignore": true, "type": "string", "description": "The object type an object belongs to—like \"Companies\" or \"Accounts\". Object type IDs are string-formatted integers that begin at `1` and increment for each new type." }, "person_common": { "x-scalar-ignore": true, "type": "object", "required": [ "type", "identifiers" ], "properties": { "type": { "description": "The operation modifies a person in Customer.io", "type": "string", "enum": [ "person" ] }, "identifiers": { "description": "The person you want to perform an action for—one of `id`, `email`, `phone`, or `cio_id`. You cannot pass multiple identifiers. You can use `email` and `phone` only if they're enabled as identifiers in your [workspace settings](/accounts/workspaces/overview/#migrate-workspace).", "oneOf": [ { "title": "id", "type": "object", "required": [ "id" ], "properties": { "id": { "$ref": "#/$defs/not_nullable_customer_id" } } }, { "title": "email", "type": "object", "required": [ "email" ], "properties": { "email": { "$ref": "#/$defs/not_nullable_email_address" } } }, { "title": "phone", "type": "object", "required": [ "phone" ], "properties": { "phone": { "type": "string", "description": "A person's phone number, in [E.164 format](https://en.wikipedia.org/wiki/E.164) (a leading `+` followed by up to 15 digits). Available only when `phone` is enabled as an identifier in your workspace." } } }, { "title": "cio_id", "type": "object", "required": [ "cio_id" ], "properties": { "cio_id": { "$ref": "#/$defs/cio_id" } } } ] } } }, "relationship_attributes": { "x-scalar-ignore": true, "type": "object", "description": "The attributes associated with a relationship. Passing null or an empty string removes the attribute from the relationship.\n", "additionalProperties": { "x-additionalPropertiesName": "Relationship Attributes" } } } }