openapi: 3.2.0
info:
  title: D-Tools SI API Documentation Subscribe Service Order API
  description: 'The API allows integrations to:


    - Publish catalogs and projects to SI users.

    - Subscribe to projects and catalogs published by SI users.


    All API calls must pass an API key in the request header. The API key can be generated in SI 2016 Control Panel using the ''Manage Integrations'' feature.


    An API key is specific to a SI user and an integration.


    API callers must add to each call a custom header named **X-DTSI-ApiKey** along with the value of the API key. For example, if the API key value is `q54R39UBr0Skgd7VHvEbuwiRAOArUpt02o7z/vY+iwrg`, the custom header would be as follows:


    ```

    X-DTSI-ApiKey: q54R39UBr0Skgd7VHvEbuwiRAOArUpt02o7z/vY+iwrg

    ```'
  version: 1.0.0
servers:
- url: https://api.d-tools.com/si
tags:
- name: SubscribeServiceOrder
  description: Allows an integration to subscribe to Service orders published by SI users.
paths:
  /Subscribe/ServiceOrders:
    get:
      tags:
      - SubscribeServiceOrder
      summary: Get service order published by a SI user.
      parameters:
      - name: clients
        in: query
        description: Clients to filter service orders (Optional)
        schema:
          type: array
          items:
            type: string
      - name: progresses
        in: query
        description: Progresses to filter servic orders (Optional)
        schema:
          type: array
          items:
            type: string
      - name: includeImported
        in: query
        description: Boolean. Include already imported service orders. Optional with default value false which means by default you will only see service orders which are not imported.
        schema:
          type: boolean
          default: false
      - name: searchText
        in: query
        description: The search text.
        schema:
          type: string
      - name: includeDeleted
        in: query
        description: 'Boolean. Include service order deleted in SI. Optional with default value false which means

          by default you will only see active service orders which are not deleted.'
        schema:
          type: boolean
          default: false
      - name: pageNumber
        in: query
        description: The page number.
        schema:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
          - integer
          - string
          format: int32
          default: 1
      - name: pageSize
        in: query
        description: The page size.
        schema:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
          - integer
          - string
          format: int32
          default: 50
      responses:
        '200':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ServiceOrdersResult'
            text/json:
              schema:
                $ref: '#/components/schemas/ServiceOrdersResult'
  /Subscribe/ServiceOrder/GetMobileInstallSiteNotes:
    get:
      tags:
      - SubscribeServiceOrder
      summary: Get Mobile Install service order site notes for a given service order id
      parameters:
      - name: id
        in: query
        description: Service order id.
        schema:
          type: string
      responses:
        '200':
          description: ''
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/SiteNote'
            text/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/SiteNote'
            application/xml:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/SiteNote'
            text/xml:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/SiteNote'
  /Subscribe/ServiceOrders/MarkAsImported:
    put:
      tags:
      - SubscribeServiceOrder
      summary: Mark a service order as imported for a given service order id.
      parameters:
      - name: id
        in: query
        description: The service order id.
        schema:
          type: string
      - name: publishedOnUnixTimeMs
        in: query
        description: The published on Unix time in milliseconds.
        schema:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
          - 'null'
          - integer
          - string
          format: int64
      responses:
        '200':
          description: ''
  /Subscribe/ServiceOrders/{id}:
    get:
      tags:
      - SubscribeServiceOrder
      summary: Get a service order for a given service order id.
      parameters:
      - name: id
        in: path
        description: The service order id.
        required: true
        schema:
          type: string
      responses:
        '200':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ServiceOrder'
            text/json:
              schema:
                $ref: '#/components/schemas/ServiceOrder'
            application/xml:
              schema:
                $ref: '#/components/schemas/ServiceOrder'
            text/xml:
              schema:
                $ref: '#/components/schemas/ServiceOrder'
components:
  schemas:
    ServiceOrder:
      type: object
      properties:
        contact:
          description: Contact information
          $ref: '#/components/schemas/ContactInfo'
        billingAddress:
          description: Billing address information
          $ref: '#/components/schemas/Address'
        siteAddress:
          description: Site address information
          $ref: '#/components/schemas/Address'
        resources:
          type:
          - 'null'
          - array
          items:
            $ref: '#/components/schemas/ServiceOrderResource'
          description: Resource information
        labors:
          type:
          - 'null'
          - array
          items:
            $ref: '#/components/schemas/ServiceOrderLabor'
        products:
          type:
          - 'null'
          - array
          items:
            $ref: '#/components/schemas/ServiceOrderProduct'
        repairItems:
          type:
          - 'null'
          - array
          items:
            $ref: '#/components/schemas/ServiceOrderRepairItem'
        servicePlanNumber:
          type:
          - 'null'
          - string
          description: Service plan Number. Applicable if service order linked to service plan.
        publishedOn:
          type: string
          description: Date service order was published by SI user
          format: date-time
        publishedOnUnixTimeMs:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
          - integer
          - string
          description: Date service order was published by SI user in Unix epoch milliseconds (UTC). This property can be passed to the Mark Service Order as Imported method optionally to make sure the service order was not updated in SI since it was published.
          format: int64
        id:
          type:
          - 'null'
          - string
          description: Unique Id for the service order.
        client:
          type:
          - 'null'
          - string
          description: Client name (Required)
        clientNumber:
          type:
          - 'null'
          - string
          description: Client number
        clientId:
          type: string
          description: ClientId
          format: uuid
        acctgEstNumber:
          type:
          - 'null'
          - string
          description: Accounting estimate number
        projectId:
          type:
          - 'null'
          - string
          description: Project Id for the service order. Applicable if service order linked to project.
        project:
          type:
          - 'null'
          - string
          description: Project name (Required)
        projectNumber:
          type:
          - 'null'
          - string
          description: Project Number
        name:
          type:
          - 'null'
          - string
          description: Name (Required)
        number:
          type:
          - 'null'
          - string
          description: Number (Required)
        description:
          type:
          - 'null'
          - string
          description: Description
        totalPrice:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Total Price
          format: double
        totalPriceTC:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Total Price in transaction currency
          format: double
        start:
          type: string
          description: Start date required
          format: date-time
        end:
          type: string
          description: End date required
          format: date-time
        scheduledStart:
          type:
          - 'null'
          - string
          description: Scheduled start
          format: date-time
        scheduledEnd:
          type:
          - 'null'
          - string
          description: Scheduled end
          format: date-time
        progress:
          type:
          - 'null'
          - string
          description: Progress
        percentComplete:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - number
          - string
          description: Percent complete
          format: double
        notes:
          type:
          - 'null'
          - string
          description: Notes
        priority:
          type:
          - 'null'
          - string
          description: Priority
        customField1:
          type:
          - 'null'
          - string
          description: CustomField1
        customField2:
          type:
          - 'null'
          - string
          description: CustomField2
        customField3:
          type:
          - 'null'
          - string
          description: CustomField3
        customField4:
          type:
          - 'null'
          - string
          description: CustomField4
        customField5:
          type:
          - 'null'
          - string
          description: CustomField5
        customField6:
          type:
          - 'null'
          - boolean
          description: CustomField6
        customField7:
          type:
          - 'null'
          - boolean
          description: CustomField7
        customField8:
          type:
          - 'null'
          - boolean
          description: CustomField8
        customField9:
          type:
          - 'null'
          - boolean
          description: CustomField9
        customField10:
          type:
          - 'null'
          - boolean
          description: CustomField10
        customField11:
          type:
          - 'null'
          - string
          description: CustomField11
          format: date-time
        customField12:
          type:
          - 'null'
          - string
          description: CustomField12
          format: date-time
        customField13:
          type:
          - 'null'
          - string
          description: CustomField13
          format: date-time
        customField14:
          type:
          - 'null'
          - string
          description: CustomField14
          format: date-time
        customField15:
          type:
          - 'null'
          - string
          description: CustomField15
          format: date-time
        customField16:
          type:
          - 'null'
          - string
          description: CustomField16
        customField17:
          type:
          - 'null'
          - string
          description: CustomField17
        customField18:
          type:
          - 'null'
          - string
          description: CustomField18
        customField19:
          type:
          - 'null'
          - string
          description: CustomField19
        customField20:
          type:
          - 'null'
          - string
          description: CustomField20
        customField21:
          type:
          - 'null'
          - string
          description: CustomField21
        customField22:
          type:
          - 'null'
          - string
          description: CustomField22
        customField23:
          type:
          - 'null'
          - string
          description: CustomField23
        customField24:
          type:
          - 'null'
          - string
          description: CustomField24
        currencyCode:
          type:
          - 'null'
          - string
          description: Currency code
        currencyRate:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Currency rate
          format: double
        createdOn:
          type:
          - 'null'
          - string
          description: Date the service order was created (UTC Time)
          format: date-time
        updatedOn:
          type:
          - 'null'
          - string
          description: Date the service order was updated (UTC Time)
          format: date-time
        createdBy:
          type:
          - 'null'
          - string
          description: Service order Created By
        updatedBy:
          type:
          - 'null'
          - string
          description: Service order Updated By
        publishedBy:
          type:
          - 'null'
          - string
          description: Service order Published By
    SiteNote:
      type: object
      properties:
        notes:
          type:
          - 'null'
          - string
          description: Task Notes
        updatedOn:
          type: string
          description: Updated On
          format: date-time
        updatedBy:
          type:
          - 'null'
          - string
          description: Updated By
      description: Mobile Install Site Notes
    ServiceOrdersResult:
      type: object
      properties:
        serviceOrders:
          type:
          - 'null'
          - array
          items:
            $ref: '#/components/schemas/ServiceOrderInfo'
          description: Service orders
        totalCount:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
          - integer
          - string
          description: Total count of service orders
          format: int32
    ServiceOrderInfo:
      type: object
      properties:
        id:
          type:
          - 'null'
          - string
          description: Unique Id for the service order
        client:
          type:
          - 'null'
          - string
          description: Client Name
        number:
          type:
          - 'null'
          - string
          description: Service Order Number
        name:
          type:
          - 'null'
          - string
          description: Service order name
        progress:
          type:
          - 'null'
          - string
          description: Project progress
        description:
          type:
          - 'null'
          - string
          description: Service order description
        importedOn:
          type:
          - 'null'
          - string
          description: Date service order was imported by SI user
          format: date-time
        publishedOn:
          type: string
          description: Date service order was published by SI user
          format: date-time
        publishedOnUnixTimeMs:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
          - integer
          - string
          description: Date service order was published by SI user in Unix epoch milliseconds (UTC). This property can be passed to the Mark Service Order as Imported method optionally to make sure the service order was not updated in SI since it was published.
          format: int64
        deleted:
          type:
          - 'null'
          - boolean
          description: Service order deleted
      description: Service Order Information
    ServiceOrderRepairItem:
      type: object
      properties:
        id:
          type:
          - 'null'
          - string
          description: Unique Id required
        manufacturer:
          type:
          - 'null'
          - string
          description: Manufacturer required for repair item.
        model:
          type:
          - 'null'
          - string
          description: Model required for repair item.
        partNumber:
          type:
          - 'null'
          - string
          description: Part number of the repair item.
        category:
          type:
          - 'null'
          - string
          description: Category of the repair item.
        componentId:
          type:
          - 'null'
          - string
          description: ComponentId of the repair item.
        serialNumber:
          type:
          - 'null'
          - string
          description: Serial number of the repair item.
        description:
          type:
          - 'null'
          - string
          description: Description of the repair item.
        notes:
          type:
          - 'null'
          - string
          description: Notes of the repair item.
        location:
          type:
          - 'null'
          - string
          description: Location of the repair item.
        system:
          type:
          - 'null'
          - string
          description: Description of the repair item.
      description: Repair item Object
    ServiceOrderLabor:
      type: object
      properties:
        id:
          type:
          - 'null'
          - string
          description: Unique Id required
        manufacturer:
          type:
          - 'null'
          - string
          description: Manufacturer required for labor.
        model:
          type:
          - 'null'
          - string
          description: Model required for labor.
        quantity:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
          - integer
          - string
          description: Quantity of labor.
          format: int32
        description:
          type:
          - 'null'
          - string
          description: Description of the labor.
        acctgItemName:
          type:
          - 'null'
          - string
          description: Accounting item name.
        fixedCost:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Fixed cost.
          format: double
        fixedPrice:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Fixed price.
          format: double
        hours:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - number
          - string
          description: Hours of the labor.
          format: double
        variableCost:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Variable cost.
          format: double
        variablePrice:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Variable price.
          format: double
        unitCost:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Unit cost.
          format: double
        unitPrice:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Unit price.
          format: double
        totalCost:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Total cost.
          format: double
        totalPrice:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Total price.
          format: double
        taxable:
          type: boolean
          description: Taxable.
        warranty:
          type: boolean
          description: Warranty.
        orderNumber:
          type:
          - 'null'
          - string
          description: Order Number (if on purchase order)
        orderDate:
          type:
          - 'null'
          - string
          description: Order Date (if on purchase order)
          format: date-time
        orderStatus:
          type:
          - 'null'
          - string
          description: Order Status (if on purchase order)
        receivedDate:
          type:
          - 'null'
          - string
          description: Received Date (if on purchase order)
          format: date-time
        vendorName:
          type:
          - 'null'
          - string
          description: Vendor name  (if on purchase order)
        itemCustomField1:
          type:
          - 'null'
          - string
          description: ItemCustomField1
        itemCustomField2:
          type:
          - 'null'
          - string
          description: ItemCustomField2
        itemCustomField3:
          type:
          - 'null'
          - string
          description: ItemCustomField3
        itemCustomField4:
          type:
          - 'null'
          - string
          description: ItemCustomField4
        itemCustomField5:
          type:
          - 'null'
          - string
          description: ItemCustomField5
        itemCustomField6:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: ItemCustomField6
          format: double
        itemCustomField7:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: ItemCustomField7
          format: double
        itemCustomField8:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: ItemCustomField8
          format: double
        itemCustomField9:
          type:
          - 'null'
          - string
          description: ItemCustomField9
          format: date-time
        itemCustomField10:
          type:
          - 'null'
          - string
          description: ItemCustomField10
          format: date-time
        itemCustomField11:
          type:
          - 'null'
          - string
          description: ItemCustomField11
          format: date-time
        itemCustomField12:
          type:
          - 'null'
          - string
          description: ItemCustomField12
        itemCustomField13:
          type:
          - 'null'
          - string
          description: ItemCustomField13
        itemCustomField14:
          type:
          - 'null'
          - string
          description: ItemCustomField14
        itemCustomField15:
          type:
          - 'null'
          - string
          description: ItemCustomField15
        itemCustomField16:
          type:
          - 'null'
          - string
          description: ItemCustomField16
        itemCustomField17:
          type:
          - 'null'
          - string
          description: ItemCustomField17
        itemCustomField18:
          type:
          - 'null'
          - string
          description: ItemCustomField18
        itemCustomField19:
          type:
          - 'null'
          - boolean
          description: ItemCustomField19
        itemCustomField20:
          type:
          - 'null'
          - boolean
          description: ItemCustomField20
        itemCustomField21:
          type:
          - 'null'
          - boolean
          description: ItemCustomField21
        itemCustomField22:
          type:
          - 'null'
          - boolean
          description: ItemCustomField22
        name:
          type:
          - 'null'
          - string
      description: Labor Object
    ContactInfo:
      type: object
      properties:
        name:
          type:
          - 'null'
          - string
          description: Name of the contact
        title:
          type:
          - 'null'
          - string
        email:
          type:
          - 'null'
          - string
        phone:
          type:
          - 'null'
          - string
        mobile:
          type:
          - 'null'
          - string
    ServiceOrderResource:
      type: object
      properties:
        name:
          type:
          - 'null'
          - string
          description: Name of the resource
        email:
          type:
          - 'null'
          - string
          description: Email
        estimatedHours:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Estimated hours
          format: double
        actualHours:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Actual hours
          format: double
        cost:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Cost
          format: double
        estimatedCost:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - number
          - string
          format: double
        actualCost:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - number
          - string
          format: double
      description: Service Order Resource Object
    Address:
      type: object
      properties:
        street1:
          type:
          - 'null'
          - string
        street2:
          type:
          - 'null'
          - string
        city:
          type:
          - 'null'
          - string
        state:
          type:
          - 'null'
          - string
        postalCode:
          type:
          - 'null'
          - string
        country:
          type:
          - 'null'
          - string
        phone:
          type:
          - 'null'
          - string
        fax:
          type:
          - 'null'
          - string
    ServiceOrderProduct:
      type: object
      properties:
        id:
          type:
          - 'null'
          - string
          description: Unique Id required
        manufacturer:
          type:
          - 'null'
          - string
          description: Manufacturer required for product.
        model:
          type:
          - 'null'
          - string
          description: Model required for product.
        quantity:
          pattern: ^-?(?:0|[1-9]\d*)$
          type:
          - integer
          - string
          description: Quantity of product.
          format: int32
        partNumber:
          type:
          - 'null'
          - string
          description: Part number of the product.
        description:
          type:
          - 'null'
          - string
          description: Description of the product.
        packageName:
          type:
          - 'null'
          - string
          description: Package name.
        acctgItemName:
          type:
          - 'null'
          - string
          description: Accounting item name.
        unitCost:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Unit cost.
          format: double
        unitPrice:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Unit price.
          format: double
        totalCost:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Total cost.
          format: double
        totalPrice:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: Total price.
          format: double
        taxable:
          type: boolean
          description: Taxable.
        warranty:
          type: boolean
          description: Warranty.
        orderNumber:
          type:
          - 'null'
          - string
          description: Order Number (if on purchase order)
        orderDate:
          type:
          - 'null'
          - string
          description: Order Date (if on purchase order)
          format: date-time
        orderStatus:
          type:
          - 'null'
          - string
          description: Order Status (if on purchase order)
        receivedDate:
          type:
          - 'null'
          - string
          description: Received Date (if on purchase order)
          format: date-time
        vendorName:
          type:
          - 'null'
          - string
          description: Vendor name  (if on purchase order)
        itemCustomField1:
          type:
          - 'null'
          - string
          description: ItemCustomField1
        itemCustomField2:
          type:
          - 'null'
          - string
          description: ItemCustomField2
        itemCustomField3:
          type:
          - 'null'
          - string
          description: ItemCustomField3
        itemCustomField4:
          type:
          - 'null'
          - string
          description: ItemCustomField4
        itemCustomField5:
          type:
          - 'null'
          - string
          description: ItemCustomField5
        itemCustomField6:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: ItemCustomField6
          format: double
        itemCustomField7:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: ItemCustomField7
          format: double
        itemCustomField8:
          pattern: ^-?(?:0|[1-9]\d*)(?:\.\d+)?$
          type:
          - 'null'
          - number
          - string
          description: ItemCustomField8
          format: double
        itemCustomField9:
          type:
          - 'null'
          - string
          description: ItemCustomField9
          format: date-time
        itemCustomField10:
          type:
          - 'null'
          - string
          description: ItemCustomField10
          format: date-time
        itemCustomField11:
          type:
          - 'null'
          - string
          description: ItemCustomField11
          format: date-time
        itemCustomField12:
          type:
          - 'null'
          - string
          description: ItemCustomField12
        itemCustomField13:
          type:
          - 'null'
          - string
          description: ItemCustomField13
        itemCustomField14:
          type:
          - 'null'
          - string
          description: ItemCustomField14
        itemCustomField15:
          type:
          - 'null'
          - string
          description: ItemCustomField15
        itemCustomField16:
          type:
          - 'null'
          - string
          description: ItemCustomField16
        itemCustomField17:
          type:
          - 'null'
          - string
          description: ItemCustomField17
        itemCustomField18:
          type:
          - 'null'
          - string
          description: ItemCustomField18
        itemCustomField19:
          type:
          - 'null'
          - boolean
          description: ItemCustomField19
        itemCustomField20:
          type:
          - 'null'
          - boolean
          description: ItemCustomField20
        itemCustomField21:
          type:
          - 'null'
          - boolean
          description: ItemCustomField21
        itemCustomField22:
          type:
          - 'null'
          - boolean
          description: ItemCustomField22
        name:
          type:
          - 'null'
          - string
      description: Product Object