slug: das-technology provider: DAS Technology generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Automotive & Mobility min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 6 edges: - tag: Survey spec_file: das-technology-survey-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.85 evidence: Survey_RequestSurvey 'sends a Mobile Review Surge survey via SMS to the given destination phone number'; Survey_GetSurveyResponsesAsync 'Retrieve survey responses' reason: Sends customer surveys and retrieves responses — customer feedback / survey programme operations. - tag: SurveyResponse spec_file: das-technology-surveyresponse-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.85 evidence: SurveyResponse_GetSurveyResponse 'Retrieve survey response by identifier'; SurveyResponse_PostSurveyDealerResponse 'pending request for store dealer's response to survey' reason: Manages customer survey responses and dealer replies to them — survey/voice-of-customer feedback handling. - tag: SurveysV2 spec_file: das-technology-surveysv2-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.82 evidence: GET /v2/surveys/responses SurveysV2_GetSurveyResponses reason: Operations retrieve and sync survey responses — voice-of-customer / survey feedback capability within customer service management for dealership CX. - tag: Review spec_file: das-technology-review-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.8 evidence: Review_GetReview 'Retrieve review by identifier'; Review_PostReviewResponse 'Create a new review response'; getAllReviewSites reason: Operations manage consumer reviews, dealer responses and review-site configuration — an online reputation / voice-of-customer feedback capability. - tag: StatsV2 spec_file: das-technology-statsv2-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.75 evidence: StatsV2_GetNpsSurveyStatsAsync 'display the NPS over time and a breakdown of the NPS' reason: Explicit NPS and survey/review statistics reporting maps to survey/NPS voice-of-customer feedback measurement. - tag: Account spec_file: das-technology-account-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.7 evidence: Account_GetSurveys Retrieve surveys by account identifier; Account_GetReviewStatsAsync Retrieve review stats by account identifier reason: Despite the generic 'Account' tag, the operations are overwhelmingly about retrieving dealership customer reviews, review statistics, surveys and survey responses — voice-of-customer / feedback programme data rather than account administration.