# DealerSocket

> DealerSocket is an automotive dealership CRM and Dealer Management System (DMS)
> software platform for franchise and independent auto dealers, covering CRM,
> inventory management, websites and digital marketing, digital retail, and
> desking/deals. DealerSocket is a Solera company (acquired 2021, Vehicle
> Solutions line of business). Its integration APIs are real but are NOT
> self-serve: access is granted through the Certified Partners program
> (launched 2013) and is application-, contract-, and certification-gated.

## What an agent needs to know first

- There is **no public developer portal, no API reference, and no machine-readable
  contract** — no OpenAPI, no AsyncAPI, no GraphQL, no WSDL — at any DealerSocket
  host. Probed 2026-08-10.
- There is **no self-serve signup and no published pricing** for API access. Every
  path to credentials runs through a sales conversation and a partner agreement.
- The production API host is `https://api.dealersocket.com` (verified live: root
  returns HTTP 405 with `Allow: POST,PUT`, served by `WEBAPI.us.slc.prod.dealersocket.net`).
  Every route on it is authentication-gated; nothing answers anonymously.
- The integration style is **HTTP "direct post"** — DealerSocket's own term — not a
  resource-oriented CRUD API.
- Do not attempt to call these APIs without partner credentials. Start at
  https://dealersocket.com/apis/ and https://dealersocket.com/speakwithanexpert/.

## APIs

- [DealerSocket CRM & Leads API](https://dealersocket.com/apis/): Lead Forwarding Service (outbound XML or email), Activity Insert/Update (calls, appointments, work notes, web leads), EntitySync (link website visitor data to an existing customer record).
- [DealerSocket Customers API](https://dealersocket.com/apis/): Customer Update — modify customer records in DealerSocket CRM; insert of not-yet-found customers noted as forthcoming.
- [DealerSocket Deals & Desking API](https://dealersocket.com/apis/): Deal Push Basic (customer, co-buyer, salesperson, vehicle of interest) and Deal Push Advanced (adds desking and financial data), one-way push to the DMS.
- [DealerSocket CTI & Activity Logging API](https://dealersocket.com/apis/): CTI Direct Post, Call Vendor Direct Post Work Note Update, Event Update, Work Note Insert.

## Docs

- [Inbound & Outbound APIs](https://dealersocket.com/apis/): the only public description of the integration surface.
- [Certified Partners](https://dealersocket.com/resources/certified-partners/): the partner directory and the gate to API access.
- [OEM programs](https://dealersocket.com/resources/oem-programs/)
- [Support](https://dealersocket.com/support/)
- [Blog](https://dealersocket.com/resources/dealersocket-blog/) ([RSS](https://dealersocket.com/feed/))

## Operations

- [Status page](https://status.dealersocket.com/) — Atlassian Statuspage covering CRM, DMS, Inventory and Websites products.
- [Status API (summary)](https://status.dealersocket.com/api/v2/summary.json) — JSON, unauthenticated.
- [Status API (status)](https://status.dealersocket.com/api/v2/status.json) — JSON, unauthenticated.
- [Status API (components)](https://status.dealersocket.com/api/v2/components.json) — JSON, unauthenticated.
- [Incident history](https://status.dealersocket.com/history.atom) — Atom feed.

## Commercial

- [Speak with an expert](https://dealersocket.com/speakwithanexpert/) — the only route to API access. Sales: 888.655.1435.
- [Login](https://www.dealer.solera.com/login/)
- [Terms of Use](https://dealersocket.com/terms-conditions/)
- [Privacy Center](https://www.solera.com/privacy-center/)
- Pricing: not published. No plans, no rate card, no free tier.

## API Evangelist artifacts

- [apis.yml](https://raw.githubusercontent.com/api-evangelist/dealersocket/refs/heads/main/apis.yml)
- [Outbound webhook catalog](https://raw.githubusercontent.com/api-evangelist/dealersocket/refs/heads/main/asyncapi/dealersocket-outbound-webhooks.yml)
- [API conventions](https://raw.githubusercontent.com/api-evangelist/dealersocket/refs/heads/main/conventions/dealersocket-conventions.yml)
- [Lifecycle & status](https://raw.githubusercontent.com/api-evangelist/dealersocket/refs/heads/main/lifecycle/dealersocket-lifecycle.yml)
- [Packages](https://raw.githubusercontent.com/api-evangelist/dealersocket/refs/heads/main/packages/dealersocket-packages.yml)
- [Plans & pricing](https://raw.githubusercontent.com/api-evangelist/dealersocket/refs/heads/main/plans/dealersocket-plans-pricing.yml)
- [Rate limits](https://raw.githubusercontent.com/api-evangelist/dealersocket/refs/heads/main/rate-limits/dealersocket-rate-limits.yml)
- [Well-known probe](https://raw.githubusercontent.com/api-evangelist/dealersocket/refs/heads/main/well-known/dealersocket-well-known.yml)
- [Domain security](https://raw.githubusercontent.com/api-evangelist/dealersocket/refs/heads/main/security/dealersocket-domain-security.yml)

---
generated: 2026-08-10
method: generated
source: apis.yml + repo artifacts; /llms.txt returned 404 on dealersocket.com, api.dealersocket.com, idms.dealersocket.com and inventory.dealersocket.com