generated: '2026-07-18'
method: searched
probe: false
provider: SecureFrame
url: https://app.secureframe.com/ext/trust-center/xfactor-io/
note: >-
  DecisionLink now operates as Xfactor.io; its published trust center is a
  SecureFrame-hosted trust page for xfactor-io.
certifications:
- SOC 2 Type II
attestations:
- name: External penetration testing
  by: InGuardians
  cadence: annual
controls_summary:
  encryption_in_transit: TLS 1.2+
  encryption_at_rest: AES-256
  access: RBAC (field-level), SAML SSO, least privilege
  isolation: per-customer GUIDs + ACLs, logical and physical isolation
  monitoring: application + infrastructure logging, network traffic monitoring
  personnel: background checks, confidentiality agreements, annual security awareness training
subprocessors:
- Amazon Web Services (AWS)
contact:
  support: support@xfactor.io
  hours: Mon-Fri 9AM-5PM
evidence:
- source: https://app.secureframe.com/ext/trust-center/xfactor-io/
  keywords: [soc 2 type ii, trust center, penetration testing, aes-256, tls 1.2]