openapi: 3.2.0
info:
  version: 0.48.24
  termsOfService: https://www.decisiv.com/terms-of-use
  contact:
    name: Decisiv Support
    email: support@decisiv.com
    url: https://www.decisiv.com
  title: Service Management Skill Levels API
  description: The **Decisiv SRM Gateway** `Service Management` module provides the API functionality for managing an asset's case lifecycle from a Service Providers perspective.
  license:
    name: Proprietary
    identifier: proprietary
    url: https://www.decisiv.com/terms-of-use/
servers:
- url: https://srm-api.staging.decisivapps.com
- url: https://srm-api.decisivapps.com
security:
- OAuth2AuthorizationCode: []
  AccessToken: []
- OAuth2Password: []
  AccessToken: []
tags:
- name: Skill Levels
paths:
  /service_management/{srm_account_id}/v1/skill_levels:
    get:
      summary: Retrieves a list of skill levels
      tags:
      - Skill Levels
      parameters:
      - name: srm_account_id
        in: path
        description: The account ID for SRM
        required: true
        schema:
          type: string
      responses:
        '200':
          description: The request has succeeded. It may or may not return a single resource of collection of resources.
          content:
            application/vnd.api+json:
              example:
                data:
                - id: A
                  type: skill_levels
                  attributes:
                    description: This is a skill level description
                    pricing:
                      labor: '50.00'
                  links:
                    self: https://srm-api.decisivapps.com/api/service_management/{srm_account_id}/v1/skill_levels/A
              schema:
                $ref: '#/components/schemas/skill_levels'
        '400':
          description: This response may occur when an invalid request has been provided to the server.  The request may be corrected by the consumer and resubmitted.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Filter not allowed
                  detail: '''{{filter_name}}'' is not allowed. Valid filters: {{filters_list}}'
                  code: decisiv:filters:001
                  status: '400'
                  source:
                    parameter: filter[filter_name]
              schema:
                $ref: '#/components/schemas/errors_response'
        '401':
          description: This response may occur when the access token provided within the Authorization token has expired.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '428':
          description: This response represents requests to a module or endpoint which can not immediately be accessed due to the Account permissions and subscriptions in the Decisiv Platform.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Precondition Required
                  detail: Precondition Required
                  code: '428'
                  status: '428'
              schema:
                $ref: '#/components/schemas/errors_response'
        '504':
          description: This response may occur when there is an unexpected system timeout.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '504'
                  detail: Gateway timeout error
                  status: '504'
                  title: Gateway timeout error
              schema:
                $ref: '#/components/schemas/errors_response'
  /service_management/{srm_account_id}/v1/skill_levels/{id}:
    get:
      summary: Retrieves a skill level
      tags:
      - Skill Levels
      parameters:
      - name: srm_account_id
        in: path
        description: The account ID for SRM
        required: true
        schema:
          type: string
      - name: id
        in: path
        schema:
          type: string
          format: string
        description: The resource ID example A
        required: true
      responses:
        '200':
          description: The request has succeeded. It may or may not return a single resource of collection of resources.
          content:
            application/vnd.api+json:
              example:
                data:
                  id: A
                  type: skill_levels
                  attributes:
                    description: This is a skill level description
                    pricing:
                      labor: '50.00'
                  links:
                    self: https://srm-api.decisivapps.com/api/service_management/{srm_account_id}/v1/skill_levels/A
              schema:
                $ref: '#/components/schemas/skill_level'
        '401':
          description: This response may occur when the access token provided within the Authorization token has expired.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '404':
          description: This response may occur when the requested resource is not found.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Record not found
                  detail: The requested record or one of its relationships could not be found
                  code: '404'
                  status: '404'
              schema:
                $ref: '#/components/schemas/errors_response'
        '428':
          description: This response represents requests to a module or endpoint which can not immediately be accessed due to the Account permissions and subscriptions in the Decisiv Platform.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Precondition Required
                  detail: Precondition Required
                  code: '428'
                  status: '428'
              schema:
                $ref: '#/components/schemas/errors_response'
        '504':
          description: This response may occur when there is an unexpected system timeout.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '504'
                  detail: Gateway timeout error
                  status: '504'
                  title: Gateway timeout error
              schema:
                $ref: '#/components/schemas/errors_response'
components:
  schemas:
    error_response:
      type: object
      properties:
        status:
          type: string
        title:
          type: string
        detail:
          type:
          - string
          - 'null'
        code:
          type:
          - string
          - 'null'
        source:
          type: object
          properties:
            parameter:
              type:
              - string
              - 'null'
            pointer:
              type:
              - string
              - 'null'
        links:
          type: object
          description: Links related to this error (e.g. documentation reference).
          additionalProperties:
            type: string
            format: uri
      required:
      - status
      - title
    skill_level:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            id:
              type: string
              description: Customer-defined skill level identifier
              minLength: 1
            type:
              type: string
              enum:
              - skill_levels
            attributes:
              type: object
              properties:
                description:
                  type: string
                  description: Description for skill level
                  maxLength: 255
                pricing:
                  type: object
                  description: Pricing details for the skill level
                  properties:
                    labor:
                      type: string
                      pattern: ^\d+\.\d{2}$
                      description: Labor value for the skill level
                      example: '50.00'
                  required:
                  - labor
              required:
              - description
              - pricing
            links:
              type: object
              properties:
                self:
                  type: string
          required:
          - attributes
          - type
          - id
    skill_levels:
      type: object
      required:
      - data
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/skill_level_properties-data'
        meta:
          type: object
          properties:
            record-count:
              type: integer
              description: Total count across all pages
    errors_response:
      type: object
      properties:
        errors:
          type: array
          items:
            $ref: '#/components/schemas/error_response'
      required:
      - errors
    skill_level_properties-data:
      type: object
      properties:
        id:
          type: string
          description: Customer-defined skill level identifier
          minLength: 1
        type:
          type: string
          enum:
          - skill_levels
        attributes:
          type: object
          properties:
            description:
              type: string
              description: Description for skill level
              maxLength: 255
            pricing:
              type: object
              description: Pricing details for the skill level
              properties:
                labor:
                  type: string
                  pattern: ^\d+\.\d{2}$
                  description: Labor value for the skill level
                  example: '50.00'
              required:
              - labor
          required:
          - description
          - pricing
        links:
          type: object
          properties:
            self:
              type: string
      required:
      - attributes
      - type
      - id
  securitySchemes:
    AccessToken:
      type: http
      scheme: bearer
      bearerFormat: JWT
    OAuth2AuthorizationCode:
      type: oauth2
      description: OAuth 2.0 Authorization Code flow. This is the required flow for new integrations. See https://api-docs.decisiv.net/docs/api/oauth/
      flows:
        authorizationCode:
          authorizationUrl: https://login.decisiv.net/auth/api_gateway
          tokenUrl: https://login.decisiv.net/oauth/token
          refreshUrl: https://login.decisiv.net/oauth/token
          scopes: {}
    OAuth2Password:
      type: oauth2
      description: '**Deprecated.** OAuth 2.0 Password flow. New integrations must use the Authorization Code flow (`OAuth2AuthorizationCode`); this flow remains available only during the migration window and will be removed in a future release. See https://api-docs.decisiv.net/docs/api/oauth/'
      flows:
        password:
          tokenUrl: https://login.decisiv.net/oauth/token
          scopes: {}