openapi: 3.2.0
info:
  version: 0.48.24
  termsOfService: https://www.decisiv.com/terms-of-use
  contact:
    name: Decisiv Support
    email: support@decisiv.com
    url: https://www.decisiv.com
  title: Service Management Sublet Requests API
  description: The **Decisiv SRM Gateway** `Service Management` module provides the API functionality for managing an asset's case lifecycle from a Service Providers perspective.
  license:
    name: Proprietary
    identifier: proprietary
    url: https://www.decisiv.com/terms-of-use/
servers:
- url: https://srm-api.staging.decisivapps.com
- url: https://srm-api.decisivapps.com
security:
- OAuth2AuthorizationCode: []
  AccessToken: []
- OAuth2Password: []
  AccessToken: []
tags:
- name: Sublet Requests
paths:
  /service_management/{srm_account_id}/v1/sublet_requests:
    get:
      summary: Retrieves a list of sublet requests
      tags:
      - Sublet Requests
      parameters:
      - name: srm_account_id
        in: path
        description: The account ID for SRM
        required: true
        schema:
          type: string
      - name: include
        in: query
        required: false
        schema:
          type: array
          items:
            type: string
            enum:
            - service_provider
            - parent_case
            - sublet_case
        description: The relationships to be included.
      - name: filter[status]
        in: query
        required: false
        schema:
          type: string
        description: Filters the sublet_requests for the given status, using exact matching search
      - name: filter[service_provider.id]
        in: query
        required: false
        schema:
          type: string
        description: Filters the sublet_requests for the given service_provider.id, using exact matching search
      - name: filter[parent_case.id]
        in: query
        required: false
        schema:
          type: string
        description: Filters the sublet_requests for the given parent_case.id, using exact matching search
      - name: filter[event_timestamps.requested_at:gt]
        in: query
        required: false
        schema:
          type: string
        description: Filters the sublet_requests for the given event_timestamps.requested_at:gt, using exact matching search
      - name: filter[event_timestamps.requested_at:lt]
        in: query
        required: false
        schema:
          type: string
        description: Filters the sublet_requests for the given event_timestamps.requested_at:lt, using exact matching search
      - name: filter[event_timestamps.requested_at:gte]
        in: query
        required: false
        schema:
          type: string
        description: Filters the sublet_requests for the given event_timestamps.requested_at:gte, using exact matching search
      - name: filter[event_timestamps.requested_at:lte]
        in: query
        required: false
        schema:
          type: string
        description: Filters the sublet_requests for the given event_timestamps.requested_at:lte, using exact matching search
      - name: page[number]
        in: query
        required: false
        schema:
          type: integer
          default: 1
          minimum: 1
        description: Sets the desired `page` when encountering larger result sets
      - name: page[size]
        in: query
        required: false
        schema:
          type: integer
          default: 25
          minimum: 1
        description: Sets the desired maximum number of results per page
      responses:
        '200':
          description: The request has succeeded. It may or may not return a single resource of collection of resources.
          content:
            application/vnd.api+json:
              example:
                data:
                - id: 55dc388f-89ed-411d-9a79-825162e59137
                  type: sublet_requests
                  attributes:
                    complaint: Check Engine Light continually on
                    status: pending
                    po_number: THX1138
                    auth_number: FLT2112
                    note: Sample note
                    reference_number: 18328893
                    primary_contact: {}
                    driver: {}
                    breakdown:
                      location: John Smith, 5480 7th Ave
                      city: San Francisco
                      state: CA
                    event_timestamps:
                      requested_at: '2025-04-10T13:28:31Z'
                      requested_appointment_time: '2025-04-10T13:28:31Z'
                      requested_completion_time: '2025-04-10T13:28:31Z'
                      asset_downtime: '2025-04-09T13:28:31Z'
                    created_at: '2025-04-10T13:28:31Z'
                    updated_at: '2025-04-10T13:28:31Z'
                  links:
                    self: https://srm-api.decisivapps.com/api/service_management/{srm_account_id}/v1/sublet_requests/55dc388f-89ed-411d-9a79-825162e59137
                  relationships:
                    parent_case:
                      data:
                        type: cases
                        id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                    service_provider:
                      data:
                        type: service_providers
                        id: 65b8d7f1-77aa-4b62-9a62-7207da98bb94
                    sublet_case:
                      data:
                        type: sublet_cases
                        id: dc8b7b66-288c-4072-9e31-3df871d5e561
              schema:
                $ref: '#/components/schemas/sublet_requests'
        '400':
          description: This response may occur when an invalid request has been provided to the server.  The request may be corrected by the consumer and resubmitted.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Filter not allowed
                  detail: '''{{filter_name}}'' is not allowed. Valid filters: {{filters_list}}'
                  code: decisiv:filters:001
                  status: '400'
                  source:
                    parameter: filter[filter_name]
              schema:
                $ref: '#/components/schemas/errors_response'
        '401':
          description: This response may occur when the access token provided within the Authorization token has expired.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '428':
          description: This response represents requests to a module or endpoint which can not immediately be accessed due to the Account permissions and subscriptions in the Decisiv Platform.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Precondition Required
                  detail: Precondition Required
                  code: '428'
                  status: '428'
              schema:
                $ref: '#/components/schemas/errors_response'
        '504':
          description: This response may occur when there is an unexpected system timeout.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '504'
                  detail: Gateway timeout error
                  status: '504'
                  title: Gateway timeout error
              schema:
                $ref: '#/components/schemas/errors_response'
    post:
      summary: Create a new sublet request
      tags:
      - Sublet Requests
      parameters:
      - name: srm_account_id
        in: path
        description: The account ID for SRM
        required: true
        schema:
          type: string
      - name: include
        in: query
        required: false
        schema:
          type: array
          items:
            type: string
            enum:
            - service_provider
            - parent_case
            - sublet_case
        description: The relationships to be included.
      - name: X-DECISIV-SILENCE-EVENTS
        in: header
        required: false
        schema:
          type: array
          items:
            type: string
            enum:
            - sublet_request:submitted
            - decisiv:service_management:sublet_request:submitted
        description: Corresponding webhook events which can be muted for the given transaction
      responses:
        '201':
          description: The request has been fulfilled and a new resource is available.
          content:
            application/vnd.api+json:
              example:
                data:
                  id: 55dc388f-89ed-411d-9a79-825162e59137
                  type: sublet_requests
                  attributes:
                    complaint: Check Engine Light continually on
                    status: pending
                    po_number: THX1138
                    auth_number: FLT2112
                    note: Sample note
                    reference_number: 18328893
                    primary_contact: {}
                    driver: {}
                    breakdown:
                      location: John Smith, 5480 7th Ave
                      city: San Francisco
                      state: CA
                    event_timestamps:
                      requested_at: '2025-04-10T13:28:31Z'
                      requested_appointment_time: '2025-04-10T13:28:31Z'
                      requested_completion_time: '2025-04-10T13:28:31Z'
                      asset_downtime: '2025-04-09T13:28:31Z'
                    created_at: '2025-04-10T13:28:31Z'
                    updated_at: '2025-04-10T13:28:31Z'
                  links:
                    self: https://srm-api.decisivapps.com/api/service_management/{srm_account_id}/v1/sublet_requests/55dc388f-89ed-411d-9a79-825162e59137
                  relationships:
                    parent_case:
                      data:
                        type: cases
                        id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                    service_provider:
                      data:
                        type: service_providers
                        id: 65b8d7f1-77aa-4b62-9a62-7207da98bb94
                    sublet_case:
                      data:
                        type: sublet_cases
                        id: dc8b7b66-288c-4072-9e31-3df871d5e561
              schema:
                $ref: '#/components/schemas/sublet_request'
        '400':
          description: This response may occur when an invalid request has been provided to the server.  The request may be corrected by the consumer and resubmitted.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Filter not allowed
                  detail: '''{{filter_name}}'' is not allowed. Valid filters: {{filters_list}}'
                  code: decisiv:filters:001
                  status: '400'
                  source:
                    parameter: filter[filter_name]
                - title: Bad Request
                  detail: Invalid value for X-DECISIV-SILENCE-EVENTS header
                  code: decisiv:silence_webhook_events:001
                  status: '400'
              schema:
                $ref: '#/components/schemas/errors_response'
        '401':
          description: This response may occur when the access token provided within the Authorization token has expired.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '422':
          description: Invalid relationship uuid format error / Parent case not found error
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/errors_response'
              examples:
                Invalid relationship uuid format error:
                  value:
                    errors:
                    - status: '422'
                      code: decisiv:relationships:001
                      title: Invalid ID format requested
                      detail: Provided ID in relationships must be a valid UUID format
                      source:
                        pointer: /data/relationships/parent_case|service_provider/data/id
                Parent case not found error:
                  value:
                    errors:
                    - status: '422'
                      code: decisiv:sublet_request:001
                      detail: Parent Case not found for the requested Account
                      source:
                        pointer: /data/relationships/parent_case/data/id
        '424':
          description: This response may occur when there is an unresolved data dependency or configuration required inside of the Decisiv Platform preventing access to the requested action.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Failed Dependency
                  detail: Failed Dependency
                  code: '424'
                  status: '424'
              schema:
                $ref: '#/components/schemas/errors_response'
        '428':
          description: This response represents requests to a module or endpoint which can not immediately be accessed due to the Account permissions and subscriptions in the Decisiv Platform.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Precondition Required
                  detail: Precondition Required
                  code: '428'
                  status: '428'
              schema:
                $ref: '#/components/schemas/errors_response'
        '429':
          description: This response will often be associated as a result of an over abundance of calls by a specific Application, Account, or IP Address resulting in a required cool off period.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '429'
                  detail: The maximum number of requests for this application has been far exceeded with the given credentials.
                  status: '429'
                  title: Too Many Requests
              schema:
                $ref: '#/components/schemas/errors_response'
        '504':
          description: This response may occur when there is an unexpected system timeout.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '504'
                  detail: Gateway timeout error
                  status: '504'
                  title: Gateway timeout error
              schema:
                $ref: '#/components/schemas/errors_response'
      requestBody:
        content:
          application/vnd.api+json:
            schema:
              $ref: '#/components/schemas/create_sublet_request'
            examples:
              Sublet:
                value:
                  data:
                    type: sublet_requests
                    attributes:
                      complaint: Check Engine Light continually on
                      po_number: THX1138
                      auth_number: FLT2112
                      note: Sample note
                      primary_contact: {}
                      driver: {}
                      breakdown:
                        location: John Smith, 5480 7th Ave
                        city: San Francisco
                        state: CA
                      event_timestamps:
                        requested_at: '2025-04-10T13:28:31Z'
                        requested_appointment_time: '2025-04-10T13:28:31Z'
                        requested_completion_time: '2025-04-10T13:28:31Z'
                        asset_downtime: '2025-04-09T13:28:31Z'
                    relationships:
                      parent_case:
                        data:
                          type: cases
                          id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                      service_provider:
                        data:
                          type: service_providers
                          id: 65b8d7f1-77aa-4b62-9a62-7207da98bb94
  /service_management/{srm_account_id}/v1/sublet_requests/{id}:
    get:
      summary: Retrieves a sublet request
      tags:
      - Sublet Requests
      parameters:
      - name: srm_account_id
        in: path
        description: The account ID for SRM
        required: true
        schema:
          type: string
      - name: id
        in: path
        schema:
          type: string
          format: uuid
        description: The resource UUID
        required: true
      responses:
        '200':
          description: The request has succeeded. It may or may not return a single resource of collection of resources.
          content:
            application/vnd.api+json:
              example:
                data:
                  id: 55dc388f-89ed-411d-9a79-825162e59137
                  type: sublet_requests
                  attributes:
                    complaint: Check Engine Light continually on
                    status: pending
                    po_number: THX1138
                    auth_number: FLT2112
                    note: Sample note
                    reference_number: 18328893
                    primary_contact: {}
                    driver: {}
                    breakdown:
                      location: John Smith, 5480 7th Ave
                      city: San Francisco
                      state: CA
                    event_timestamps:
                      requested_at: '2025-04-10T13:28:31Z'
                      requested_appointment_time: '2025-04-10T13:28:31Z'
                      requested_completion_time: '2025-04-10T13:28:31Z'
                      asset_downtime: '2025-04-09T13:28:31Z'
                    created_at: '2025-04-10T13:28:31Z'
                    updated_at: '2025-04-10T13:28:31Z'
                  links:
                    self: https://srm-api.decisivapps.com/api/service_management/{srm_account_id}/v1/sublet_requests/55dc388f-89ed-411d-9a79-825162e59137
                  relationships:
                    parent_case:
                      data:
                        type: cases
                        id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                    service_provider:
                      data:
                        type: service_providers
                        id: 65b8d7f1-77aa-4b62-9a62-7207da98bb94
                    sublet_case:
                      data:
                        type: sublet_cases
                        id: dc8b7b66-288c-4072-9e31-3df871d5e561
              schema:
                $ref: '#/components/schemas/sublet_request'
        '400':
          description: This response may occur when an invalid request has been provided to the server.  The request may be corrected by the consumer and resubmitted.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Invalid UUID Format
                  detail: The `ID` value does not contain a valid UUID format
                  code: '107'
                  status: '400'
              schema:
                $ref: '#/components/schemas/errors_response'
        '401':
          description: This response may occur when the access token provided within the Authorization token has expired.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '404':
          description: This response may occur when the requested resource is not found.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Record not found
                  detail: The requested record or one of its relationships could not be found
                  code: '404'
                  status: '404'
              schema:
                $ref: '#/components/schemas/errors_response'
        '424':
          description: This response may occur when there is an unresolved data dependency or configuration required inside of the Decisiv Platform preventing access to the requested action.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Failed Dependency
                  detail: Failed Dependency
                  code: '424'
                  status: '424'
              schema:
                $ref: '#/components/schemas/errors_response'
        '428':
          description: This response represents requests to a module or endpoint which can not immediately be accessed due to the Account permissions and subscriptions in the Decisiv Platform.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Precondition Required
                  detail: Precondition Required
                  code: '428'
                  status: '428'
              schema:
                $ref: '#/components/schemas/errors_response'
        '504':
          description: This response may occur when there is an unexpected system timeout.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '504'
                  detail: Gateway timeout error
                  status: '504'
                  title: Gateway timeout error
              schema:
                $ref: '#/components/schemas/errors_response'
    put:
      summary: Updates a sublet request
      tags:
      - Sublet Requests
      parameters:
      - name: srm_account_id
        in: path
        description: The account ID for SRM
        required: true
        schema:
          type: string
      - name: id
        in: path
        schema:
          type: string
          format: uuid
        description: The resource UUID
        required: true
      responses:
        '200':
          description: The request has succeeded. It may or may not return a single resource of collection of resources.
          content:
            application/vnd.api+json:
              example:
                data:
                  id: 55dc388f-89ed-411d-9a79-825162e59137
                  type: sublet_requests
                  attributes:
                    complaint: Check Engine Light continually on
                    status: pending
                    po_number: THX1138
                    auth_number: FLT2112
                    note: Sample note
                    reference_number: 18328893
                    primary_contact: {}
                    driver: {}
                    breakdown:
                      location: John Smith, 5480 7th Ave
                      city: San Francisco
                      state: CA
                    event_timestamps:
                      requested_at: '2025-04-10T13:28:31Z'
                      requested_appointment_time: '2025-04-10T13:28:31Z'
                      requested_completion_time: '2025-04-10T13:28:31Z'
                      asset_downtime: '2025-04-09T13:28:31Z'
                    created_at: '2025-04-10T13:28:31Z'
                    updated_at: '2025-04-10T13:28:31Z'
                  links:
                    self: https://srm-api.decisivapps.com/api/service_management/{srm_account_id}/v1/sublet_requests/55dc388f-89ed-411d-9a79-825162e59137
                  relationships:
                    parent_case:
                      data:
                        type: cases
                        id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                    service_provider:
                      data:
                        type: service_providers
                        id: 65b8d7f1-77aa-4b62-9a62-7207da98bb94
                    sublet_case:
                      data:
                        type: sublet_cases
                        id: dc8b7b66-288c-4072-9e31-3df871d5e561
              schema:
                $ref: '#/components/schemas/sublet_request'
        '401':
          description: This response may occur when the access token provided within the Authorization token has expired.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '422':
          description: invalid previous status
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: decisiv:sublet_requests:004
                  status: '422'
                  title: Unprocessable record
                  detail: Only Sublet Requests with a status of 'Pending' may be canceled by the requesting account
              schema:
                $ref: '#/components/schemas/errors_response'
        '424':
          description: This response may occur when there is an unresolved data dependency or configuration required inside of the Decisiv Platform preventing access to the requested action.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Failed Dependency
                  detail: Failed Dependency
                  code: '424'
                  status: '424'
              schema:
                $ref: '#/components/schemas/errors_response'
        '428':
          description: This response represents requests to a module or endpoint which can not immediately be accessed due to the Account permissions and subscriptions in the Decisiv Platform.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Precondition Required
                  detail: Precondition Required
                  code: '428'
                  status: '428'
              schema:
                $ref: '#/components/schemas/errors_response'
        '429':
          description: This response will often be associated as a result of an over abundance of calls by a specific Application, Account, or IP Address resulting in a required cool off period.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '429'
                  detail: The maximum number of requests for this application has been far exceeded with the given credentials.
                  status: '429'
                  title: Too Many Requests
              schema:
                $ref: '#/components/schemas/errors_response'
        '504':
          description: This response may occur when there is an unexpected system timeout.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '504'
                  detail: Gateway timeout error
                  status: '504'
                  title: Gateway timeout error
              schema:
                $ref: '#/components/schemas/errors_response'
      requestBody:
        content:
          application/vnd.api+json:
            schema:
              $ref: '#/components/schemas/update_sublet_request'
  /service_management/{srm_account_id}/v1/sublet_requests/{id}/cancel:
    post:
      summary: Cancel sublet request
      tags:
      - Sublet Requests
      parameters:
      - name: srm_account_id
        in: path
        description: The account ID for SRM
        required: true
        schema:
          type: string
      - name: id
        in: path
        schema:
          type: string
          format: uuid
        description: The resource UUID
        required: true
      responses:
        '200':
          description: The request has succeeded. It may or may not return a single resource of collection of resources.
          content:
            application/vnd.api+json:
              example:
                data:
                  id: 55dc388f-89ed-411d-9a79-825162e59137
                  type: sublet_requests
                  attributes:
                    complaint: Check Engine Light continually on
                    po_number: THX1138
                    auth_number: FLT2112
                    note: Sample note
                    reference_number: 18328893
                    primary_contact: {}
                    driver: {}
                    breakdown:
                      location: John Smith, 5480 7th Ave
                      city: San Francisco
                      state: CA
                    event_timestamps:
                      requested_at: '2025-04-10T13:28:31Z'
                      requested_appointment_time: '2025-04-10T13:28:31Z'
                      requested_completion_time: '2025-04-10T13:28:31Z'
                      asset_downtime: '2025-04-09T13:28:31Z'
                    status: Canceled
                  relationships:
                    parent_case:
                      data:
                        type: cases
                        id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                    service_provider:
                      data:
                        type: service_providers
                        id: 65b8d7f1-77aa-4b62-9a62-7207da98bb94
                    sublet_case:
                      data:
                        type: sublet_cases
                        id: dc8b7b66-288c-4072-9e31-3df871d5e561
              schema:
                $ref: '#/components/schemas/sublet_request'
        '401':
          description: This response may occur when the access token provided within the Authorization token has expired.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '422':
          description: invalid previous status
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: decisiv:sublet_requests:004
                  status: '422'
                  title: Unprocessable record
                  detail: Only Sublet Requests with a status of 'Pending' may be canceled by the requesting account
              schema:
                $ref: '#/components/schemas/errors_response'
        '424':
          description: This response may occur when there is an unresolved data dependency or configuration required inside of the Decisiv Platform preventing access to the requested action.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Failed Dependency
                  detail: Failed Dependency
                  code: '424'
                  status: '424'
              schema:
                $ref: '#/components/schemas/errors_response'
        '428':
          description: This response represents requests to a module or endpoint which can not immediately be accessed due to the Account permissions and subscriptions in the Decisiv Platform.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Precondition Required
                  detail: Precondition Required
                  code: '428'
                  status: '428'
              schema:
                $ref: '#/components/schemas/errors_response'
        '429':
          description: This response will often be associated as a result of an over abundance of calls by a specific Application, Account, or IP Address resulting in a required cool off period.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '429'
                  detail: The maximum number of requests for this application has been far exceeded with the given credentials.
                  status: '429'
                  title: Too Many Requests
              schema:
                $ref: '#/components/schemas/errors_response'
        '504':
          description: This response may occur when there is an unexpected system timeout.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '504'
                  detail: Gateway timeout error
                  status: '504'
                  title: Gateway timeout error
              schema:
                $ref: '#/components/schemas/errors_response'
components:
  schemas:
    sublet_requests:
      type: object
      required:
      - data
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/sublet_request_properties-data'
        meta:
          type: object
        included:
          type: array
          items:
            anyOf:
            - $ref: '#/components/schemas/service_provider'
            - $ref: '#/components/schemas/parent_case'
            - $ref: '#/components/schemas/sublet_case'
    sublet_request:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            id:
              type: string
              format: uuid
            type:
              type: string
              enum:
              - sublet_requests
            attributes:
              type: object
              properties:
                complaint:
                  type: string
                  description: Initially reported information from driver or other customer entity
                  maxLength: 6000
                status:
                  type: string
                  enum:
                  - pending
                  - canceled
                  - declined
                  - accepted
                  description: Status of the sublet request
                  maxLength: 255
                po_number:
                  type: string
                  description: Purchase Order number
                  maxLength: 40
                auth_number:
                  type: string
                  description: Authorization number
                  maxLength: 40
                note:
                  type: string
                  description: The notes for the sublet request
                reference_number:
                  type: integer
                  description: Integer representation of the sublet request ID inside of the User Interface
                breakdown:
                  type: object
                  description: Information about the breakdown location
                  properties:
                    city:
                      type: string
                      description: City of breakdown
                      maxLength: 255
                      examples:
                      - North Haven
                    location:
                      type: string
                      description: Exact map location of the breakdown
                      maxLength: 255
                      examples:
                      - 41.395022,-72.856326
                    state:
                      type: string
                      description: Second part of the `ISO 3166-2` code indicating the breakdown State
                      minLength: 1
                      maxLength: 3
                      examples:
                      - NJ
                event_timestamps:
                  type: object
                  description: All the timestamps related to the sublet request
                  properties:
                    requested_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the sublet was requested'
                    requested_appointment_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the appointment time'
                    requested_completion_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the completion time of the case'
                    asset_downtime:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Asset was considered no longer operational'
                created_at:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating when the sublet request was created'
                updated_at:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating when the sublet request was last updated'
                primary_contact:
                  type: object
                  description: The primary contact on the sublet request.
                  properties:
                    first_name:
                      type: string
                    last_name:
                      type: string
                    email:
                      type: string
                    relation:
                      type: string
                      description: Relationship of the contact to the service request (e.g. Driver, Fleet Manager).
                    phone:
                      type: object
                      properties:
                        mobile:
                          type: string
                        work:
                          type: string
                driver:
                  type: object
                  description: The driver contact on the sublet request.
                  properties:
                    first_name:
                      type: string
                    last_name:
                      type: string
                    email:
                      type: string
                    phone:
                      type: object
                      properties:
                        mobile:
                          type: string
                        work:
                          type: string
              required:
              - complaint
            relationships:
              type: object
              properties:
                service_provider:
                  $ref: '#/components/schemas/relationship_object'
                parent_case:
                  $ref: '#/components/schemas/relationship_object'
                sublet_case:
                  $ref: '#/components/schemas/relationship_object'
              required:
              - service_provider
              - parent_case
          required:
          - attributes
          - relationships
          - type
          - id
    sublet_case:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            id:
              type: string
              format: uuid
            type:
              type: string
              enum:
              - sublet_cases
            attributes:
              type: object
              properties:
                complaint:
                  type: string
                  description: Initially reported information from driver or other customer entity
                  maxLength: 6000
                po_number:
                  type: string
                  description: Purchase Order number
                  maxLength: 40
                auth_number:
                  type: string
                  description: Authorization number
                  maxLength: 40
                ro_number:
                  type: string
                  description: The Repair Order number
                  maxLength: 40
                cause:
                  type: string
                  description: Documentation of the technical failure assessed by the Service Location
                reference_number:
                  type: integer
                  description: Integer representation of the sublet request ID inside of the User Interface
                correction:
                  type: string
                  description: Summary of the actual work accomplished to address the reported issue
                repair_status:
                  type: string
                  description: Status of the repair
                  example: Hold (auth)
                pricing:
                  type: object
                  description: Total price
                  properties:
                    parts_total:
                      type: string
                      format: decimal
                      description: Total price for operation parts
                    labor_total:
                      type: string
                      format: decimal
                      description: Total price for operation labor
                    taxes_total:
                      type: string
                      format: decimal
                      description: Total price for operation taxes
                    total:
                      type: string
                      format: decimal
                      description: Total price
                invoice:
                  type: object
                  description: Invoice details
                  properties:
                    total:
                      type: number
                      description: Total amount for the invoice
                      example: 432.5
                    number:
                      type: string
                      description: Number of the invoice
                      example: TR3847
                    invoice_date:
                      type: string
                      format: date
                      description: Date of the invoice in `ISO 8601` format
                      example: '2025-04-10T13:30:41Z'
                event_timestamps:
                  type: object
                  description: All the timestamps related to the sublet request
                  properties:
                    actual_time_to_repair:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the time spent to repair the asset'
                      example: '2025-04-10T13:10:41Z'
                    closed_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the SubletCase was marked as completed and closed'
                      example: '2025-04-10T13:30:41Z'
                    estimated_time_to_repair:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the time estimated to repair the asset'
                      example: '2025-04-10T13:15:41Z'
                    started_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the SubletCase started'
                      example: '2025-04-10T12:00:41Z'
                created_at:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating when the attachment was created'
                  example: 2025-04-10 12:30:41 UTC
                updated_at:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating when the attachment was updated'
                  example: 2025-04-10 13:21:41 UTC
            relationships:
              type: object
              properties:
                parent_case:
                  $ref: '#/components/schemas/relationship_object'
                service_provider:
                  $ref: '#/components/schemas/relationship_object'
          required:
          - attributes
          - type
          - id
    error_response:
      type: object
      properties:
        status:
          type: string
        title:
          type: string
        detail:
          type:
          - string
          - 'null'
        code:
          type:
          - string
          - 'null'
        source:
          type: object
          properties:
            parameter:
              type:
              - string
              - 'null'
            pointer:
              type:
              - string
              - 'null'
        links:
          type: object
          description: Links related to this error (e.g. documentation reference).
          additionalProperties:
            type: string
            format: uri
      required:
      - status
      - title
    service_provider:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            id:
              type: string
              format: uuid
            type:
              type: string
              enum:
              - service_providers
            attributes:
              type: object
              properties:
                name:
                  type: string
                address1:
                  type: string
                address2:
                  type: string
                city:
                  type: string
                state:
                  type: string
                postal_code:
                  type: string
                country:
                  type: string
                email:
                  type: string
                  format: email
                phone:
                  type: string
                fax:
                  type: string
                location:
                  type: object
                  properties:
                    latitude:
                      type: number
                    longitude:
                      type: number
                    distance_from_geolocation:
                      type: number
                      description: Present only when filtering by `geolocation.point`.
            relationships:
              type: object
              properties:
                service_networks:
                  $ref: '#/components/schemas/relationship_objects'
          required:
          - attributes
          - type
          - id
    update_sublet_request:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            id:
              type: string
              format: uuid
            type:
              type: string
              enum:
              - sublet_requests
            attributes:
              type: object
          required:
          - attributes
          - type
          - id
    parent_case:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            id:
              type: string
              format: uuid
            type:
              type: string
              enum:
              - cases
            attributes:
              type: object
              properties:
                complaint:
                  type: string
                  description: Initially reported information from driver or other customer entity
                  example: Broken truck
                po_number:
                  type: string
                  description: The Purchase Order number
                  example: '1234'
                auth_number:
                  type: string
                  description: The Authorization number
                  example: '1234'
                ro_number:
                  type: string
                  description: The Repair Order number
                  example: '1234'
                reference_number:
                  type: number
                  description: Integer representation of the Case ID inside of the User Interface
                closed:
                  type: boolean
                  description: Indicates whether the case has been closed.
                repair_status:
                  type: string
                  description: Status of the repair
                  example: Hold (auth)
                status:
                  type: string
                  description: Status of the case
                  example: Pick-up
                invoice:
                  type: object
                  description: The invoice information for the case
                  properties:
                    total:
                      type: number
                      description: The total amount of the invoice
                    number:
                      type: number
                      description: The invoice number
                    invoice_date:
                      type: string
                      description: The date of the invoice
                      example: '2022-04-14T05:23:45Z'
                event_timestamps:
                  type: object
                  description: All the timestamps related to the case
                  properties:
                    started_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Case was first opened'
                      example: '2022-04-14T05:23:45Z'
                    requested_completion_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the completion time of the case'
                      example: '2022-04-14T05:23:45Z'
                    requested_appointment_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the appointment time'
                      example: '2022-04-14T05:23:45Z'
                    actual_time_to_repair:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the time spent to repair the asset'
                      example: '2022-04-14T05:23:45Z'
                    estimated_time_to_repair:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the time estimated to repair the asset'
                      example: '2022-04-14T05:23:45Z'
                    followup_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the next check-in point between Customer / Provider'
                      example: '2022-04-14T05:23:45Z'
                    asset_arrived:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Asset arrived'
                      example: '2022-04-14T05:23:45Z'
                    asset_checked_in:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the check-in was performed'
                      example: '2022-04-14T05:23:45Z'
                    closed_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Case was marked as completed and closed'
                      example: '2022-04-14T05:23:45Z'
                    asset_uptime:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Asset became operational, once again'
                      example: '2022-04-14T05:23:45Z'
                    asset_downtime:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Asset was considered no longer operational'
                      example: '2022-04-14T05:23:45Z'
                asset_information:
                  type: object
                  description: The asset information when the case was created
                  properties:
                    odometer_value:
                      type: number
                      description: Integer representation about the asset odometer
                    odometer_unit:
                      type: string
                      description: Abbreviation for the asset odometer unit (e.g., `mi` for miles or `km` for kilometers).
                      example: mi
                    unit_number:
                      type: string
                      description: The unit number
                    cargo:
                      type: object
                      properties:
                        unit:
                          type: string
                          description: The unit number
                        loaded:
                          type: boolean
                          description: Indicates whether the cargo is loaded.
                        load:
                          type: number
                          description: The load amount
                breakdown:
                  type: object
                  description: Information about the breakdown location
                  properties:
                    city:
                      type: string
                      description: City of breakdown
                      example: North Haven
                    location:
                      type: string
                      description: Exact map location of the breakdown
                      example: 41.395022,-72.856326
                    state:
                      type: string
                      description: State of the breakdown
                      example: CT
          required:
          - attributes
          - type
          - id
    create_sublet_request:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            type:
              type: string
              enum:
              - sublet_requests
            attributes:
              type: object
              properties:
                complaint:
                  type: string
                  description: Initially reported information from driver or other customer entity
                  maxLength: 6000
                status:
                  type: string
                  enum:
                  - pending
                  - canceled
                  - declined
                  - accepted
                  description: Status of the sublet request
                  maxLength: 255
                po_number:
                  type: string
                  description: Purchase Order number
                  maxLength: 40
                auth_number:
                  type: string
                  description: Authorization number
                  maxLength: 40
                note:
                  type: string
                  description: The notes for the sublet request
                reference_number:
                  type: integer
                  description: Integer representation of the sublet request ID inside of the User Interface
                breakdown:
                  type: object
                  description: Information about the breakdown location
                  properties:
                    city:
                      type: string
                      description: City of breakdown
                      maxLength: 255
                      examples:
                      - North Haven
                    location:
                      type: string
                      description: Exact map location of the breakdown
                      maxLength: 255
                      examples:
                      - 41.395022,-72.856326
                    state:
                      type: string
                      description: Second part of the `ISO 3166-2` code indicating the breakdown State
                      minLength: 1
                      maxLength: 3
                      examples:
                      - NJ
                event_timestamps:
                  type: object
                  description: All the timestamps related to the sublet request
                  properties:
                    requested_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the sublet was requested'
                    requested_appointment_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the appointment time'
                    requested_completion_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the completion time of the case'
                    asset_downtime:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Asset was considered no longer operational'
                primary_contact:
                  type: object
                  properties:
                    first_name:
                      type: string
                    last_name:
                      type: string
                    email:
                      type: string
                    relation:
                      type: string
                    phone:
                      type: object
                driver:
                  type: object
                  properties:
                    first_name:
                      type: string
                    last_name:
                      type: string
                    email:
                      type: string
                    phone:
                      type: object
              required:
              - complaint
            relationships:
              properties:
                parent_case:
                  $ref: '#/components/schemas/relationship_object'
                service_provider:
                  $ref: '#/components/schemas/relationship_object'
              required:
              - parent_case
              - service_provider
          required:
          - type
          - attributes
          - relationships
    sublet_request_properties-data:
      type: object
      properties:
        id:
          type: string
          format: uuid
        type:
          type: string
          enum:
          - sublet_requests
        attributes:
          type: object
          properties:
            complaint:
              type: string
              description: Initially reported information from driver or other customer entity
              maxLength: 6000
            status:
              type: string
              enum:
              - pending
              - canceled
              - declined
              - accepted
              description: Status of the sublet request
              maxLength: 255
            po_number:
              type: string
              description: Purchase Order number
              maxLength: 40
            auth_number:
              type: string
              description: Authorization number
              maxLength: 40
            note:
              type: string
              description: The notes for the sublet request
            reference_number:
              type: integer
              description: Integer representation of the sublet request ID inside of the User Interface
            breakdown:
              type: object
              description: Information about the breakdown location
              properties:
                city:
                  type: string
                  description: City of breakdown
                  maxLength: 255
                  examples:
                  - North Haven
                location:
                  type: string
                  description: Exact map location of the breakdown
                  maxLength: 255
                  examples:
                  - 41.395022,-72.856326
                state:
                  type: string
                  description: Second part of the `ISO 3166-2` code indicating the breakdown State
                  minLength: 1
                  maxLength: 3
                  examples:
                  - NJ
            event_timestamps:
              type: object
              description: All the timestamps related to the sublet request
              properties:
                requested_at:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating when the sublet was requested'
                requested_appointment_time:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating the appointment time'
                requested_completion_time:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating the completion time of the case'
                asset_downtime:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating when the Asset was considered no longer operational'
            created_at:
              type: string
              format: date-time
              description: '`ISO 8601` timestamp indicating when the sublet request was created'
            updated_at:
              type: string
              format: date-time
              description: '`ISO 8601` timestamp indicating when the sublet request was last updated'
            primary_contact:
              type: object
              description: The primary contact on the sublet request.
              properties:
                first_name:
                  type: string
                last_name:
                  type: string
                email:
                  type: string
                relation:
                  type: string
                  description: Relationship of the contact to the service request (e.g. Driver, Fleet Manager).
                phone:
                  type: object
                  properties:
                    mobile:
                      type: string
                    work:
                      type: string
            driver:
              type: object
              description: The driver contact on the sublet request.
              properties:
                first_name:
                  type: string
                last_name:
                  type: string
                email:
                  type: string
                phone:
                  type: object
                  properties:
                    mobile:
                      type: string
                    work:
                      type: string
          required:
          - complaint
        relationships:
          type: object
          properties:
            service_provider:
              $ref: '#/components/schemas/relationship_object'
            parent_case:
              $ref: '#/components/schemas/relationship_object'
            sublet_case:
              $ref: '#/components/schemas/relationship_object'
          required:
          - service_provider
          - parent_case
      required:
      - attributes
      - relationships
      - type
      - id
    relationship_objects:
      type: object
      properties:
        data:
          type: array
          items:
            type:
            - object
            - 'null'
            properties:
              id:
                type: string
              type:
                type: string
            required:
            - id
            - type
      required:
      - data
    relationship_object:
      type: object
      properties:
        data:
          type:
          - object
          - 'null'
          properties:
            id:
              type: string
            type:
              type: string
          required:
          - id
          - type
      required:
      - data
    errors_response:
      type: object
      properties:
        errors:
          type: array
          items:
            $ref: '#/components/schemas/error_response'
      required:
      - errors
  securitySchemes:
    AccessToken:
      type: http
      scheme: bearer
      bearerFormat: JWT
    OAuth2AuthorizationCode:
      type: oauth2
      description: OAuth 2.0 Authorization Code flow. This is the required flow for new integrations. See https://api-docs.decisiv.net/docs/api/oauth/
      flows:
        authorizationCode:
          authorizationUrl: https://login.decisiv.net/auth/api_gateway
          tokenUrl: https://login.decisiv.net/oauth/token
          refreshUrl: https://login.decisiv.net/oauth/token
          scopes: {}
    OAuth2Password:
      type: oauth2
      description: '**Deprecated.** OAuth 2.0 Password flow. New integrations must use the Authorization Code flow (`OAuth2AuthorizationCode`); this flow remains available only during the migration window and will be removed in a future release. See https://api-docs.decisiv.net/docs/api/oauth/'
      flows:
        password:
          tokenUrl: https://login.decisiv.net/oauth/token
          scopes: {}