generated: '2026-08-01'
method: searched
source: https://legal.deepwatch.com/
scope_note: Deepwatch is a managed service, not a self-serve API product. Its published
  lifecycle surface is contractual (service descriptions, SLA, terms) rather than an
  API versioning or deprecation policy.
versioning:
  api:
    scheme: none-published
    current: null
    note: No public API version scheme. The Security Center GraphQL endpoint is served
      at devportalapi.deepwatch.com/graphql/ with no version segment.
  service_descriptions:
    scheme: numbered service description documents
    docs: https://legal.deepwatch.com/
    current:
    - id: mdr-splunk-sd-5.0
      title: MDR for Splunk Service Description
      url: https://legal.deepwatch.com/mdr-splunk-sd-5.0
    - id: mdr-mssentinel-sd-3.0
      title: MDR for Microsoft Sentinel Service Description
      url: https://legal.deepwatch.com/mdr-mssentinel-sd-3.0
    - id: mdr-secops-sd-2.0
      title: MDR for Google SecOps Service Description
      url: https://legal.deepwatch.com/mdr-secops-sd-2.0
    - id: mdr-csng-sd-2.0
      title: MDR for CrowdStrike Next-Gen SIEM Service Description
      url: https://legal.deepwatch.com/mdr-csng-sd-2.0
    - id: medr-sd-3.0
      title: Managed EDR Service Description
      url: https://legal.deepwatch.com/medr-sd-3.0
    - id: vm-sd-3.0
      title: Vulnerability Management Service Description
      url: https://legal.deepwatch.com/vm-sd-3.0
    - id: ctem-sd-2.0
      title: Continuous Threat Exposure Management Service Description
      url: https://legal.deepwatch.com/ctem-sd-2.0
    - id: mfw-sd-2.0
      title: Managed Firewall Service Description
      url: https://legal.deepwatch.com/mfw-sd-2.0
    - id: dwm-sd-2.0
      title: Dark Web Monitoring Service Description
      url: https://legal.deepwatch.com/dwm-sd-2.0
    - id: tscs-2025-2
      title: Terms and Conditions
      url: https://legal.deepwatch.com/tscs-2025-2
deprecation:
  policy_url: null
  policy_published: false
  sunset_header: unknown
  note: The Terms and Conditions (tscs-2025-2) address subscription termination but
    publish no feature deprecation, sunset or advance-notice policy. No RFC 8594 Sunset/Deprecation
    header behaviour could be observed because the API is auth-gated.
sla:
  url: https://legal.deepwatch.com/sla-102025
  effective: '2025-11-01'
  uptime_target: 99.9%
  uptime_scope: Deepwatch Guardian Platform availability, measured per calendar month
  detection_response_targets:
  - priority: Critical
    mttd: 10 minutes
    mtte: 1 hour
    attainment: 95%
  - priority: High
    mttd: 15 minutes
    mtte: 2 hours
    attainment: 95%
  - priority: Medium
    mttd: 30 minutes
    mtte: 8 hours
    attainment: 95%
  - priority: Low
    mttd: 1 hour
    mtte: 24 hours
    attainment: 95%
  qualifier: SLAs apply only when at least 20 actionable alerts are processed in a
    calendar month.
  definitions:
    MTTD: average duration between the occurrence of an event and the moment it is
      identified through an alert
    MTTE: average duration between the triggering of an alert and the point at which
      the investigation is escalated to the customer
status_page: https://status.deepwatch.com/
status_page_platform: Atlassian Statuspage
support: https://www.deepwatch.com/support/
deprecated_operations: []
x-evidence:
  fetched: '2026-08-01'
  sla_http_status: 200
  status_page_http_status: 200
  legal_index_http_status: 200