generated: '2026-08-13'
method: searched
source: https://docs.deluxe.com/docs/deluxe-payments-platform/en4e8l7er7ckt-error-codes
provider: Deluxe Corporation
providerId: deluxe
api: Deluxe Payments Platform (DPP)
note: Deluxe publishes a single flat table of 57 gateway/issuer response codes for the Deluxe Payments Platform.
  The codes are returned INSIDE a 200 response envelope, in the numeric `responseCode` field (0 = approved) with
  a human string in `responseMessage` — they are not HTTP status codes and there is no RFC 9457 problem+json body.
  33 of the 57 codes carry the identical masked message 'REQUEST DECLINED!', so the issuer's real reason is deliberately
  withheld from the integrator; the remaining 24 name a specific condition. Remediation text in `action` is API
  Evangelist guidance derived from the published meaning, not Deluxe copy.
envelope:
  transport: HTTP 200 with a JSON body
  code_field: responseCode
  message_field: responseMessage
  issuer_auth_field: authResponse
  correlation_field: requestId
  success_value: 0
  problem_json: false
summary:
  code_count: 57
  masked_count: 30
  named_count: 27
decline_codes:
- code: 1000
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1100
  meaning: INPUT VALIDATION FAILURE
  masked: false
  action: Fix the request payload against the API reference and resubmit.
- code: 1200
  meaning: PAYMENT METHOD NOT CONFIGURED
  masked: false
  action: Contact Deluxe merchant support; the merchant account or payment method is not provisioned for this operation.
- code: 1201
  meaning: CONFIGURATION ERROR
  masked: false
  action: Contact Deluxe merchant support; the merchant account or payment method is not provisioned for this operation.
- code: 1202
  meaning: CONFIGURATION ERROR
  masked: false
  action: Contact Deluxe merchant support; the merchant account or payment method is not provisioned for this operation.
- code: 1300
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1400
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1401
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1402
  meaning: EXPIRED CARD
  masked: false
  action: Ask the cardholder for an updated expiry date or a different card. Do not retry the same card unchanged.
- code: 1403
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1404
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1405
  meaning: CONFIGURATION ERROR
  masked: false
  action: Contact Deluxe merchant support; the merchant account or payment method is not provisioned for this operation.
- code: 1406
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1407
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1408
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 2319
  meaning: CONNECTION ERROR
  masked: false
  action: Transient. Retry with exponential backoff and a fresh requestId.
- code: 1409
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1410
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1411
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1412
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1413
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1414
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1415
  meaning: INVALID ACCOUNT
  masked: false
  action: Collect a different payment method; the account cannot be charged.
- code: 1416
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1417
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1418
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1419
  meaning: Account Closed
  masked: false
  action: Collect a different payment method; the account cannot be charged.
- code: 1420
  meaning: Transaction Not Permitted
  masked: false
  action: The operation is not allowed for this account or card product. Use a different payment method.
- code: 1421
  meaning: POLICY DENIAL
  masked: false
  action: The operation is not allowed for this account or card product. Use a different payment method.
- code: 1422
  meaning: DECLINED CALL 8887206822
  masked: false
  action: Direct the cardholder to contact their issuing bank; do not retry automatically.
- code: 1423
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1424
  meaning: CID FORMAT ERROR
  masked: false
  action: Re-collect the card security code from the cardholder and retry once.
- code: 1425
  meaning: CVV2 MISMATCH
  masked: false
  action: Re-collect the card security code from the cardholder and retry once.
- code: 1426
  meaning: SERVICE NOT ALLOWED
  masked: false
  action: The operation is not allowed for this account or card product. Use a different payment method.
- code: 1427
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1428
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1429
  meaning: PICK UP CARD
  masked: false
  action: Do not retry and do not return the card. Treat as a hard decline.
- code: 1430
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1431
  meaning: CALL ISSUING BANK
  masked: false
  action: Direct the cardholder to contact their issuing bank; do not retry automatically.
- code: 1432
  meaning: CLOSED ACCOUNT
  masked: false
  action: Collect a different payment method; the account cannot be charged.
- code: 1433
  meaning: AMOUNT EXCEEDS LIMIT
  masked: false
  action: Split the transaction or ask the cardholder to use another payment method.
- code: 1434
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1435
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1436
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1437
  meaning: INCORRECT CVV
  masked: false
  action: Re-collect the card security code from the cardholder and retry once.
- code: 1438
  meaning: UNABLE TO PROCESS
  masked: false
  action: Retry once; if it repeats, collect a different payment method.
- code: 1439
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1440
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1441
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1442
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1443
  meaning: REQUEST DECLINED!
  masked: true
  action: Generic decline. The real issuer reason is intentionally not disclosed to the merchant or buyer. Do not
    retry the same instrument; ask for another payment method.
- code: 1444
  meaning: INVALID CARD SECURITY CODE
  masked: false
  action: Re-collect the card security code from the cardholder and retry once.
- code: 1445
  meaning: TRANSACTION AMOUNT EXCEEDS THE HIGH TICKET LIMIT
  masked: false
  action: Split the transaction or ask the cardholder to use another payment method.
- code: 1446
  meaning: EXPIRED CARD
  masked: false
  action: Ask the cardholder for an updated expiry date or a different card. Do not retry the same card unchanged.
- code: 1447
  meaning: INVALID ACCOUNT
  masked: false
  action: Collect a different payment method; the account cannot be charged.
- code: 1448
  meaning: INVALID ACCOUNT
  masked: false
  action: Collect a different payment method; the account cannot be charged.
- code: 1449
  meaning: ACH/EFT Blacklisted
  masked: false
  action: Do not retry. The bank account is blocked for ACH/EFT.