generated: '2026-07-18'
method: searched
source: https://pc.knowledgebase.derbysoftsec.com/en/support/solutions/articles/70000157138-error-code
docs: https://pc.knowledgebase.derbysoftsec.com/en/support/solutions/articles/70000157138-error-code
description: >-
  Error-code registry for the DerbySoft Property Connector Integration API.
  Errors are returned as named string codes with a human-readable message rather
  than as RFC 9457 problem+json. Rate-limit violations (over 15 requests/second)
  return HTTP 429. Captured verbatim from the Property Connector error-code
  reference.
format: named-codes
envelope:
  code_field: errorCode
  message_field: message
codes:
- code: ChannelNotFound
  meaning: The specified channel identifier does not exist in the system.
  example_message: "Channel not found. channelId: {channelId}"
- code: DuplicatedProduct
  meaning: The room/rate (product or channel product) combination already exists.
  example_message: "product or channel product is duplicated. roomId:{roomId} rateId:{rateId}"
- code: HotelConnectionNotFound
  meaning: The property's connection to the channel is unavailable.
  example_message: "Hotel connection not found. accountId: {accountId}, hotelId: {hotelId}"
- code: InternalError
  meaning: Server-side processing failure.
- code: InvalidField
  meaning: A field value is incorrect or mismatched.
  example_message: "channelId mismatch | hotelId mismatch | Invalid token"
- code: InvalidMapping
  meaning: Mapping relationships (room/rate/channel) conflict with existing data.
- code: InvalidParameter
  meaning: A parameter value is invalid.
  example_message: "Invalid parameter hotelSystemConnectionId"
- code: MissingField
  meaning: Required setup or a required field is incomplete.
  example_message: "Please complete the hotel, room, rate and product creation first"
- code: OperationNotSupport
  meaning: The requested operation is not allowed on this field.
  example_message: "channelHotelId not support change"
- code: PARAM_CHECK
  meaning: Parameter validation failure (e.g. required field missing, invalid status).
- code: ProductNotFound
  meaning: The room/rate combination (channel product) does not exist.
  example_message: "product roomId:{roomId} rateId:{rateId} not exist"
- code: ProfileErr_HotelNotFound
  meaning: The property account record is missing.
  example_message: "Hotel not found. accountId: {accountId}, hotelId: {hotelId}"
rate_limit_error:
  http_status: 429
  trigger: more than 15 requests per second