aid: digitalgenius
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/digitalgenius.png
name: DigitalGenius
description: >-
  DigitalGenius is an AI agent platform purpose-built for ecommerce and retail customer
  service. It automates pre- and post-purchase support, fully resolving customer issues
  such as order tracking, returns and exchanges, subscription management, and warranty
  claims by orchestrating "flows" that deeply integrate with a brand's existing systems
  (helpdesks like Zendesk, Freshchat, Freshdesk, Kustomer, Gorgias and Salesforce Service
  Cloud, plus dozens of carriers, WMS/OMS and logistics providers). Developers connect via
  a documented HTTP API, an embeddable Genius Chat headless SDK (web, iOS, Android, Expo),
  and an official hosted Model Context Protocol (MCP) server, with region-scoped EU and US
  hosts and Auth0-backed platform authentication.
url: https://raw.githubusercontent.com/api-evangelist/digitalgenius/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- bloomberg-beta
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Customer Service
- Ecommerce
- Artificial Intelligence
- AI Agents
- Conversational AI
- Customer Support Automation
- Retail
- MCP
apis:
- name: DigitalGenius API
  description: >-
    HTTP API and flow-execution surface for DigitalGenius AI agents, including generic
    DG API calls, flow execution, JSON handling, and the hosted MCP server. Region-scoped
    EU/US hosts, HTTP Basic (encoded token) authentication.
  humanURL: https://docs.digitalgenius.com/
  baseURL: https://flow-server.eu.dgdeepai.com
  properties:
  - type: Documentation
    url: https://docs.digitalgenius.com/
  - type: Authentication
    url: authentication/digitalgenius-authentication.yml
  - type: MCPServer
    url: mcp/digitalgenius-mcp.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: http://www.digitalgenius.com/
- type: DeveloperPortal
  url: https://docs.digitalgenius.com/
- type: Documentation
  url: https://docs.digitalgenius.com/
- type: APIReference
  url: https://docs.digitalgenius.com/docs/generic-digitalgenius-api-call
- type: GettingStarted
  url: https://docs.digitalgenius.com/docs/create-basic-token
- type: Support
  url: https://docs.digitalgenius.com/docs/create-a-ticket-on-support-portal.md
- type: StatusPage
  url: https://status.digitalgenius.com/
- type: TermsOfService
  url: https://www.digitalgenius.com/terms-and-conditions
- type: PrivacyPolicy
  url: https://www.digitalgenius.com/privacy-policy
- type: SignUp
  url: https://www.digitalgenius.com/sign-in
- type: GitHubOrganization
  url: https://github.com/DigitalGenius
- type: MCPServer
  url: mcp/digitalgenius-mcp.yml
- type: LLMsTxt
  url: llms/digitalgenius-llms.txt
- type: Authentication
  url: authentication/digitalgenius-authentication.yml
- type: Packages
  url: packages/digitalgenius-packages.yml
- type: SDKs
  url: packages/digitalgenius-packages.yml
- type: Components
  url: components/digitalgenius-components.yml
- type: Conventions
  url: conventions/digitalgenius-conventions.yml
- type: Webhooks
  url: asyncapi/digitalgenius-webhooks.yml
- type: Lifecycle
  url: lifecycle/digitalgenius-lifecycle.yml
- type: DomainSecurity
  url: security/digitalgenius-domain-security.yml
- type: TrustCenter
  url: security/digitalgenius-trust-center.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence