generated: '2026-07-18'
method: searched
spec_type: Webhooks
source: https://docs.digitalgenius.com/llms.txt
note: >-
  DigitalGenius does not publish an AsyncAPI document. It documents a webhook surface
  used to connect helpdesk/CX platforms into DigitalGenius flows, plus a generic
  flow action to create webhooks. Realtime chat delivery is carried over Pusher
  Channels (WebSocket) per the public status page. Catalog below references the
  real documented webhook setup pages; DigitalGenius is primarily the webhook
  consumer/configurator, not a fan-out event publisher.
webhooks:
- name: Generic Create Webhook (flow action)
  docs: https://docs.digitalgenius.com/docs/create-webhook.md
- name: Freshchat Webhook Setup
  docs: https://docs.digitalgenius.com/docs/webhook.md
- name: Zendesk Trigger (Master Flow)
  docs: https://docs.digitalgenius.com/docs/trigger.md
- name: Zendesk Analytics Flow Trigger
  docs: https://docs.digitalgenius.com/docs/dg-analytics-webhook.md
- name: Kustomer Webhook (Master)
  docs: https://docs.digitalgenius.com/docs/add-digitalgenius-kustomer-webhook-master.md
- name: Kustomer Webhook (Analytics)
  docs: https://docs.digitalgenius.com/docs/add-digitalgenius-kustomer-webhook-analytics.md
realtime:
  transport: Pusher Channels
  evidence: https://status.digitalgenius.com/