generated: '2026-07-18' method: searched source: https://docs.digitalgenius.com/ authentication: style: http-basic detail: authentication/digitalgenius-authentication.yml regional_routing: description: >- API and MCP surfaces are region-scoped. Callers select an EU or US host; the Chat SDK selects region via the `env` config ('eu' | 'us' | 'dev.us'). hosts: eu: https://flow-server.eu.dgdeepai.com us: https://flow-server.us.dgdeepai.com webhooks: supported: true detail: asyncapi/digitalgenius-webhooks.yml note: >- DigitalGenius flows consume inbound webhooks from connected helpdesk/CX platforms (Zendesk, Freshchat, Freshdesk, Kustomer, Gorgias) and expose a generic "Create Webhook" flow action. idempotency: supported: false note: No documented idempotency-key contract was found; not asserted. pagination: style: unknown note: No cross-cutting pagination contract documented publicly. realtime: transport: Pusher Channels (WebSocket) evidence: https://status.digitalgenius.com/ error_envelope: note: >- No published RFC 9457 problem+json contract or error-code registry located in public docs; flow actions surface upstream carrier/helpdesk errors. cross_links: authentication: authentication/digitalgenius-authentication.yml lifecycle: lifecycle/digitalgenius-lifecycle.yml mcp: mcp/digitalgenius-mcp.yml