{
  "opencollection": "1.0.0",
  "info": {
    "name": "Dixa Agents Queues API",
    "version": "beta"
  },
  "request": {
    "auth": {
      "type": "apikey",
      "key": "Authorization",
      "value": "{{Authorization}}",
      "placement": "header"
    }
  },
  "items": [
    {
      "info": {
        "name": "Queues",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "List queues",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://dev.dixa.io/beta/queues"
          },
          "docs": "List all queues in an organization."
        },
        {
          "info": {
            "name": "Create queue",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://dev.dixa.io/beta/queues",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Create a queue."
        },
        {
          "info": {
            "name": "List agents",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://dev.dixa.io/beta/queues/:queueId/members",
            "params": [
              {
                "name": "queueId",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "List all agents/admins that are members of a queue by providing the queue id."
        },
        {
          "info": {
            "name": "Assign agents",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "https://dev.dixa.io/beta/queues/:queueId/members",
            "params": [
              {
                "name": "queueId",
                "value": "",
                "type": "path"
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Assign one or more agents/admins to a given queue."
        },
        {
          "info": {
            "name": "Remove agents",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "https://dev.dixa.io/beta/queues/:queueId/members",
            "params": [
              {
                "name": "queueId",
                "value": "",
                "type": "path"
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Bulk remove agents/admins from the specified queue."
        },
        {
          "info": {
            "name": "Get queue availability",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://dev.dixa.io/beta/queues/:queueId/availability",
            "params": [
              {
                "name": "queueId",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "Get availability of supported channels for a given queue. Currently supported channels are adachat, kindlychat, digitalgeniuschat, genericapimessaging."
        },
        {
          "info": {
            "name": "Get queue",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://dev.dixa.io/beta/queues/:queueId",
            "params": [
              {
                "name": "queueId",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "Get a queue by id."
        },
        {
          "info": {
            "name": "Get the position of the conversation in its current queue",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://dev.dixa.io/beta/queues/conversation-position/:csid",
            "params": [
              {
                "name": "csid",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "Get the approximate position of a given conversation in its current queue."
        }
      ]
    }
  ],
  "bundled": true
}