aid: dixa
name: Dixa
description: Dixa is a conversational customer service platform with a REST API for managing conversations, queues, agents, routing, knowledge base articles, and customer satisfaction data. The API enables developers to build automated workflows, integrate external data into routing logic, export conversations and activity logs, manage users and teams, and access omnichannel messaging across phone, email, chat, and social channels.
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
url: https://raw.githubusercontent.com/api-evangelist/dixa/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-06-13'
specificationVersion: '0.19'
tags:
  - Customer Service
  - Conversational
  - Omnichannel
  - CX
  - Help Desk
  - Chat
  - Knowledge Base
apis:
  - aid: dixa:dixa-api
    name: Dixa API
    description: The primary Dixa REST API for managing conversations, users, queues, tags, flows, endpoints, and anonymization requests. Supports bearer token and API key authentication with 10 requests/second rate limiting per token.
    image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
    humanURL: https://docs.dixa.io/
    baseURL: https://dev.dixa.io/v1
    tags:
      - Conversations
      - Agents
      - Queues
      - Routing
      - Knowledge Base
      - Webhooks
    properties:
      - type: Documentation
        url: https://docs.dixa.io/
      - type: OpenAPI
        url: https://docs.dixa.io/openapi/dixa-api/beta/overview/
      - type: RateLimits
        url: https://docs.dixa.io/docs/api-standards-rules
    contact:
      - FN: Dixa Support
        url: https://support.dixa.help/

common:
  - type: Website
    url: https://www.dixa.com
  - type: Documentation
    url: https://docs.dixa.io/
  - type: GitHubOrg
    url: https://github.com/dixa
  - type: LinkedIn
    url: https://www.linkedin.com/company/dixa
  - type: Blog
    url: https://www.dixa.com/blog
  - type: Pricing
    url: https://www.dixa.com/pricing
  - type: StatusPage
    url: https://status.dixa.io
  - type: X
    url: https://twitter.com/dixaapp
  - type: Changelog
    url: https://releases.dixa.help/en
  - type: Plans
    url: plans/dixa-plans-pricing.yml
  - type: RateLimits
    url: rate-limits/dixa-rate-limits.yml
  - type: FinOps
    url: finops/dixa-finops.yml

maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com