name: Dixa FinOps
description: Financial operations guidance for managing Dixa API and platform costs, including plan selection, overage monitoring, and cost optimization strategies.
url: https://www.dixa.com/pricing

cost_drivers:
  - name: Agent Seats
    description: Primary cost driver — all plans are priced per agent per month with a minimum of 7 seats.
    unit: EUR/agent/month
    tiers:
      - plan: Growth
        price: 89
      - plan: Ultimate
        price: 139
      - plan: Prime
        price: 179

  - name: API Call Volume
    description: API calls count against daily quota (864,000 requests/day per token on standard plans). Enterprise API limits on Prime tier may provide higher quotas.
    monitoring: Track API usage via token-level metrics to avoid overages.
    overage_url: https://dixa.com/legal/overage-price-list

  - name: Add-On Features
    description: AI and advanced features are priced separately as add-ons on top of base plan costs.
    addons:
      - Mim AI Agent
      - AI Co-Pilot
      - Quality Assurance
      - Advanced Insights
      - Voice Transcription

cost_optimization:
  - strategy: Annual Billing
    description: Commit to annual billing for 20% savings across all plan tiers.

  - strategy: Right-size Plan Tier
    description: API access is available on all plans but enterprise API limits are only on Prime. Evaluate if standard rate limits (10 req/s, 864K/day) are sufficient before upgrading to Prime.

  - strategy: Monitor API Token Usage
    description: Rate limits are enforced per API token. Use multiple tokens to distribute load and avoid hitting daily quotas.

  - strategy: Minimize Overage
    description: Monitor API call volumes against the 864,000 requests/day quota. Implement caching and batching to reduce call frequency and avoid overage charges.

  - strategy: Sandbox Testing
    description: Use the sandbox environment (available on Ultimate and Prime plans) to test integrations without consuming production API quota.

budget_planning:
  minimum_spend:
    description: Minimum viable deployment with 7 agents on Growth plan.
    monthly: 623
    annually: 5983
    currency: EUR
  notes:
    - All prices exclusive of VAT.
    - Add-on pricing requires direct contact with Dixa sales.
    - Overage charges documented at https://dixa.com/legal/overage-price-list