openapi: 3.0.3
info:
  title: Dixa Agents Internal Notes API
  version: beta
servers:
- url: https://dev.dixa.io
security:
- ApiKeyAuth: []
tags:
- name: Internal Notes
paths:
  /beta/conversations/{conversationId}/notes/bulk:
    post:
      tags:
      - Internal Notes
      summary: Add internal notes
      description: Create internal notes in a conversation by providing the conversation id.
      operationId: postConversationsConversationidNotesBulk
      parameters:
      - name: conversationId
        in: path
        required: true
        schema:
          type: integer
          format: int64
      requestBody:
        description: The list of internal notes to create for a conversation
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/BulkCreateInternalNoteInput'
            examples:
              Input with two internal notes created for the same conversation:
                value:
                  data:
                  - message: A sample note
                    agentId: a53b25da-f676-4c52-acac-58c9280aa23d
                    createdAt: 2021-12-01T12:46:36.581Z[GMT]
                  - message: Another sample note
        required: true
      responses:
        '200':
          description: The created internal notes
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BulkCreateNoteOutput'
              examples:
                A list of internal notes created successfully and error message for others which failed:
                  value:
                    data:
                    - data:
                        id: eb31acbb-13f9-4ce7-abd3-44dd86266741
                        authorId: 5e8a300e-787e-47cd-af53-fc1ccc37933d
                        createdAt: 2021-12-01T12:46:36.581Z[GMT]
                        csid: 9456
                        message: A sample note
                      _type: BulkActionSuccess
                    - error:
                        message: An agent with id:... cannot be found in org.
                      _type: BulkActionFailure
        '400':
          description: 'Invalid value for: path parameter conversationId, Invalid value extracted from request context, Invalid value for: body'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BadRequest'
              example:
                message: Invalid value in request
        '404':
          description: An entity in this request could not be found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/NotFound'
              example:
                message: The requested resource could not be found
        '500':
          description: Internal failure during request processing
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ServerError'
              example:
                message: There was an internal server error while processing the request
  /beta/conversations/{conversationId}/notes:
    get:
      tags:
      - Internal Notes
      summary: List internal notes
      description: Get all internal notes for a particular conversation by providing the conversation id.
      operationId: getConversationsConversationidNotes
      parameters:
      - name: conversationId
        in: path
        required: true
        schema:
          type: integer
          format: int64
      responses:
        '200':
          description: List of internal notes for a conversation sorted from oldest to newest
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ListInternalNotesOutput'
              example:
                data:
                - id: 3346b99c-8128-4276-ac40-5f30c959e5e7
                  authorId: c68f42a5-1453-497a-940f-ff36ed4f1631
                  createdAt: '2021-01-20T09:00:00Z'
                  csid: 7392
                  message: A note to remember
                - id: 22b8e6b6-4576-4dc0-ab05-60f81e8b0708
                  authorId: 124d54bb-92d6-41c9-a675-788d6a8c821e
                  createdAt: '2021-01-22T12:00:00Z'
                  csid: 7392
                  message: A note to forget
        '400':
          description: 'Invalid value for: path parameter conversationId, Invalid value extracted from request context'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BadRequest'
              example:
                message: Invalid value in request
        '404':
          description: An entity in this request could not be found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/NotFound'
              example:
                message: The requested resource could not be found
        '500':
          description: Internal failure during request processing
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ServerError'
              example:
                message: There was an internal server error while processing the request
    post:
      tags:
      - Internal Notes
      summary: Add internal note
      description: Create an internal note in a conversation by providing the conversation id.
      operationId: postConversationsConversationidNotes
      parameters:
      - name: conversationId
        in: path
        required: true
        schema:
          type: integer
          format: int64
      requestBody:
        description: The internal note to create for a conversation
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateInternalNoteInput'
            examples:
              Input with createdAt:
                value:
                  message: A sample note
                  agentId: a53b25da-f676-4c52-acac-58c9280aa23d
                  createdAt: 2021-12-01T12:46:36.581Z[GMT]
              Input without createdAt:
                value:
                  message: Another sample note
        required: true
      responses:
        '200':
          description: The created internal note
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CreateNoteOutput'
              examples:
                created internal note:
                  value:
                    data:
                      id: eb31acbb-13f9-4ce7-abd3-44dd86266741
                      authorId: 5e8a300e-787e-47cd-af53-fc1ccc37933d
                      createdAt: 2021-12-01T12:46:36.581Z[GMT]
                      csid: 9456
                      message: A sample note
        '400':
          description: 'Invalid value for: path parameter conversationId, Invalid value extracted from request context, Invalid value for: body, Agent was not found, Invalid date format'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BadRequest'
              example:
                message: Decoding failure in request
        '404':
          description: An entity in this request could not be found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/NotFound'
              example:
                message: The requested resource could not be found
        '500':
          description: Internal failure during request processing
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ServerError'
              example:
                message: There was an internal server error while processing the request
components:
  schemas:
    BulkActionOutcome_ErrorResponse_InternalNoteData:
      title: BulkActionOutcome_ErrorResponse_InternalNoteData
      oneOf:
      - $ref: '#/components/schemas/BulkActionFailure_ErrorResponse_InternalNoteData'
      - $ref: '#/components/schemas/BulkActionSuccess_ErrorResponse_InternalNoteData'
    BulkActionSuccess_ErrorResponse_InternalNoteData:
      title: BulkActionSuccess_ErrorResponse_InternalNoteData
      type: object
      required:
      - data
      properties:
        data:
          $ref: '#/components/schemas/InternalNoteData'
    InternalNoteData:
      title: InternalNoteData
      type: object
      required:
      - id
      - authorId
      - createdAt
      - csid
      - message
      properties:
        id:
          type: string
          format: uuid
        authorId:
          type: string
          format: uuid
        createdAt:
          type: string
          format: date-time
        csid:
          type: integer
          format: int64
        message:
          type: string
    ErrorResponse:
      title: ErrorResponse
      type: object
      required:
      - message
      properties:
        message:
          type: string
    ServerError:
      title: ServerError
      type: object
      required:
      - message
      properties:
        message:
          type: string
    BadRequest:
      title: BadRequest
      type: object
      required:
      - message
      properties:
        message:
          type: string
    BulkCreateNoteOutput:
      title: BulkCreateNoteOutput
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/BulkActionOutcome_ErrorResponse_InternalNoteData'
    NotFound:
      title: NotFound
      type: object
      required:
      - message
      properties:
        message:
          type: string
    ListInternalNotesOutput:
      title: ListInternalNotesOutput
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/InternalNoteData'
    CreateNoteOutput:
      title: CreateNoteOutput
      type: object
      required:
      - data
      properties:
        data:
          $ref: '#/components/schemas/InternalNoteData'
    BulkActionFailure_ErrorResponse_InternalNoteData:
      title: BulkActionFailure_ErrorResponse_InternalNoteData
      type: object
      required:
      - error
      properties:
        error:
          $ref: '#/components/schemas/ErrorResponse'
    CreateInternalNoteInput:
      title: CreateInternalNoteInput
      type: object
      required:
      - message
      properties:
        message:
          type: string
        agentId:
          type: string
          format: uuid
        createdAt:
          type: string
          format: date-time
    BulkCreateInternalNoteInput:
      title: BulkCreateInternalNoteInput
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/CreateInternalNoteInput'
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      name: Authorization
      in: header