# Pricing transcribed from the provider's own page — see provenance. Numbers are quoted, not derived.
generated: '2026-09-20'
method: searched
source: https://www.dixa.com/pricing
sources:
- https://www.dixa.com/pricing
provenance:
  tool: planning/api-economics/harvest_pricing.py
  run: 20260920T120546
  grounding: every price_text was found verbatim in the fetched page text
audience: business-product
pricing_basis: per-seat
delivery:
  delivery: managed
  method: keyword-prefilter
  read: '2026-09-20'
published: true
note: Monthly/Annual toggle (Annual 'Save 20%') and EUR/GBP toggle shown; listed prices are the EUR figures
  displayed. Add-ons (QA, Advanced Insights, Voice Transcription, SSO, Collaboration User, Seasonal Agent)
  listed without prices. Comparison table cites Zendesk prices for context.
plan_count: 4
currency: EUR
plans:
- name: Growth
  price_text: € 89 /agent/mo
  price: 89
  currency: EUR
  period: month
  unit: agent
  included_quota: Contact Center (Phone, Email, Forms, Chat, Social), Knowledge Base, AI Agent (Mim),
    Intelligent Routing, IVR, Call Recording, Customer Callback, Voicemail, SLAs, Agents Teams & Custom
    Workloads, Native Shopify, Klaviyo, +35 integrations
- name: Ultimate
  price_text: € 139 /agent/mo
  price: 139
  currency: EUR
  period: month
  unit: agent
  included_quota: Everything in Growth, Routing with External Data, Knowledge-Centered Service AI, Standard
    AI Intent Detection, AI Advanced Automations, Skills-Based Routing, Sandbox Access, 3rd-party AI Integrations
- name: Prime
  price_text: € 179 /agent/mo
  price: 179
  currency: EUR
  period: month
  unit: agent
  included_quota: Everything in Ultimate, SSO, Advanced AI Intent Detection, Advanced Insights, Custom
    User Roles, Auto Redaction, Multiple Organizations, Queue & Claim Restrictions, Enterprise API Limits,
    Outbound Email Templates
- name: Mim AI agent (per conversation)
  price_text: €0.35
  price: 0.35
  currency: EUR
  period: per-use
  unit: conversation
  included_quota: usage only, with no per-seat component and no allowance cap
rate_limit_statements:
- Enterprise API Limits