generated: '2026-08-04'
method: searched
source: https://www.dnascript.com/ + https://syntax.dnascript.com/
summary: >-
  DNA Script publishes no API lifecycle surface. There is no status page, no
  changelog, no versioning policy, no deprecation policy and no SLA reachable
  without a customer relationship. Recorded as verified absence — no StatusPage or
  Deprecation pointer is emitted, because neither exists.
versioning:
  scheme: none-published
  current: null
  docs: null
  note: >-
    The GraphQL endpoint is unversioned (/graphql, no version segment, no version
    header observed). The schema does carry PRODUCT version surfaces —
    getSupportedInstrumentVersions, getRedboxVersion, systemInfo, and
    InstrumentDetailsDTO.softwareVersion / hardwareVersion / printJobVersion — but
    those version the SYNTAX instrument fleet, not the API contract.
deprecation:
  policy_url: null
  sunset_header: false
  deprecated_operations: []
  note: >-
    Zero fields in the introspected schema carry isDeprecated=true. That is a fact
    about the current schema, not evidence of a deprecation policy.
sla:
  url: null
  uptime_target: null
status_page: null
status_page_probes:
- {url: 'https://status.dnascript.com/', result: NXDOMAIN}
- {url: 'https://www.dnascript.com/status', result: 404}
changelog: null
changelog_note: >-
  The company publishes news and press releases
  (https://www.dnascript.com/company/news/) and a blog
  (https://www.dnascript.com/blog/), but neither is a dated product or API
  changelog, so no changelog/ artifact is emitted.
support:
  url: https://www.dnascript.com/resources/support/
  phone_us: '+1 888-693-4022'
  phone_eu: '+33 1 84 88 02 42'
  hours_us: Mon-Fri 08:00-21:00 EST
  hours_eu: Mon-Fri 09:00-19:00 CET
x-evidence:
  fetched: '2026-08-04'
  searched:
  - https://www.dnascript.com/resources/
  - https://www.dnascript.com/resources/support/
  - https://www.dnascript.com/resources/faq/
  - https://www.dnascript.com/company/news/