slug: document360 provider: Document360 generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Software & Technology min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 1 edges: - tag: Articles spec_file: document360-articles-api-openapi.yml capability_id: BC-830 capability_id_l1: BC-830 capability_name: Knowledge Management confidence: 0.7 evidence: '"Create Article" / "Update Article" on a platform to "create, manage, and publish self-service knowledge bases and documentation portals"' reason: CRUD over knowledge base articles is authoring and publication of organisational knowledge content. L1 Knowledge Management is well supported; ambiguous between capture (BC-830.10) and curation (BC-830.20), and partly overlaps customer self-service, so no L2 asserted.