spec: FinOps Framework 1.0
provider: DocuSeal
providerId: docuseal
created: 2026-06-12
modified: 2026-06-12
url: https://www.docuseal.com/pricing

billingModel:
  type: hybrid
  description: >
    DocuSeal uses a hybrid billing model combining per-seat subscription pricing
    with consumption-based metering for API and embedding usage. The Pro plan
    requires a minimum of one seat at $20/user/month, then charges $0.20 per
    completed document submission through the API or embedding. Additional
    identity verification and compliance services are billed per-event.
  currency: USD

focusColumns:
  - name: ServiceName
    value: DocuSeal
  - name: ServiceCategory
    value: Document Signing / eSignature
  - name: ChargeType
    values:
      - Usage
      - Recurring
  - name: BillingPeriod
    value: Monthly

meters:
  - name: User Seats
    metric: user_seats
    unit: seat
    billingType: recurring
    price: 20.00
    currency: USD
    period: month
    description: >
      Per-user monthly subscription fee for Pro cloud or Pro on-premises plan.
      Minimum one seat required to access API and embedding features.

  - name: API Document Completions
    metric: api_document_completions
    unit: completion
    billingType: consumption
    price: 0.20
    currency: USD
    description: >
      Charged per completed document submission via API or embedded form.
      A submission counts as one completion regardless of the number of
      signatories or files included. Volume discounts available.
    volumeDiscounts: true

  - name: ID Card Verification
    metric: id_verifications
    unit: verification
    billingType: consumption
    price: 2.00
    currency: USD
    description: >
      Per-event charge for identity verification via ID card scanning.
      Applied when signer identity verification is required.

  - name: EU Qualified eSignature
    metric: qualified_esignatures
    unit: signature
    billingType: consumption
    priceMin: 2.00
    priceMax: 4.00
    currency: USD
    description: >
      Per-event charge for EU-compliant Qualified Electronic Signatures (QeS).
      Price varies based on the type and issuing authority.

  - name: Knowledge-Based Authentication
    metric: kba_events
    unit: authentication
    billingType: consumption
    price: 2.00
    currency: USD
    description: >
      Per-event charge for knowledge-based authentication (KBA) identity checks
      performed during the signing process.

  - name: Embedded Form Builder with AI Detection
    metric: embedded_form_builder
    unit: subscription
    billingType: recurring
    price: 100.00
    currency: USD
    period: month
    description: >
      Monthly add-on for the embedded form builder with AI field detection
      capability. Allows automated field placement within documents.

principles:
  - name: Transparency
    description: >
      Pricing is publicly documented on the DocuSeal website. Per-completion
      costs are clearly defined as $0.20 per signed submission.
  - name: Predictability
    description: >
      Fixed per-seat recurring cost provides a predictable base expense.
      Variable API usage costs scale linearly with document completions.
  - name: Optimization
    description: >
      Volume discounts are available for high-volume API usage. Organizations
      should contact sales@docuseal.com to negotiate custom pricing.
  - name: Self-Hosted Cost Control
    description: >
      The open-source self-hosted option eliminates per-seat and per-completion
      costs entirely, with only infrastructure costs to consider. The Pro
      on-premises license at $20/user/month provides advanced features without
      per-document charges.

costExamples:
  - scenario: Single SaaS Business, 200 Documents/Month
    seats: 1
    completions: 200
    seatCost: 20.00
    usageCost: 40.00
    totalMonthly: 60.00
    currency: USD

  - scenario: Multi-Tenant Platform, 5 Admins, 1000 Documents/Month
    seats: 5
    completions: 1000
    seatCost: 100.00
    usageCost: 200.00
    totalMonthly: 300.00
    currency: USD
    notes: Approximate; actual seat pricing may vary with multiple admin accounts

sandbox:
  cost: free
  description: >
    Unlimited API and embedding calls in the sandbox environment at no charge.
    No credit card required for sandbox testing.