name: DoorLoop API Rate Limits
description: >-
  DoorLoop does not publicly document specific rate limit thresholds for its
  REST API. The API is available exclusively on the Premium plan. Rate limit
  details are not published in the public API reference documentation at
  api.doorloop.com. Users experiencing rate limit issues should contact
  DoorLoop support through the Help Center.
url: https://api.doorloop.com/reference/introduction
created: "2026-06-13"
modified: "2026-06-13"
rateLimits:
  - name: API Rate Limits
    description: >-
      DoorLoop has not publicly disclosed specific rate limit values for API
      requests. The API supports OData queries for filtering and pagination,
      which can help manage data retrieval efficiently and reduce total request
      volume.
    documented: false
    notes: >-
      Contact DoorLoop support at support.doorloop.com for rate limit
      information specific to your account and use case. Enterprise customers
      with large portfolios (300+ units) may have custom limits negotiated as
      part of their plan.
headers:
  description: >-
    No publicly documented rate limit response headers. Standard HTTP 429 Too
    Many Requests responses are likely returned when limits are exceeded.
  knownHeaders: []
guidance:
  - Use OData query parameters to filter results and minimize unnecessary requests
  - Implement exponential backoff when receiving 429 responses
  - Cache responses where appropriate to reduce repeated API calls
  - Contact support@doorloop.com for rate limit specifics before building
    high-volume integrations