generated: '2026-08-13'
method: searched
probe: true
source: https://dotdigital.com/trust-center/
url: https://dotdigital.com/trust-center/
description: >-
  Dotdigital publishes a named Trust Center covering its ISMS, privacy programme and processor
  disclosures. Certifications are stated with the certification body and a validation route,
  which is stronger than the usual badge wall. Note the automated trust-center probe missed
  this page (its keyword heuristic did not fire on the marketing-site markup); it was confirmed
  by direct fetch.
certifications:
  - name: ISO 27001
    scope: Information Security Management System (ISMS)
    certification_body: Alcumus ISOQAR
    certificate_number: '18479'
    validation: searchable on the Alcumus ISOQAR register
  - name: ISO 27701
    scope: Privacy Information Management System (PIMS)
    certification_body: Alcumus ISOQAR (UKAS-accredited)
  - name: Cyber Essentials Plus
    scope: UK NCSC scheme
    validation: searchable on the NCSC site
  - name: CSA STAR
    scope: Cloud Security Alliance STAR registry listing
compliance_programs:
  - name: GDPR
    detail: >-
      Data processing agreements and EU Model Contract Clauses in place between Dotdigital, its
      subsidiaries and its sub-processors; a Data Protection Officer owns the PIMS.
  - name: Data processing addendum
    detail: Published DPA alongside the Terms of Service.
  - name: Sub-processor disclosure
    detail: Service Partners section lists processors and the role each plays.
contacts:
  security: security@dotdigital.com
  privacy: privacy@dotdigital.com
operational_transparency:
  status: https://dotdigitalstatus.com
  uptime_history: https://uptime.dotdigital.com
  information_security_policy: published (linked from the Trust Center)
evidence:
  - source: https://dotdigital.com/trust-center/
    http_status: 200
    keywords: [iso 27001, iso 27701, cyber essentials, csa star, gdpr, trust center, isms]
  - source: https://dotdigital.com/.well-known/security.txt
    http_status: 200
    keywords: ['Policy: https://dotdigital.com/trust-center/']