generated: '2026-07-25'
method: searched
source: >-
  https://www.employeenavigator.com/ease-platform-sunset-announcement/ ,
  https://www.ease.com/product/security/ , https://status.ease.com/ and live probes 2026-07-25
summary: >-
  Ease is a platform in announced end-of-life. Employee Navigator, which acquired Ease in April
  2023, published a dated two-phase sunset on 2026-06-03: from 2027-01-01 no new companies can
  be added to Ease, and from 2027-07-01 Ease goes read-only and integrations plus customer
  support are discontinued. This is the single most important lifecycle fact about the provider
  and it applies to the whole platform, including the private EaseConnect / EaseConnect+
  integration surfaces, not just to an API version.
platform_sunset:
  announced: '2026-06-03'
  announcement_url: https://www.employeenavigator.com/ease-platform-sunset-announcement/
  announced_by: Employee Navigator (George Reese, CEO)
  phases:
  - date: '2027-01-01'
    name: No new companies
    effect: >-
      New companies can no longer be added to Ease and the "Add Company" feature is disabled.
      Existing companies are unaffected, including integrations, renewals and customer access.
  - date: '2027-07-01'
    name: Read-only sunset
    effect: >-
      Ease officially sunsets and transitions to read-only mode. Brokers, HR teams and employees
      retain access to historical data and reporting tools; integrations and customer support
      services for Ease are discontinued.
  migration:
    target: Employee Navigator
    tooling: >-
      A self-service migration tool moves companies from Ease to Employee Navigator; Employee
      Navigator states it is used hundreds of times a day and that 95% of Ease companies were
      eligible to upgrade without losing functionality as of the announcement.
    training: >-
      Weekly live virtual training through August 2026, in-person sessions, twice-monthly
      migration-tool training, and monthly HR training.
  integration_impact: >-
    EaseConnect (ANSI X12 EDI 834 carrier files), EaseConnect+ direct carrier connections, and
    the payroll/HRIS marketplace integrations are all in scope of the 2027-07-01 discontinuation.
versioning:
- surface: Ease Content & Marketplace API
  scheme: uri-path namespace
  current: wp/v2
  discovery: https://www.ease.com/wp-json/
  note: >-
    WordPress core versioning, not an Ease product decision. The namespace list at the discovery
    root is the authoritative version index.
- surface: Ease Status API
  scheme: uri-path
  current: v2
  docs: https://status.ease.com/api
  note: Atlassian Statuspage versioning, not an Ease product decision.
deprecation:
  policy_url: https://www.employeenavigator.com/ease-platform-sunset-announcement/
  sunset_header: false
  deprecation_header: false
  note: >-
    Ease publishes no RFC 8594 Sunset/Deprecation header contract and no per-endpoint deprecation
    policy. The deprecation posture is the platform-level sunset above, communicated by blog post
    and by broker re-contracting starting Q2 2026.
deprecated_operations: []
status_page:
  url: https://status.ease.com/
  vendor: Atlassian Statuspage
  page_id: 13zw4w6v89nk
  components:
  - Web Application
  - API
  - Support
  api: https://status.ease.com/api/v2/summary.json
  feeds:
  - https://status.ease.com/history.rss
  - https://status.ease.com/history.atom
  subscriptions:
  - email
  - webhook
  incident_history:
    records_available: 26
    oldest_captured: '2021-11-28'
    most_recent: '2025-10-20'
    most_recent_title: Service Disruption Notice due to AWS Outage - October 19-20, 2025
sla:
  url: null
  uptime_target: null
  note: No public SLA or uptime commitment is published; terms live in the customer SaaS agreement at https://www.ease.com/terms/.
support:
  help_center: https://help.ease.com/
  note: Zendesk help center; anonymous access returns 403 and the Help Center API returns 401.
ownership:
  acquired_by: Employee Navigator
  announced: '2023-04-04'
  closed: '2023-04-03'
  security_program: >-
    Ease now falls under Employee Navigator's security program per https://www.ease.com/product/security/