{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/GetCustomerServiceMetricResponse",
  "title": "GetCustomerServiceMetricResponse",
  "type": "object",
  "properties": {
    "dimensionMetrics": {
      "type": "array",
      "description": "This container provides a seller's customer service <b>metric</b> performance for a given <b>dimension</b>.  <br><br>In the <b>getCustomerServiceMetric</b> request, specify values for the following request parameters to control the returned dimension and the associated metric values: <ul><li> <b>customer_service_metric_type</b></li> <li><b>evaluation_type</b></li> <li><b>evaluation_marketplace_id</b></li></ul>",
      "items": {
        "$ref": "#/components/schemas/DimensionMetric"
      }
    },
    "evaluationCycle": {
      "description": "This complex type defines the evaluation type (<code>CURRENT</code> or <code>PROJECTED</code>) and the transaction lookback period used to calculate the seller's customer service metric.",
      "$ref": "#/components/schemas/EvaluationCycle"
    },
    "marketplaceId": {
      "type": "string",
      "description": "The eBay marketplace ID of the marketplace upon which the customer service metric evaluation is based.  <br><br>The <b>customer_service_metric</b> resource supports a limited set of marketplaces. For a complete list of the supported marketplaces, please see the <a href=\"https://www.ebay.com/help/policies/selling-policies/seller-performance-policy/service-metrics-policy?id=4769#section2\" title=\"eBay Help pages\">Service metrics policy</a> page. For implementation help, refer to <a href='https://developer.ebay.com/api-docs/sell/analytics/types/bas:MarketplaceIdEnum'>eBay API documentation</a>"
    }
  },
  "description": "This complex data type defines the response data that is returned from a request to <b>getCustomerServiceMetric</b>.  <br><br>The <b>dimensionMetrics</b> object contains the details of the dimension being measured and the calculated customer service metric values. <br><br>The <b>evaluationCycle</b> defines the period used to calculate the metric values.  <br><br>The <b>marketplaceId</b> is the eBay marketplace for which the metrics are being considered."
}