generated: '2026-08-13'
method: searched
source: >-
  https://docs.encharge.io/api-documentation, https://encharge.io/pricing,
  https://encharge.noorahq.com/changelog, probes of the advertised status pages
versioning:
  scheme: uri-path
  current: v1
  docs: https://docs.encharge.io/api-documentation
  spec_info_version: 1.0.0
  note: >-
    Both hosts are pinned at /v1 (https://api.encharge.io/v1,
    https://ingest.encharge.io/v1). No version negotiation header, no dated
    version train, and no published policy for how v2 would be introduced.
deprecation:
  policy_url: null
  sunset_header: false
  deprecated_operations: []
  note: >-
    No deprecation or sunset policy is published, and no operation in the
    published OpenAPI carries `deprecated: true`. No `Deprecation` pointer is
    emitted.
sla:
  url: null
  uptime_target: null
  note: >-
    No public SLA. The Activity Stream add-on doc states the customer-side
    receiving endpoint must answer 2xx within 2 seconds, which is a requirement
    ON the customer, not a commitment BY Encharge.
status_page:
  url: null
  advertised: https://encharge.freshstatus.io
  state: broken
  evidence:
    - url: https://encharge.freshstatus.io
      status: 200
      body: 'Error 404 - Page Not Found'
      note: >-
        Linked from the encharge.io footer/pricing page but the Freshstatus page
        no longer exists — a soft-404 (HTTP 200 carrying a 404 body).
    - url: https://status.encharge.io
      status: 200
      body: 'Instatus shell; embedded JSON says {"detail":"Status page not found"}'
      note: Instatus subdomain resolves but no status page is configured.
  note: >-
    Encharge advertises a status page in two places and neither one serves one.
    No `StatusPage` pointer is emitted — recording the advertisement as a
    presence would be false credit.
changelog:
  url: https://encharge.noorahq.com/changelog
  see_also: changelog/encharge-changelog.yml
support:
  help_center: https://help.encharge.io
  email: support@encharge.io
  channels: [live chat (all plans), Slack (Premium), email]
roadmap:
  url: https://encharge.noorahq.com/roadmap
  feature_requests: https://encharge.noorahq.com/feature-requests