generated: '2026-08-13'
method: searched
source: >-
  https://manageexternalapi.docs.apiary.io/ blueprint metadata and the Publish
  Paths codeGen field reference; live probes of status.ensighten.com and
  status.cheq.ai on 2026-08-13
api: Ensighten Manage API
versioning:
  scheme: none
  api_version_in_path: false
  note: >-
    The Manage API carries no version segment or version header. Paths are
    /manage/... and /scim2/... with no /v1/. There is therefore no way for a
    consumer to pin a contract version, and no published policy describing how
    breaking changes are introduced.
  contract_last_updated: '2026-07-14'
  contract_last_updated_source: >-
    lastUpdated field of https://jsapi.apiary.io/apis/manageexternalapi/blueprint
  note_on_currency: >-
    The blueprint was updated roughly one month before this pass, so the
    contract is actively maintained even though it is unversioned.
deprecation:
  api_level_policy: false
  sunset_header: false
  deprecation_header: false
  note: >-
    No RFC 8594 Sunset header, no Deprecation header, and no API-level
    deprecation policy are documented. No operation in the contract is marked
    deprecated.
  product_level_policy:
    exists: true
    name: Bootstrap Version Support Policy
    referenced_from: >-
      Publish Paths → codeGen → versionId field reference at
      https://manageexternalapi.docs.apiary.io/
    statement: >-
      "Versions V1 through V8 are deprecated (see the Bootstrap Version Support
      Policy for details)."
    deprecated_versions:
    - v1_20190727
    - v2_20191031
    - v3_20200123
    - v4_20200406
    - v5_20200514
    - v6_20201029
    - v7_20220512
    - v8_20220915
    supported_versions:
    - v9_20230706
    - v10
    - v11
    - v12
    - v13
    current_default: v13
    scope: >-
      This governs the client-side Bootstrap build that Manage deploys to a
      customer's pages — a real, dated deprecation ladder — NOT the REST API
      itself. It is the only deprecation policy Ensighten publishes.
    policy_document_reachable: false
    policy_document_note: >-
      The policy is named in the API reference but the Help Center that would
      host it returns HTTP 403 to non-browser clients (Zendesk bot challenge),
      so the document text could not be retrieved.
status_page:
  exists: false
  probes:
  - url: https://status.ensighten.com/
    status: 000
    note: DNS does not resolve / no connection.
  - url: https://status.cheq.ai/
    status: 403
    note: Host exists but refuses the request; no public status page served.
  note: >-
    No public status page or uptime history was found for either the Ensighten
    product or its CHEQ parent. No StatusPage pointer is emitted.
sla:
  published: false
  note: No public SLA or uptime commitment was found.
support:
  help_center: https://help.ensighten.com/hc/en-us
  academy: https://academy.ensighten.com/hc/en-us
  note: >-
    Both are Zendesk properties and both return HTTP 403 to non-browser clients,
    so their article content is not machine-readable.
deprecated_operations:
  count: 0
  source: openapi/ensighten-manage-api-openapi.yml