name: Epiq API Plans and Pricing
description: Epiq does not publish self-serve API pricing publicly. All API access is enterprise-only and requires direct engagement with Epiq sales or the AACER team. Pricing is scoped per project, volume, and service line. Trial services receive best-efforts support with no SLA guarantees.
url: https://www.epiqglobal.com/en-us/contact-us
created: '2026-06-13'
modified: '2026-06-13'
plans:
  - name: Trial Services
    description: Limited access to Epiq services for evaluation purposes. Best-efforts support basis with no service credits or SLA guarantees. Available for prospective clients during sales engagement.
    type: Trial
    pricing:
      model: Contact Sales
    features:
      - Best-efforts uptime support
      - No service credits
      - Limited access to platform features
      - Sales-guided onboarding
    support:
      - type: Contact Form
        url: https://www.epiqglobal.com/en-us/contact-us

  - name: Paid Production Services
    description: Full access to Epiq API services in a production environment. Covered by Epiq's SLA with 99.5% monthly uptime commitment, 24/7 support for critical incidents, and service credits for SLA violations. Pricing customized by service line and volume.
    type: Enterprise
    pricing:
      model: Custom / Contact Sales
    features:
      - 99.5% monthly uptime SLA
      - 24/7 P1/P2 incident support
      - Service credits for SLA violations
      - AACER bankruptcy API access
      - eDiscovery platform integration
      - EpiqPay payment disbursement
      - EpiqFiling claims management
      - Access to Epiq Access client portal
      - Identity provider integration (OKTA, etc.)
      - Multi-factor authentication
      - Power BI reporting dashboards
    support:
      - type: P1 Critical (24/7)
        responseTime: 30 minutes
      - type: P2 High (24/7)
        responseTime: 2 hours
      - type: P3 Medium (Business Hours)
        responseTime: 4 hours
      - type: P4 Low (Business Hours)
        responseTime: 8 hours
      - type: Contact Form
        url: https://www.epiqglobal.com/en-us/contact-us
    serviceCredits:
      - uptime: 99.0-99.49%
        credit: 10%
      - uptime: 95.0-98.99%
        credit: 25%
      - uptime: below 95.0%
        credit: 100%

  - name: AACER Bankruptcy API
    description: Dedicated API access for real-time bankruptcy case data retrieval, portfolio monitoring, and loan notifications. Targeted at mortgage servicers, financial institutions, and legal technology firms needing automated bankruptcy data feeds.
    type: Enterprise Add-On
    pricing:
      model: Contact AACER Team
      contact: costheimer@epiqglobal.com
    features:
      - Real-time bankruptcy case coversheet retrieval
      - Portfolio monitoring with suspend/resume controls
      - Traditional loan notification management
      - System-to-system data transmission
      - Integration with major servicing applications
    support:
      - type: AACER Team
        email: costheimer@epiqglobal.com
        url: https://www.aacer.com