specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Epos Now
providerId: epos-now
created: '2026-07-11'
modified: '2026-07-11'
reconciled: false
tags:
- Point of Sale
- POS
- Retail
- Payments
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Epos Now spend. Epos Now is a commercial cloud POS subscription
  rather than a usage-metered API. The dominant cost lines are the per-till
  software subscription, one-time or financed till hardware, integrated card
  processing fees (a percentage of transactions), and optional premium support.
  The REST API itself carries no separate per-call charge - it is included with
  the subscription and enabled per API Device (each consuming a device license).
  Cost management therefore focuses on the number of tills/licenses, the payment
  processing rate applied to sales volume, contract length, and support tier
  rather than on API call metering.
notes: >-
  Per-unit rates vary by region, promotion, and contract and are not reconciled
  here; verify against a current Epos Now quote. The largest variable cost for
  most merchants is card processing fees scaling with transaction volume, not
  the fixed software subscription.
sources:
- https://www.eposnow.com/
- https://www.eposnow.com/us/store/software/apps/api/
- https://developer.eposnowhq.com/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Epos Now
serviceCategory: Point of Sale and Commerce
billingModel:
  pricingCategory: Subscription
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: Epos Now POS
  ServiceCategory: Point of Sale and Commerce
  ProviderName: Epos Now
  PublisherName: Epos Now
  InvoiceIssuerName: Epos Now
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Subscription
meters:
- name: till_subscription
  description: Per-till monthly software subscription; the primary recurring cost.
  unit: tills
  aggregation: sum
  dimensions:
  - account
  - location
- name: hardware
  description: One-time or financed till hardware (terminal, cash drawer, printer).
  unit: bundles
  aggregation: sum
  dimensions:
  - account
  - location
- name: card_processing
  description: Integrated payment processing fees charged as a percentage of transaction value.
  unit: transactions
  aggregation: sum
  dimensions:
  - account
  - location
  - device
- name: premium_support
  description: Optional 24/7 support add-on billed monthly per account.
  unit: months
  aggregation: sum
  dimensions:
  - account
principles:
- name: Visibility
  description: Track spend by till/location - subscription per till, hardware, and card-processing fees against sales volume.
- name: Allocation
  description: Map tills and API Devices to specific locations or business units so cost maps to internal cost centers.
- name: Optimization
  description: Right-size the number of tills and device licenses, negotiate card-processing rates against volume, and match the support tier to actual need; the API adds no incremental per-call cost.
- name: Accountability
  description: Review monthly subscription, support, and processing fees per location; reconcile against a current Epos Now quote since rates vary by region and promotion.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com