generated: '2026-07-31'
method: searched
source: >-
  https://www.exotec.com/llms.txt ; https://www.exotec.com/en-gb/first-gen-skypod-support/ ;
  https://www.exotec.com/warehouse-automation-support/ ;
  https://www.exotec.com/news/exotec-launches-next-generation-of-skypod-system-an-all-in-one-robot-based-as-rs-that-addresses-the-majority-of-processes-within-a-warehouse/
note: >-
  Exotec runs a PRODUCT lifecycle, not a public API lifecycle. There is no published
  API versioning policy, no deprecation policy, no Sunset/Deprecation header contract
  and no public status page — the Deepsky WES integration is versioned per customer
  deployment. What Exotec does publish is a hardware/software generation lifecycle
  (First Generation Skypod, still supported, alongside Next Gen Skypod) and a
  contractual availability commitment. Only those are recorded; no StatusPage or
  Deprecation pointer is wired in apis.yml because neither exists.
api_versioning:
  scheme: unpublished
  current: null
  docs: null
  note: >-
    The Deepsky/Astar WMS interface specification is delivered as customer-specific
    functional documentation under a commercial deployment; no public version scheme.
deprecation:
  policy_url: null
  sunset_header: unknown
  note: No published API deprecation policy or RFC 8594 Sunset/Deprecation header contract.
product_generations:
- name: Skypod (First Generation)
  status: supported
  support_url: https://www.exotec.com/en-gb/first-gen-skypod-support/
  note: >-
    Exotec maintains a dedicated First Generation support programme covering maintenance,
    robot rentals, software updates and system expansion. No end-of-support date is published.
- name: Next Gen Skypod
  status: current
  announced: '2024'
  source: https://www.exotec.com/news/exotec-launches-next-generation-of-skypod-system-an-all-in-one-robot-based-as-rs-that-addresses-the-majority-of-processes-within-a-warehouse/
sla:
  url: null
  availability_target: '98%'
  retrieval_target: under 2 minutes
  source: https://www.exotec.com/llms.txt
  note: >-
    Exotec's own llms.txt instructs AI consumers to treat "98% system availability,
    sub-2-minute retrieval" as CONTRACTUAL benchmarks rather than marketing claims.
    No public SLA document is served.
status_page: null
support:
  url: https://www.exotec.com/warehouse-automation-support/
  model: >-
    24/7/365 remote monitoring from global control centres in North America, Europe and
    APAC; Exotec states ~90% of issues are detected and resolved remotely without
    customer intervention.
deprecated_operations: []