generated: '2026-08-14'
method: searched
source: https://www.fastenhealth.com/
plan_count: 0
pricing_model: contact-sales
note: >-
  Fasten Health publishes NO pricing. The marketing site's own navigation links to /pricing, but
  that URL returns HTTP 404 and renders the site's "Page Not Found" view — a broken link, not a
  gated page. Every commercial path terminates in "Book a Demo" or "Enterprise Solutions — Custom,
  Tailored to your needs". No tier names, no unit price, no included quota, no overage rate and no
  machine-readable pricing or catalog endpoint exists anywhere on the site or in the API.
plans: []
commercial_signals:
  - signal: Free developer sandbox
    detail: >-
      The homepage advertises a "Free developer sandbox — test without commitment". Test-mode keys
      are self-service from the Developer Portal, so evaluation is free and ungated, but no free
      or paid TIER is named.
    source: https://www.fastenhealth.com/
  - signal: Upgraded plans exist
    detail: >-
      The support page states that SLAs and BAAs are "available for customers on upgraded plans",
      confirming a tiered commercial structure that is not published.
    source: https://docs.connect.fastenhealth.com/support
  - signal: TEFCA IAS carries additional fees
    detail: >-
      "There are additional fees involved with TEFCA IAS in `live` mode. Please contact
      support@fastenhealth.com or your Account Representative for more information." The amount is
      not stated.
    source: https://docs.connect.fastenhealth.com/identity-proofing/bring-your-own-identity
  - signal: Billing identifier
    detail: >-
      Support and FAQ pages ask for `organization_id`, "your customer identifier — this helps us
      debug billing, payment and webhook-related issues", confirming metered/invoiced accounts.
    source: https://docs.connect.fastenhealth.com/support
  - signal: Optional export formats are commercially gated
    detail: >-
      Export formats beyond the default JSONL "can be enabled by contacting Fasten support",
      indicating per-account feature enablement rather than a published plan matrix.
    source: https://docs.connect.fastenhealth.com/webhooks/events
contact:
  demo: https://www.fastenhealth.com/
  sales_email: support@fastenhealth.com
  account_rep_booking: https://calendly.com/jason-kulatunga/30min
  signup: https://portal.fastenhealth.com
evidence:
  - {url: 'https://www.fastenhealth.com/pricing', status: 404, note: 'Linked from site nav; renders "Page Not Found".'}
  - {url: 'https://www.fastenhealth.com/', status: 200, note: 'CTA is "Book a Demo" / "Enterprise Solutions"; no prices.'}
  - {url: 'https://docs.connect.fastenhealth.com/support', status: 200, note: 'References "upgraded plans" without naming them.'}