generated: '2026-09-09'
method: searched
source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
docs:
- https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits
- https://docs.fenergox.com/developer-hub/event-ingress/rate-limits
note: 'REPLACES a 2026-05-04 generated scaffold that invented free/professional/enterprise tiers with 10/100/1000
  requests-per-minute. Fenergo publishes its real limits in three places and none of them looks like that: a platform-wide
  tenant limit, per-domain limits, a separate point-based complexity budget for Event Ingress, and per-endpoint
  limits for Transaction Monitoring.'
headers:
  remaining: X-Rate-Limit-Remaining
  reset: X-Rate-Limit-Reset
  retry_after: Retry-After
  note: The CLM domain APIs return X-Rate-Limit-Remaining and X-Rate-Limit-Reset (an ISO-8601 UTC timestamp), documented
    as covering the 24-hour window only — "these headers don't include sub-windows (second, minute, or hour)". The
    Transaction Monitoring APIs instead return Retry-After in seconds. There is no X-Rate-Limit-Limit and no RateLimit-Policy
    header.
  observed_example: 'X-Rate-Limit-Remaining: 9992 / X-Rate-Limit-Reset: 2024-04-09T10:55:30.0705512Z'
exhaustion_status: 429
declared_429_in_specs: 18
window_start: The 24-hour domain clock starts on the first API call, not at midnight.
increase_process: Rate-limit increases are requested through the client Client Partner or Solution Architect; bulk
  activity is redirected to the Data Migration and Bulk Load APIs, which are not subject to these limits.
guidance:
- Watch for 429 and retry with exponential backoff plus jitter to avoid a thundering herd.
- Control traffic centrally with a client-side token bucket rather than per-request tuning.
- Cache the access token for its full 15-minute TTL — token requests share the 100/5min/IP identity limit.
limit_count: 25
limits:
- name: Tenant limit — Production
  scope: per-tenant
  window: second
  limit: 200
  burst: 50
  applies: all authenticated traffic at the Fenergo gateway, excluding Application Users
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Tenant limit — SDLC
  scope: per-tenant
  window: second
  limit: 50
  burst: 10
  applies: all authenticated traffic on SDLC tenants
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Domain API limit — Journey Command (Production)
  scope: per-tenant-per-domain
  window: minute
  limit: 100
  also:
    hour: 2500
    day: 15000
  applies: Journey Command (includes Application User traffic)
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Domain API limit — Journey Command (SDLC)
  scope: per-tenant-per-domain
  window: minute
  limit: 90
  also:
    hour: 1250
    day: 5000
  applies: Journey Command on SDLC tenants
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Domain API limit — Entity Data Command (Production)
  scope: per-tenant-per-domain
  window: minute
  limit: 200
  also:
    hour: 2500
    day: 15000
  applies: Entity Data Command (includes Application User traffic)
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Domain API limit — Entity Data Command (SDLC)
  scope: per-tenant-per-domain
  window: minute
  limit: 150
  also:
    hour: 2500
    day: 10000
  applies: Entity Data Command on SDLC tenants
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Domain API limit — Product Command (Production)
  scope: per-tenant-per-domain
  window: minute
  limit: 200
  also:
    hour: 2500
    day: 15000
  applies: Product Command (includes Application User traffic)
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Domain API limit — Product Command (SDLC)
  scope: per-tenant-per-domain
  window: minute
  limit: 150
  also:
    hour: 2500
    day: 10000
  applies: Product Command on SDLC tenants
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Domain API limit — Data Deletion (Production)
  scope: per-tenant-per-domain
  window: minute
  limit: 200
  also:
    hour: 2500
    day: 60000
  applies: Data Deletion (includes Application User traffic)
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Domain API limit — Data Deletion (SDLC)
  scope: per-tenant-per-domain
  window: minute
  limit: 150
  also:
    hour: 2500
    day: 10000
  applies: Data Deletion on SDLC tenants
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Comments (Production)
  scope: per-tenant-per-domain
  window: second
  limit: 200
  applies: Comments GraphQL API
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Comments (SDLC)
  scope: per-tenant-per-domain
  window: second
  limit: 50
  applies: Comments GraphQL API on SDLC tenants
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Identity token issuance
  scope: per-source-IP
  window: 5 minutes
  limit: 100
  applies: POST /connect/token on the Fenergo Identity service, including mTLS token requests
  note: Access tokens live 900 seconds and Fenergo instructs clients to cache and reuse them for the full TTL.
  source: https://docs.fenergox.com/developer-hub/api-and-system-security/api-rate-limits
- name: Event Ingress — V1 events
  scope: per-tenant
  window: second
  limit: 6
  also:
    minute: 75
    hour: 750
  applies: legacy business processes (CreateEntity, UpdateEntity, MigrateEntity, TransactionScreening, CreateAlert)
  source: https://docs.fenergox.com/developer-hub/event-ingress/rate-limits
- name: Event Ingress — DataImport API limit
  scope: per-tenant
  window: second
  limit: 6
  also:
    minute: 75
    hour: 750
  applies: DataImport business process, API-call dimension
  source: https://docs.fenergox.com/developer-hub/event-ingress/rate-limits
- name: Event Ingress — complexity budget
  scope: per-tenant
  window: minute
  limit: 3000
  also:
    hour: 30000
  unit: complexity points
  applies: point-based budget applied to both SDLC and Production tenants
  note: 'Points per event: TransactionScreening 1, CreateAlert 1, MigrateEntity 1, CreateEntity 20, UpdateEntity
    20, VerifiedImport 1 + 2 per entity, DataImport +8 per Journey created and +12 per blocking task completed.'
  source: https://docs.fenergox.com/developer-hub/event-ingress/rate-limits
- name: Transaction Monitoring — all Observability API endpoints (shared)
  scope: per-tenant-per-endpoint
  window: minute
  limit: 100
  applies: Observability API
  source: https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits
- name: Transaction Monitoring — GET /api/rules/schedule
  scope: per-tenant-per-endpoint
  window: minute
  limit: 120
  applies: Rule Schedule API
  source: https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits
- name: Transaction Monitoring — POST /event/transaction/v3
  scope: per-tenant-per-endpoint
  window: second
  limit: 500
  applies: Transaction API
  source: https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits
- name: Transaction Monitoring — POST /api/rules/rerun
  scope: per-tenant-per-endpoint
  window: minute
  limit: 1
  applies: Rule Rerun API
  source: https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits
- name: Transaction Monitoring — POST /api/transactions/batch/generate-upload-url
  scope: per-tenant-per-endpoint
  window: minute
  limit: 20
  applies: Transaction Batch API
  source: https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits
- name: Transaction Monitoring — GET /api/transactions/batch/status/{batch_id}
  scope: per-tenant-per-endpoint
  window: minute
  limit: 120
  applies: Transaction Batch API
  source: https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits
- name: Transaction Monitoring — GET /api/transactions/batch/validation-result/{batch_id}
  scope: per-tenant-per-endpoint
  window: minute
  limit: 120
  applies: Transaction Batch API
  source: https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits
- name: Transaction Monitoring — POST /api/rules/execute
  scope: per-tenant-per-endpoint
  window: minute
  limit: 30
  applies: Rule Execution API
  source: https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits
- name: Transaction Monitoring — GET /api/rules/status/{execution_id}
  scope: per-tenant-per-endpoint
  window: minute
  limit: 120
  applies: Rule Execution API
  source: https://docs.fenergox.com/api-docs/transaction-monitoring-apis/rate-limits