name: Fieldpoint FinOps Framework
description: >
  FinOps (FOCUS-aligned) cost management profile for Fieldpoint field service
  management platform subscriptions. This document provides guidance for
  tracking, allocating, and optimizing spend on Fieldpoint licenses and
  associated integration services within an enterprise technology portfolio.
specificationVersion: "1.0"
provider: Fieldpoint Service Applications, Inc.
website: https://fieldpoint.net
currency: USD

costModel:
  type: subscription
  billingCadence: monthly
  pricingModel: per-user-per-month
  enterprisePricing: contact-sales
  notes: >
    Fieldpoint pricing is not publicly listed. Costs are established during
    the sales process and vary by user count, plan tier, modules enabled,
    and deployment type (cloud vs. on-premise).

skus:
  - id: FP-PROFESSIONAL
    name: Fieldpoint Professional License
    unit: user/month
    listPrice: 75.00
    currency: USD
    description: Per-user monthly license for the Professional tier
    category: Software License
  - id: FP-ENTERPRISE
    name: Fieldpoint Enterprise License
    unit: user/month
    listPrice: null
    currency: USD
    description: >
      Per-user monthly license for Enterprise tier; includes API access and
      advanced analytics. List price requires direct sales engagement.
    category: Software License
  - id: FP-IMPLEMENTATION
    name: Fieldpoint Implementation Services
    unit: engagement
    listPrice: null
    currency: USD
    description: >
      One-time professional services fee for implementation, data migration,
      and configuration. Varies by scope and complexity.
    category: Professional Services
  - id: FP-TRAINING
    name: Fieldpoint Training Services
    unit: engagement
    listPrice: null
    currency: USD
    description: >
      Training fees for administrators and end users. Can be delivered
      on-site or remotely via Fieldpoint Academy.
    category: Professional Services

costAllocation:
  dimensions:
    - name: Department
      description: Allocate license costs by department (field ops, dispatch, billing, management)
    - name: Region
      description: Allocate costs by geographic service region or branch office
    - name: Project
      description: Track API and integration costs attributed to specific integration projects
    - name: UserRole
      description: >
        Segment costs by user role: dispatcher, technician, project manager,
        administrator. Technician mobile users may have different license tiers.

optimization:
  recommendations:
    - Audit active user licenses quarterly and remove inactive users promptly
    - Consolidate dispatcher and administrator roles to reduce seat count
    - Negotiate volume discounts during annual renewal for enterprise customers
    - Evaluate on-premise vs. cloud deployment TCO including infrastructure costs
    - Leverage pre-built connectors (QuickBooks, NetSuite) before investing in
      custom FPDTS API integrations to reduce development cost
    - Use Fieldpoint Academy self-service training to reduce paid training costs
  unitEconomics:
    metric: cost-per-work-order
    description: >
      Track the total monthly Fieldpoint license cost divided by total work
      orders closed per month to measure per-transaction software ROI.

anomalyDetection:
  signals:
    - Sudden increase in contracted user seats without corresponding headcount growth
    - Implementation services invoices exceeding budgeted scope
    - Overage charges on API call volume (if applicable per contract)

forecasting:
  inputs:
    - Planned technician headcount growth
    - New branch or region expansion plans
    - ERP or CRM migration projects requiring new integration development
    - Scheduled contract renewal dates and escalation clauses
  notes: >
    Fieldpoint does not operate a public usage-based pricing model; forecast
    costs are primarily driven by headcount and module additions rather than
    API consumption.