{
  "id": "abc123",
  "file_key": "example_value",
  "parent_id": "500123",
  "created_at": "2026-01-15T10:30:00Z",
  "resolved_at": "2026-01-15T10:30:00Z",
  "message": "example_value",
  "order_id": "500123",
  "reactions": []
}