specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Fleet Complete
providerId: fleetcomplete
created: '2026-07-03'
modified: '2026-07-03'
reconciled: false
tags:
- Fleet Management
- Telematics
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Fleet Complete spend. The dominant cost is the per-vehicle
  fleet management subscription (hardware plus software: GPS/telematics
  tracking, driver behavior, dispatch, geofencing, HOS/ELD compliance),
  quoted per fleet through direct sales rather than metered like typical
  developer-platform APIs. Standard access to the Unity GraphQL API and the
  legacy Integration WebAPI is bundled into that subscription at no separate
  charge. The only additional, separately billed line item identified is
  Professional Services work for custom integrations, fields, or endpoints
  beyond the standard surface.
notes: >-
  Per-vehicle subscription rates and Professional Services rates are not
  published; verify directly with Fleet Complete/Powerfleet sales. There is
  no per-API-call or per-token usage meter to reconcile, since API access
  itself is not billed separately from the fleet subscription.
sources:
- https://www.fleetcomplete.com/api/
- https://www.fleetcomplete.com/
- https://tlshosted.fleetcomplete.com/Integration/v8_5_0/Help
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Fleet Complete
serviceCategory: IoT / Fleet Management and Telematics
billingModel:
  pricingCategory: Flat-Rate / Contract
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: Fleet Complete Fleet Management Subscription
  ServiceCategory: IoT / Fleet Management and Telematics
  ProviderName: Fleet Complete
  PublisherName: Powerfleet
  InvoiceIssuerName: Fleet Complete
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Flat-Rate
meters:
- name: vehicles_under_management
  description: Number of vehicles/assets enrolled on a Fleet Complete subscription, the primary driver of the monthly invoice.
  unit: vehicles
  aggregation: count
  dimensions:
  - account
  - fleet
- name: hardware_units
  description: Telematics devices and optional dash cams provisioned per vehicle, typically a one-time or amortized hardware cost.
  unit: devices
  aggregation: count
  dimensions:
  - account
  - fleet
- name: professional_services_hours
  description: Billable hours for Professional Services custom API/integration work, outside the standard free Unity/Integration WebAPI surface.
  unit: hours
  aggregation: sum
  dimensions:
  - account
  - engagement
principles:
- name: Visibility
  description: Track vehicles under management and any Professional Services engagements against the fleet subscription invoice; the Unity/Integration WebAPI usage itself carries no separate charge to monitor.
- name: Allocation
  description: Map per-vehicle subscription costs to fleets/departments using Unity API groups (getGroups) so spend maps to internal cost centers.
- name: Optimization
  description: Right-size the vehicle count under active subscription, and scope Professional Services requests narrowly (custom fields vs. full custom endpoints) to control one-off integration costs.
- name: Accountability
  description: Assign an internal owner for the fleet subscription contract and for any Professional Services statements of work; review counts and engagements at renewal.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com