specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Flexpa
providerId: flexpa
created: '2026-06-21'
modified: '2026-06-21'
reconciled: true
tags:
- Healthcare
- FHIR
- Patient Access
- Claims Data
- Health Insurance
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Flexpa spend. Flexpa bills an annual platform license per tier
  (Builder, Growth, Omni, Infrastructure) that bundles eligible-user capacity, a
  pool of IAL2 identity verifications, and included FHIR data retrievals. Usage
  beyond the tier caps is billed as per-active-user overage, and optional
  features (SSO, MCP server, FHIR extraction) plus professional services are
  separate annual line items.
notes: >-
  License tiers, included pools, and overage rates are subject to change; verify
  against the Flexpa pricing page during reconciliation.
sources:
- https://www.flexpa.com/pricing
- https://www.flexpa.com/docs
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Flexpa
serviceCategory: Healthcare
billingModel:
  pricingCategory: Committed-Use
  billingFrequency: Annual
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: Flexpa Platform
  ServiceCategory: Healthcare
  ProviderName: Flexpa
  PublisherName: Flexpa
  InvoiceIssuerName: Flexpa
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Committed-Use
meters:
- name: platform_license
  description: Annual platform license fee for the selected tier.
  unit: license
  aggregation: max
  dimensions:
  - account
  - tier
- name: eligible_users
  description: Eligible users connected to the platform, bounded by tier cap.
  unit: users
  aggregation: max
  dimensions:
  - account
  - tier
- name: active_user_overage
  description: Active users beyond the tier cap, billed at $3-$5 per active user.
  unit: users
  aggregation: sum
  dimensions:
  - account
  - tier
- name: ial2_verifications
  description: IAL2 identity verifications consumed against the included pool.
  unit: verifications
  aggregation: sum
  dimensions:
  - account
- name: data_retrievals
  description: FHIR data retrievals consumed against the included pool (unlimited on Omni and Infrastructure).
  unit: retrievals
  aggregation: sum
  dimensions:
  - account
- name: feature_addons
  description: Optional annual feature add-ons (SSO, MCP server, FHIR extraction).
  unit: features
  aggregation: sum
  dimensions:
  - account
  - feature
principles:
- name: Visibility
  description: Track active users, IAL2 verifications, and data retrievals against tier caps to anticipate overage.
- name: Allocation
  description: Attribute platform license and per-user overage to the product lines and teams driving patient connections.
- name: Optimization
  description: Right-size the license tier to expected user volume; move to Omni/Infrastructure when unlimited retrievals beat overage; only buy needed feature add-ons.
- name: Accountability
  description: Assign an owner for the annual contract and review user/verification/retrieval burn against caps each period.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com