generated: '2026-08-16'
method: probed
source: https://hq.flossy.com/fiona-widget.js
description: >-
  Flossy ships one publicly reachable, embeddable client-side component: the Fiona
  web-chat widget. A practice drops a single <script> tag on its own website and the
  widget mounts a floating button plus an iframe that loads the Fiona web-chat surface
  hosted at hq.flossy.com/web-chat-embed. Flossy publishes no developer documentation
  for it — the loader script, its configuration attributes and the embed URL below were
  read directly from the first-party script Flossy serves publicly (HTTP 200,
  7,411 bytes, fetched 2026-08-16). There are no server-side SDK client libraries
  (see: no packages/ artifact — no first-party package exists on npm, PyPI, RubyGems,
  crates.io, Packagist, NuGet, Maven Central or pkg.go.dev).
families:
  web_chat:
    description: >-
      Embeddable Fiona web-chat widget for a practice's own marketing site. Converts
      website visitors into booked appointments in-page; Flossy's Fiona product page
      describes it as "Website visitors become booked appointments through our widget".
    components:
    - name: Fiona Web Chat Widget
      id: fiona-widget
      loader: https://hq.flossy.com/fiona-widget.js
      distribution: cdn
      versioned: false
      embed: https://hq.flossy.com/web-chat-embed?institutionId=<institutionId>
      mount: >-
        Injects #fiona-widget-container with a #fiona-widget-button launcher and a
        #fiona-widget-window iframe. Guards against double-mount (idempotent) and
        refuses to render inside the /web-chat-embed page itself.
      configuration:
      - {attribute: data-institution-id, description: Flossy institution (practice group) identifier the chat session is bound to. Required.}
      - {attribute: data-location-id, description: Specific practice location the session is scoped to.}
      - {attribute: data-auto-expand, description: Auto-open the chat window on load.}
      - {attribute: data-auto-expand-web, description: Auto-open on desktop web only.}
      - {attribute: data-auto-expand-mobile, description: Auto-open on mobile only.}
      - {attribute: data-dynamic-input, description: Toggles the dynamic input affordance in the chat window.}
notes:
- >-
  Distribution is UNPINNED. The loader is served from a bare, unversioned path on
  hq.flossy.com with no registry entry and no version query string, so an embedding
  practice cannot tell which build it is running and cannot pin one. There is no
  metadata endpoint to query for a version.
- >-
  Flossy also operates a FlossyHQ operator console SPA at hq.flossy.com (Vite build,
  Firebase Auth) and product surfaces at betsy.flossy.com and reid.flossy.com. Those
  are end-user applications, not embeddable components, and are not catalogued here.
x-evidence:
- {url: 'https://hq.flossy.com/fiona-widget.js', http_status: 200, content_type: application/javascript, bytes: 7411, fetched: '2026-08-16'}
- {url: 'https://hq.flossy.com/web-chat-embed', http_status: 200, content_type: text/html, fetched: '2026-08-16'}
- {url: 'https://www.flossy.com/products/fiona', http_status: 200, fetched: '2026-08-16'}