specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Flutterwave
providerId: flutterwave
created: '2026-05-24'
modified: '2026-05-24'
reconciled: true
tags:
  - FinOps
  - Cost Management
  - FOCUS
  - Payments
  - Fintech
description: |
  FOCUS-aligned FinOps definition for the Flutterwave for Business platform. Flutterwave is metered on a
  per-transaction basis, with separate rate cards per payment rail (cards local/international, mobile money,
  bank transfer, USSD), per payout rail (bank account, mobile money, wallet-to-wallet), per refund, and per
  chargeback. Fees are deducted at settlement; the merchant's net settlement = gross charges − fees − refunds −
  chargebacks.
sources:
  - https://flutterwave.com/us/pricing
  - https://developer.flutterwave.com/reference/fees_get.md
  - https://developer.flutterwave.com/reference/settlement_list.md
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Flutterwave
serviceCategory: Payments and Fintech Infrastructure
billingModel:
  pricingCategory: Usage-Based
  billingFrequency: Per-Transaction (deducted at settlement)
  billingCurrency: Multi-Currency (NGN, USD, EUR, GBP, KES, GHS, ZAR, UGX, TZS, RWF, XAF, XOF, MWK, MUR)
  chargeCategories:
    - Usage
    - Adjustment
    - Credit
    - Tax
  primaryUnit: transaction
  secondaryUnits:
    - percent_of_amount
    - flat_fee
focusColumns:
  ServiceName: Flutterwave for Business
  ServiceCategory: Payments and Fintech Infrastructure
  ProviderName: Flutterwave
  PublisherName: Flutterwave
  InvoiceIssuerName: Flutterwave
  PricingCategory: Usage-Based
  PricingUnit: transaction
  BillingCurrency: Multi-Currency
meters:
  - name: charge_fee
    unit: percent_of_amount
    aggregation: sum
    dimensions:
      - payment_method
      - currency
      - country
      - card_origin   # local vs international
  - name: payout_fee
    unit: flat_fee
    aggregation: sum
    dimensions:
      - rail
      - currency
      - destination_country
  - name: refund_fee
    unit: flat_fee
    aggregation: sum
    dimensions: []
  - name: chargeback_fee
    unit: flat_fee
    aggregation: sum
    dimensions:
      - currency
      - outcome
  - name: stamp_duty
    unit: flat_fee
    aggregation: sum
    dimensions:
      - country
  - name: vat
    unit: percent_of_fee
    aggregation: sum
    dimensions:
      - country
reportingEndpoints:
  - https://developer.flutterwave.com/reference/settlement_list.md
  - https://developer.flutterwave.com/reference/fees_get.md
  - https://developer.flutterwave.com/reference/fetch_wallet_balances.md
  - https://developer.flutterwave.com/reference/get_wallet_statement.md
optimizations:
  - Route low-value NGN card payments below the NGN 2,500 threshold to local card pricing rather than international.
  - Use Pay With Bank Transfer (flat NGN 50) rather than card for >NGN 50,000 transactions to cap fees.
  - Batch payouts via the Bulk Transfer endpoint to reduce per-transaction administrative overhead.
  - Contest chargebacks with evidence to recover the flat chargeback fee.
  - Reconcile daily via the Settlements API rather than per-transaction to keep API call cost down.