name: FormAssembly FinOps Framework
description: Financial operations guidance for FormAssembly API usage aligned with FOCUS (FinOps Open Cost and Usage Specification) 1.0. FormAssembly pricing is subscription-based with four Atlas plan tiers. All plans include unlimited forms and responses on current Atlas plans. Enterprise and Gov Cloud are custom-quoted. Key cost drivers include plan tier selection, number of users, add-on integrations (Salesforce, etc.), and custom domain requirements.
specificationVersion: '1.0'

cost_model:
  type: subscription
  billing_period: annual
  pricing_model: tiered
  currency: USD
  negotiable: true
  note: Enterprise pricing is custom-quoted and negotiable, particularly for high-volume and large organizations.

tiers:
  - name: Atlas Explorer
    type: base
    pricing_type: fixed
    billing_period: annual
    estimated_range:
      low: 0
      high: 0
      note: Entry-level pricing; contact FormAssembly for current rates. Free or low-cost tier for individuals.
    included_units:
      - name: Forms
        quantity: unlimited
      - name: Responses
        quantity: unlimited
      - name: Users
        quantity: 1
      - name: Active Workflows
        quantity: 3

  - name: Atlas Team
    type: base
    pricing_type: fixed
    billing_period: annual
    estimated_range:
      low: 2400
      high: 9600
      note: SMB organizations reported spending above $7,931 annually. Contact FormAssembly for current rates.
    included_units:
      - name: Forms
        quantity: unlimited
      - name: Responses
        quantity: unlimited
      - name: Users
        quantity: 8
      - name: Active Workflows
        quantity: unlimited

  - name: Atlas Enterprise
    type: base
    pricing_type: custom
    billing_period: annual
    estimated_range:
      low: 9600
      high: 18000
      note: Typically $800-$1,500+/month. Enterprise organizations average $34,728 annually.
    included_units:
      - name: Forms
        quantity: unlimited
      - name: Responses
        quantity: unlimited
      - name: Users
        quantity: 15
      - name: Active Workflows
        quantity: unlimited
      - name: HIPAA BAA
        quantity: 1

  - name: Gov Cloud
    type: base
    pricing_type: custom
    billing_period: annual
    estimated_range:
      low: 34728
      high: 100000
      note: Custom pricing for government agencies. FedRAMP High authorization included.
    included_units:
      - name: Forms
        quantity: unlimited
      - name: Responses
        quantity: unlimited
      - name: Users
        quantity: 15
      - name: Active Workflows
        quantity: unlimited
      - name: FedRAMP Authorization
        quantity: 1

add_ons:
  - name: Custom Domain
    description: Available as an add-on for Explorer plan; included in Team, Enterprise, and Gov Cloud.
    pricing_type: variable
    note: Contact FormAssembly for add-on pricing.

  - name: Salesforce Integration
    description: Salesforce connector available as add-on for lower tiers; included in higher tiers. Key integration for enterprise data collection workflows.
    pricing_type: variable
    note: May be included in Team and above or available as separate add-on.

  - name: Additional Users
    description: Standard and limited user seats beyond base plan allocation.
    pricing_type: variable
    note: Contact FormAssembly for per-seat pricing.

cost_optimization:
  - recommendation: Right-size user seats
    description: FormAssembly distinguishes standard and limited user types. Limited users have restricted permissions and may cost less. Audit active users and assign limited roles where full access is not needed.

  - recommendation: Monitor workflow usage on Explorer
    description: The Explorer plan caps active workflows at 3. Exceeding this requires upgrading to Team. Evaluate whether workflow needs justify the tier jump before upgrading.

  - recommendation: Negotiate enterprise contracts
    description: FormAssembly enterprise pricing is negotiable. Organizations spending above $7,931 (SMB) or $34,728 (Enterprise) annually have meaningful leverage to negotiate discounts, particularly for multi-year commitments.

  - recommendation: Evaluate Salesforce integration tier
    description: Salesforce integration is a key cost driver. Confirm whether your required integration depth is included in your plan or requires an add-on to avoid unexpected costs.

  - recommendation: Plan for historical overage structure
    description: Legacy FormAssembly plans charged $0.10-$0.50 per submission over limits. Current Atlas plans are unlimited, but verify your contract terms to confirm no submission-based overage fees apply.

references:
  - url: https://www.formassembly.com/pricing/
    description: Official FormAssembly pricing page
  - url: https://www.vendr.com/marketplace/formassembly
    description: Vendr marketplace pricing benchmarks for FormAssembly
  - url: https://www.g2.com/products/formassembly/pricing
    description: G2 FormAssembly pricing overview