# Support

> Help center for Freetrade

## English

### About us

- [What is Freetrade?](http://help.freetrade.io/en/articles/1771937-what-is-freetrade.md)
- [Can I use my account on both iOS and Android?](http://help.freetrade.io/en/articles/1819912-can-i-use-my-account-on-both-ios-and-android.md)
- [How can you offer free trading?](http://help.freetrade.io/en/articles/1772007-how-can-you-offer-free-trading.md)
- [Do I own my shares?](http://help.freetrade.io/en/articles/6416948-do-i-own-my-shares.md)
- [What's your pricing on Freetrade?](http://help.freetrade.io/en/articles/1820181-what-s-your-pricing-on-freetrade.md)

### Getting Started

- [Is Freetrade available to US citizens?](http://help.freetrade.io/en/articles/2750455-is-freetrade-available-to-us-citizens.md)
- [National identification information for non-UK nationals](http://help.freetrade.io/en/articles/2001969-national-identification-information-for-non-uk-nationals.md)
- [I’m not receiving the magic link](http://help.freetrade.io/en/articles/5703355-i-m-not-receiving-the-magic-link.md)
- [Do I need to live in the UK to use the app?](http://help.freetrade.io/en/articles/2750450-do-i-need-to-live-in-the-uk-to-use-the-app.md)
- [How old do you have to be to have a Freetrade account?](http://help.freetrade.io/en/articles/2462551-how-old-do-you-have-to-be-to-have-a-freetrade-account.md)
- [How do I log into my account?](http://help.freetrade.io/en/articles/6416903-how-do-i-log-into-my-account.md)
- [How do I get in touch with the Freetrade team?](http://help.freetrade.io/en/articles/6416927-how-do-i-get-in-touch-with-the-freetrade-team.md)
- [Is there a browser version?](http://help.freetrade.io/en/articles/1771898-is-there-a-browser-version.md)
- [I want to chat to the Freetrade team](http://help.freetrade.io/en/articles/3769877-i-want-to-chat-to-the-freetrade-team.md)
- [How much money do I need to start investing?](http://help.freetrade.io/en/articles/3769838-how-much-money-do-i-need-to-start-investing.md)
- [What do I need to setup a Freetrade account?](http://help.freetrade.io/en/articles/1998247-what-do-i-need-to-setup-a-freetrade-account.md): Verification, setup account
- [What to do if your identity check fails](http://help.freetrade.io/en/articles/3106964-what-to-do-if-your-identity-check-fails.md)
- [I can't find my address listed in the app](http://help.freetrade.io/en/articles/2750471-i-can-t-find-my-address-listed-in-the-app.md)
- [Which documents do you accept to verify my selfie?](http://help.freetrade.io/en/articles/5813187-which-documents-do-you-accept-to-verify-my-selfie.md)
- [Why can’t you recognise my selfie?](http://help.freetrade.io/en/articles/5813191-why-can-t-you-recognise-my-selfie.md)
- [My selfie verification check failed, now what?](http://help.freetrade.io/en/articles/1690078-my-selfie-verification-check-failed-now-what.md): If your automatic identity check fails, we will email you to ask for a few documents
- [Which countries is Freetrade available in?](http://help.freetrade.io/en/articles/1794457-which-countries-is-freetrade-available-in.md)
- [Is Freetrade available to Channel Islands and Isle of Man residents?](http://help.freetrade.io/en/articles/2750462-is-freetrade-available-to-channel-islands-and-isle-of-man-residents.md)
- [Is my device compatible?](http://help.freetrade.io/en/articles/1794433-is-my-device-compatible.md)

### Our Plans

- [Can I pay for my plan subscription with a credit card?](http://help.freetrade.io/en/articles/6416840-can-i-pay-for-my-plan-subscription-with-a-credit-card.md)
- [How soon after upgrading do I have to start paying for the Standard or Plus plan?](http://help.freetrade.io/en/articles/6416838-how-soon-after-upgrading-do-i-have-to-start-paying-for-the-standard-or-plus-plan.md)
- [Can I opt-out of receiving interest?](http://help.freetrade.io/en/articles/7924204-can-i-opt-out-of-receiving-interest.md)
- [What are the costs of each plan?](http://help.freetrade.io/en/articles/6416800-what-are-the-costs-of-each-plan.md)
- [What’s included in the Basic plan?](http://help.freetrade.io/en/articles/6416827-what-s-included-in-the-basic-plan.md)
- [What happens when I upgrade from the Basic plan to either the Standard or Plus plan?](http://help.freetrade.io/en/articles/6416835-what-happens-when-i-upgrade-from-the-basic-plan-to-either-the-standard-or-plus-plan.md)
- [I'm a Basic plan customer. How can I upgrade to the Standard or Plus plan?](http://help.freetrade.io/en/articles/6417693-i-m-a-basic-plan-customer-how-can-i-upgrade-to-the-standard-or-plus-plan.md)
- [How do I upgrade to the Standard plan?](http://help.freetrade.io/en/articles/6416796-how-do-i-upgrade-to-the-standard-plan.md)
- [When do I have to start paying for the Standard plan?](http://help.freetrade.io/en/articles/6416855-when-do-i-have-to-start-paying-for-the-standard-plan.md)
- [How is cash interest calculated for Standard plan members?](http://help.freetrade.io/en/articles/6416853-how-is-cash-interest-calculated-for-standard-plan-members.md)
- [When and where will my Standard plan cash interest be applied?](http://help.freetrade.io/en/articles/6416847-when-and-where-will-my-standard-plan-cash-interest-be-applied.md)
- [When is my Standard plan subscription billed?](http://help.freetrade.io/en/articles/6416845-when-is-my-standard-plan-subscription-billed.md)
- [What happens when I upgrade from the Standard plan to the Plus plan?](http://help.freetrade.io/en/articles/6416836-what-happens-when-i-upgrade-from-the-standard-plan-to-the-plus-plan.md)
- [What happens if I sign up to the Standard plan part way through the month?](http://help.freetrade.io/en/articles/6416833-what-happens-if-i-sign-up-to-the-standard-plan-part-way-through-the-month.md)
- [How do I downgrade or cancel my Standard plan subscription?](http://help.freetrade.io/en/articles/6801729-how-do-i-downgrade-or-cancel-my-standard-plan-subscription.md)
- [What’s included in the Standard plan?](http://help.freetrade.io/en/articles/6416829-what-s-included-in-the-standard-plan.md)
- [What’s included in the Plus plan?](http://help.freetrade.io/en/articles/6416831-what-s-included-in-the-plus-plan.md)
- [How much does the Plus plan cost?](http://help.freetrade.io/en/articles/4512035-how-much-does-the-plus-plan-cost.md)
- [When do I have to start paying for the Plus plan?](http://help.freetrade.io/en/articles/6416857-when-do-i-have-to-start-paying-for-the-plus-plan.md)
- [Can I pay my Plus plan subscription fee with a credit card?](http://help.freetrade.io/en/articles/5485331-can-i-pay-my-plus-plan-subscription-fee-with-a-credit-card.md)
- [How do I upgrade to the Plus plan?](http://help.freetrade.io/en/articles/4511977-how-do-i-upgrade-to-the-plus-plan.md)
- [When is my Plus plan subscription billed?](http://help.freetrade.io/en/articles/4511980-when-is-my-plus-plan-subscription-billed.md)
- [What’s included in priority customer service?](http://help.freetrade.io/en/articles/4512040-what-s-included-in-priority-customer-service.md)
- [What happens when I upgrade to the Plus plan from the Standard plan?](http://help.freetrade.io/en/articles/4511986-what-happens-when-i-upgrade-to-the-plus-plan-from-the-standard-plan.md)
- [Where will my Plus plan cash interest be applied?](http://help.freetrade.io/en/articles/4679067-where-will-my-plus-plan-cash-interest-be-applied.md)
- [When will my Plus plan cash interest be paid?](http://help.freetrade.io/en/articles/4679069-when-will-my-plus-plan-cash-interest-be-paid.md)
- [How is cash interest calculated for Plus plan members?](http://help.freetrade.io/en/articles/4679058-how-is-cash-interest-calculated-for-plus-plan-members.md)
- [How do I downgrade or cancel my Plus plan subscription?](http://help.freetrade.io/en/articles/4512046-how-do-i-downgrade-or-cancel-my-plus-plan-subscription.md)
- [What happens if I sign up to the Plus plan part way through the month?](http://help.freetrade.io/en/articles/6416834-what-happens-if-i-sign-up-to-the-plus-plan-part-way-through-the-month.md)

### Your Accounts

- [What types of account do you offer?](http://help.freetrade.io/en/articles/1771978-what-types-of-account-do-you-offer.md)
- [What's the difference between a General Investment Account and an ISA?](http://help.freetrade.io/en/articles/2750563-what-s-the-difference-between-a-general-investment-account-and-an-isa.md)
- [Will you offer margin accounts?](http://help.freetrade.io/en/articles/2340128-will-you-offer-margin-accounts.md)
- [How can I complain?](http://help.freetrade.io/en/articles/2269266-how-can-i-complain.md)
- [Will the General Investment Account become chargeable in future?](http://help.freetrade.io/en/articles/3543441-will-the-general-investment-account-become-chargeable-in-future.md)
- [How do I move my GIA?](http://help.freetrade.io/en/articles/6872885-how-do-i-move-my-gia.md)
- [What is the General Investment Account?](http://help.freetrade.io/en/articles/6416946-what-is-the-general-investment-account.md)
- [Can I pay for my Standard plan subscription fee with a credit card?](http://help.freetrade.io/en/articles/5485329-can-i-pay-for-my-standard-plan-subscription-fee-with-a-credit-card.md)
- [How do I move my ISA?](http://help.freetrade.io/en/articles/6872884-how-do-i-move-my-isa.md)
- [What happens if my payment fails?](http://help.freetrade.io/en/articles/3540708-what-happens-if-my-payment-fails.md)
- [If I close my Freetrade ISA, can I invest in another stocks and shares ISA this tax year?](http://help.freetrade.io/en/articles/3540790-if-i-close-my-freetrade-isa-can-i-invest-in-another-stocks-and-shares-isa-this-tax-year.md)
- [How do I transfer my ISA to Freetrade?](http://help.freetrade.io/en/articles/3008369-how-do-i-transfer-my-isa-to-freetrade.md)
- [Can I transfer shares between my General Investment Account, ISA, or SIPP?](http://help.freetrade.io/en/articles/3008348-can-i-transfer-shares-between-my-general-investment-account-isa-or-sipp.md)
- [Why did you debit a small amount of money from my bank account?](http://help.freetrade.io/en/articles/3543435-why-did-you-debit-a-small-amount-of-money-from-my-bank-account.md)
- [If I close my ISA now can I reopen one in the future?](http://help.freetrade.io/en/articles/3543442-if-i-close-my-isa-now-can-i-reopen-one-in-the-future.md)
- [Can I pay the Standard / Plus subscription fee from my account balances?](http://help.freetrade.io/en/articles/3540642-can-i-pay-the-standard-plus-subscription-fee-from-my-account-balances.md)
- [How do I pay for my Standard / Plus subscription or update my payment details?](http://help.freetrade.io/en/articles/3540450-how-do-i-pay-for-my-standard-plus-subscription-or-update-my-payment-details.md)
- [How can I change my card details to pay my Standard / Plus subscription fee?](http://help.freetrade.io/en/articles/3540757-how-can-i-change-my-card-details-to-pay-my-standard-plus-subscription-fee.md)
- [My account has been frozen - what do I do?](http://help.freetrade.io/en/articles/3540745-my-account-has-been-frozen-what-do-i-do.md)
- [How can I close my ISA?](http://help.freetrade.io/en/articles/3540776-how-can-i-close-my-isa.md)
- [Can I open an ISA?](http://help.freetrade.io/en/articles/2750559-can-i-open-an-isa.md)
- [What is a stocks and shares ISA?](http://help.freetrade.io/en/articles/6416947-what-is-a-stocks-and-shares-isa.md)
- [How do I open an ISA?](http://help.freetrade.io/en/articles/6416888-how-do-i-open-an-isa.md)
- [What is a flexible ISA?](http://help.freetrade.io/en/articles/9577010-what-is-a-flexible-isa.md)
- [How is a flexible ISA different from a non-flexible one?](http://help.freetrade.io/en/articles/9577012-how-is-a-flexible-isa-different-from-a-non-flexible-one.md)
- [What is the “flexible withdrawal” amount in my ISA?](http://help.freetrade.io/en/articles/9577016-what-is-the-flexible-withdrawal-amount-in-my-isa.md)
- [Fractional Shares in ISAs](http://help.freetrade.io/en/articles/9929850-fractional-shares-in-isas.md)
- [What is a SIPP?](http://help.freetrade.io/en/articles/5391555-what-is-a-sipp.md)
- [What can I invest in with my SIPP?](http://help.freetrade.io/en/articles/5391559-what-can-i-invest-in-with-my-sipp.md)
- [How much tax relief will I receive?](http://help.freetrade.io/en/articles/5391564-how-much-tax-relief-will-i-receive.md)
- [What is ‘carry forward’?](http://help.freetrade.io/en/articles/6416968-what-is-carry-forward.md)
- [Why do I get a 25% top-up when the basic tax rate is 20%?](http://help.freetrade.io/en/articles/6416964-why-do-i-get-a-25-top-up-when-the-basic-tax-rate-is-20.md)
- [Who can contribute to my SIPP?](http://help.freetrade.io/en/articles/6416963-who-can-contribute-to-my-sipp.md)
- [How do I add beneficaries?](http://help.freetrade.io/en/articles/5391588-how-do-i-add-beneficaries.md)
- [How many SIPPs can I open?](http://help.freetrade.io/en/articles/6416962-how-many-sipps-can-i-open.md)
- [How do I update my retirement age?](http://help.freetrade.io/en/articles/5391586-how-do-i-update-my-retirement-age.md)
- [Can I withdraw money from my SIPP?](http://help.freetrade.io/en/articles/5391582-can-i-withdraw-money-from-my-sipp.md)
- [Who can open a SIPP?](http://help.freetrade.io/en/articles/5391569-who-can-open-a-sipp.md)
- [Can my employer contribute to my Freetrade SIPP?](http://help.freetrade.io/en/articles/5391565-can-my-employer-contribute-to-my-freetrade-sipp.md)
- [How do I close my SIPP?](http://help.freetrade.io/en/articles/5303949-how-do-i-close-my-sipp.md)
- [What is the SIPP default investment option?](http://help.freetrade.io/en/articles/8659080-what-is-the-sipp-default-investment-option.md)
- [How do I transfer my pension to a Freetrade SIPP?](http://help.freetrade.io/en/articles/5391603-how-do-i-transfer-my-pension-to-a-freetrade-sipp.md)
- [What types of pension transfers do you support?](http://help.freetrade.io/en/articles/5391632-what-types-of-pension-transfers-do-you-support.md)
- [Can I transfer shares from my pension into a Freetrade SIPP?](http://help.freetrade.io/en/articles/5391631-can-i-transfer-shares-from-my-pension-into-a-freetrade-sipp.md)
- [I have investments not listed in the Freetrade app, how can I transfer my pension?](http://help.freetrade.io/en/articles/5391639-i-have-investments-not-listed-in-the-freetrade-app-how-can-i-transfer-my-pension.md)
- [I’m making a cash transfer. Can I choose which investments my provider sells?](http://help.freetrade.io/en/articles/5391645-i-m-making-a-cash-transfer-can-i-choose-which-investments-my-provider-sells.md)
- [What's the difference between a cash and an in-specie pension transfer?](http://help.freetrade.io/en/articles/5391634-what-s-the-difference-between-a-cash-and-an-in-specie-pension-transfer.md)
- [Do pension transfers count towards my pension contributions?](http://help.freetrade.io/en/articles/5391625-do-pension-transfers-count-towards-my-pension-contributions.md)
- [How do I move my SIPP?](http://help.freetrade.io/en/articles/6416972-how-do-i-move-my-sipp.md)
- [How long do pension transfers take?](http://help.freetrade.io/en/articles/5391619-how-long-do-pension-transfers-take.md)
- [What details are required to transfer a pension?](http://help.freetrade.io/en/articles/5391606-what-details-are-required-to-transfer-a-pension.md)

### Your Money

- [Linking my bank account](http://help.freetrade.io/en/articles/2376880-linking-my-bank-account.md)
- [How long do withdrawals take?](http://help.freetrade.io/en/articles/6416949-how-long-do-withdrawals-take.md)
- [Who is TrueLayer?](http://help.freetrade.io/en/articles/4377335-who-is-truelayer.md)
- [Why can't I withdraw?](http://help.freetrade.io/en/articles/5703630-why-can-t-i-withdraw.md)
- [Is my money safe?](http://help.freetrade.io/en/articles/2750663-is-my-money-safe.md)
- [How do same day withdrawals work?](http://help.freetrade.io/en/articles/10264987-how-do-same-day-withdrawals-work.md)
- [Can I buy shares with unsettled cash?](http://help.freetrade.io/en/articles/9335634-can-i-buy-shares-with-unsettled-cash.md)
- [How is interest on uninvested cash changing from 1 January 2026?](http://help.freetrade.io/en/articles/12867913-how-is-interest-on-uninvested-cash-changing-from-1-january-2026.md)
- [What happens if I send money from an account other than my linked bank account?](http://help.freetrade.io/en/articles/5704668-what-happens-if-i-send-money-from-an-account-other-than-my-linked-bank-account.md)
- [Which banks do you accept top ups from?](http://help.freetrade.io/en/articles/5704663-which-banks-do-you-accept-top-ups-from.md)
- [Can I send money from an account in a different name?](http://help.freetrade.io/en/articles/5704658-can-i-send-money-from-an-account-in-a-different-name.md)
- [Can I send money from a business account?](http://help.freetrade.io/en/articles/5704656-can-i-send-money-from-a-business-account.md)
- [Can I send money from a joint bank account?](http://help.freetrade.io/en/articles/5704655-can-i-send-money-from-a-joint-bank-account.md)
- [My instant bank transfer has not arrived. What do I do?](http://help.freetrade.io/en/articles/5099341-my-instant-bank-transfer-has-not-arrived-what-do-i-do.md)
- [Where’s my money?](http://help.freetrade.io/en/articles/4069231-where-s-my-money.md): A helpful guide outlining why your deposit may not have reached your Freetrade account yet.
- [Depositing with Google Pay & Apple Pay](http://help.freetrade.io/en/articles/2942418-depositing-with-google-pay-apple-pay.md)
- [How long will it take for my money to reach my Freetrade account?](http://help.freetrade.io/en/articles/2750685-how-long-will-it-take-for-my-money-to-reach-my-freetrade-account.md)
- [I’ve sent a deposit and the Freetrade app didn’t reopen?](http://help.freetrade.io/en/articles/4366840-i-ve-sent-a-deposit-and-the-freetrade-app-didn-t-reopen.md)
- [Can I cancel my deposit sent through Open Banking?](http://help.freetrade.io/en/articles/4366868-can-i-cancel-my-deposit-sent-through-open-banking.md)
- [Why can’t I see my bank on the 'Select Bank' list?](http://help.freetrade.io/en/articles/4366821-why-can-t-i-see-my-bank-on-the-select-bank-list.md)
- [How do I transfer cash between my GIA/ISA/SIPP?](http://help.freetrade.io/en/articles/11011800-how-do-i-transfer-cash-between-my-gia-isa-sipp.md)
- [When transferring cash, why is my available cash value lower than I expect?](http://help.freetrade.io/en/articles/11011812-when-transferring-cash-why-is-my-available-cash-value-lower-than-i-expect.md)
- [How long should I expect for my transfer to complete?](http://help.freetrade.io/en/articles/11011817-how-long-should-i-expect-for-my-transfer-to-complete.md)
- [Why can't I move cash from my SIPP?](http://help.freetrade.io/en/articles/11011820-why-can-t-i-move-cash-from-my-sipp.md)
- [How do I withdraw?](http://help.freetrade.io/en/articles/6416898-how-do-i-withdraw.md)
- [My Direct Debit was taken, why can't I invest it yet?](http://help.freetrade.io/en/articles/8040015-my-direct-debit-was-taken-why-can-t-i-invest-it-yet.md)
- [How do I set up a Direct Debit?](http://help.freetrade.io/en/articles/8040017-how-do-i-set-up-a-direct-debit.md)
- [My Direct Debit hasn’t arrived](http://help.freetrade.io/en/articles/8040018-my-direct-debit-hasn-t-arrived.md)
- [When will my Direct Debit arrive?](http://help.freetrade.io/en/articles/8040019-when-will-my-direct-debit-arrive.md)
- [How can I cancel my Direct Debit?](http://help.freetrade.io/en/articles/8040020-how-can-i-cancel-my-direct-debit.md)
- [How can I edit/manage my Direct Debit?](http://help.freetrade.io/en/articles/8040022-how-can-i-edit-manage-my-direct-debit.md)
- [How can I pause my direct debit?](http://help.freetrade.io/en/articles/8040024-how-can-i-pause-my-direct-debit.md)
- [How do I resume my Direct Debit?](http://help.freetrade.io/en/articles/8040025-how-do-i-resume-my-direct-debit.md)
- [How many Direct Debits can I create?](http://help.freetrade.io/en/articles/8040026-how-many-direct-debits-can-i-create.md)
- [I’m changing bank, can I keep my Direct Debit?](http://help.freetrade.io/en/articles/8040027-i-m-changing-bank-can-i-keep-my-direct-debit.md)
- [Is there a limit to the amount I can top up via Direct Debit?](http://help.freetrade.io/en/articles/8040028-is-there-a-limit-to-the-amount-i-can-top-up-via-direct-debit.md)
- [Can I set up a Direct Debit from a non-linked bank account?](http://help.freetrade.io/en/articles/8040029-can-i-set-up-a-direct-debit-from-a-non-linked-bank-account.md)
- [I have an ISA and/or SIPP - if my Direct Debit is debited from my linked bank account before the end of the tax year, but arrives into my Freetrade account in the new tax year, which year will it contribute to?](http://help.freetrade.io/en/articles/8040031-i-have-an-isa-and-or-sipp-if-my-direct-debit-is-debited-from-my-linked-bank-account-before-the-end-of-the-tax-year-but-arrives-into-my-freetrade-account-in-the-new-tax-year-which-year-will-it-contribute-to.md)

### Your Investments

- [What stocks and exchanges are available on the app?](http://help.freetrade.io/en/articles/1794411-what-stocks-and-exchanges-are-available-on-the-app.md)
- [Do you offer fractional share trading?](http://help.freetrade.io/en/articles/1794461-do-you-offer-fractional-share-trading.md)
- [What are complex instruments?](http://help.freetrade.io/en/articles/7045041-what-are-complex-instruments.md)
- [Who can trade complex instruments?](http://help.freetrade.io/en/articles/7045039-who-can-trade-complex-instruments.md)
- [What is an appropriateness test?](http://help.freetrade.io/en/articles/7045043-what-is-an-appropriateness-test.md)
- [What criteria determine these instruments as 'complex'?](http://help.freetrade.io/en/articles/7045044-what-criteria-determine-these-instruments-as-complex.md)
- [What's an ETF?](http://help.freetrade.io/en/articles/1820139-what-s-an-etf.md)
- [The stock I'd like to buy isn't in the app. Can you add it?](http://help.freetrade.io/en/articles/2750623-the-stock-i-d-like-to-buy-isn-t-in-the-app-can-you-add-it.md)
- [Can I do short selling?](http://help.freetrade.io/en/articles/1661738-can-i-do-short-selling.md)
- [Do you offer futures trading?](http://help.freetrade.io/en/articles/1794426-do-you-offer-futures-trading.md)
- [Do you offer CFD trading?](http://help.freetrade.io/en/articles/1794465-do-you-offer-cfd-trading.md)
- [Why can't I find the stock I want to buy in the app?](http://help.freetrade.io/en/articles/5704999-why-can-t-i-find-the-stock-i-want-to-buy-in-the-app.md)
- [Do you offer options trading?](http://help.freetrade.io/en/articles/1794425-do-you-offer-options-trading.md)
- [How does Gain/Loss work with listed fractional shares?](http://help.freetrade.io/en/articles/4554050-how-does-gain-loss-work-with-listed-fractional-shares.md)
- [How is the average price per share calculated for listed fractional shares?](http://help.freetrade.io/en/articles/4554043-how-is-the-average-price-per-share-calculated-for-listed-fractional-shares.md)
- [Is there a minimum order limit?](http://help.freetrade.io/en/articles/4554029-is-there-a-minimum-order-limit.md)
- [Why did I get more or less fractional shares than the cash amount I put in?](http://help.freetrade.io/en/articles/4554026-why-did-i-get-more-or-less-fractional-shares-than-the-cash-amount-i-put-in.md)
- [Can I sell whole US shares?](http://help.freetrade.io/en/articles/4554022-can-i-sell-whole-us-shares.md)
- [How do I buy a US listed fractional share?](http://help.freetrade.io/en/articles/4554017-how-do-i-buy-a-us-listed-fractional-share.md)
- [What is a fractional share?](http://help.freetrade.io/en/articles/4554010-what-is-a-fractional-share.md)
- [What is a W-8BEN form?](http://help.freetrade.io/en/articles/2750651-what-is-a-w-8ben-form.md)
- [Can I hold US stocks in my ISA?](http://help.freetrade.io/en/articles/2750649-can-i-hold-us-stocks-in-my-isa.md)
- [Will you be adding more markets?](http://help.freetrade.io/en/articles/2750647-will-you-be-adding-more-markets.md)
- [Can I hold cash in USD?](http://help.freetrade.io/en/articles/2750645-can-i-hold-cash-in-usd.md)
- [Withholding Tax](http://help.freetrade.io/en/articles/5598411-withholding-tax.md)
- [Multi-fill Orders](http://help.freetrade.io/en/articles/5642664-multi-fill-orders.md)
- [European Limit Orders](http://help.freetrade.io/en/articles/5598410-european-limit-orders.md)
- [What are the maximum order limits for all markets available on the Freetrade platform?](http://help.freetrade.io/en/articles/5598406-what-are-the-maximum-order-limits-for-all-markets-available-on-the-freetrade-platform.md)
- [What are the European market trading hours?](http://help.freetrade.io/en/articles/5595710-what-are-the-european-market-trading-hours.md)
- [Can I purchase European stocks in Euros?](http://help.freetrade.io/en/articles/5595703-can-i-purchase-european-stocks-in-euros.md)
- [Who will execute European orders?](http://help.freetrade.io/en/articles/5595701-who-will-execute-european-orders.md)
- [What time will European queued orders execute?](http://help.freetrade.io/en/articles/5595696-what-time-will-european-queued-orders-execute.md)
- [How long does trade settlement take for European stocks?](http://help.freetrade.io/en/articles/5595684-how-long-does-trade-settlement-take-for-european-stocks.md)
- [How many EU markets and stocks will be released?](http://help.freetrade.io/en/articles/5595665-how-many-eu-markets-and-stocks-will-be-released.md)
- [Which transactions and securities are subject to the Italian Financial Transaction Tax \(FTT\)?](http://help.freetrade.io/en/articles/9464760-which-transactions-and-securities-are-subject-to-the-italian-financial-transaction-tax-ftt.md)
- [What’s a Real Estate Investment Trust \(REIT\)?](http://help.freetrade.io/en/articles/6514217-what-s-a-real-estate-investment-trust-reit.md)
- [What REITs are available to invest in on the Freetrade app?](http://help.freetrade.io/en/articles/6514221-what-reits-are-available-to-invest-in-on-the-freetrade-app.md)
- [How do I invest in REITs on the Freetrade app?](http://help.freetrade.io/en/articles/6514220-how-do-i-invest-in-reits-on-the-freetrade-app.md)
- [What are the different types of REITs?](http://help.freetrade.io/en/articles/6514218-what-are-the-different-types-of-reits.md)
- [How are REITs taxed?](http://help.freetrade.io/en/articles/6514223-how-are-reits-taxed.md)
- [What is a PID payment?](http://help.freetrade.io/en/articles/6514226-what-is-a-pid-payment.md)
- [When is my PID \(Property Income Distribution\) tax reimbursement paid to my ISA?](http://help.freetrade.io/en/articles/6514227-when-is-my-pid-property-income-distribution-tax-reimbursement-paid-to-my-isa.md)
- [Why is the tax on PIDs withheld in my ISA?](http://help.freetrade.io/en/articles/6514225-why-is-the-tax-on-pids-withheld-in-my-isa.md)

### Your Orders

- [What are spreads and does Freetrade make money from them?](http://help.freetrade.io/en/articles/2029770-what-are-spreads-and-does-freetrade-make-money-from-them.md)
- [How much can I invest at once?](http://help.freetrade.io/en/articles/1819921-how-much-can-i-invest-at-once.md)
- [Can I invest in an Initial Public Offering \(IPO\)?](http://help.freetrade.io/en/articles/5704995-can-i-invest-in-an-initial-public-offering-ipo.md)
- [What is settlement?](http://help.freetrade.io/en/articles/2750500-what-is-settlement.md)
- [What are limit orders?](http://help.freetrade.io/en/articles/4320365-what-are-limit-orders.md)
- [What's the difference between a Limit order and a Stop loss?](http://help.freetrade.io/en/articles/4321867-what-s-the-difference-between-a-limit-order-and-a-stop-loss.md)
- [What are Triggered limit and stop-loss orders?](http://help.freetrade.io/en/articles/4512076-what-are-triggered-limit-and-stop-loss-orders.md)
- [How many active Limit Orders can I have?](http://help.freetrade.io/en/articles/4320359-how-many-active-limit-orders-can-i-have.md)
- [How long can Limit orders remain active?](http://help.freetrade.io/en/articles/4319977-how-long-can-limit-orders-remain-active.md)
- [How can I place a UK Limit order?](http://help.freetrade.io/en/articles/4321768-how-can-i-place-a-uk-limit-order.md)
- [What is that High ESG Score collection?](http://help.freetrade.io/en/articles/4512084-what-is-that-high-esg-score-collection.md)
- [Reserving cash and stock for active Limit & stop-loss orders](http://help.freetrade.io/en/articles/5271078-reserving-cash-and-stock-for-active-limit-stop-loss-orders.md)
- [What order types are available?](http://help.freetrade.io/en/articles/4512082-what-order-types-are-available.md)
- [Why hasn’t my UK Limit order executed?](http://help.freetrade.io/en/articles/4512081-why-hasn-t-my-uk-limit-order-executed.md)
- [Why can US Limit and Triggered orders be cancelled before it expires?](http://help.freetrade.io/en/articles/4512074-why-can-us-limit-and-triggered-orders-be-cancelled-before-it-expires.md)
- [What is a stop-loss?](http://help.freetrade.io/en/articles/4320415-what-is-a-stop-loss.md)
- [Why is my UK Limit order queued?](http://help.freetrade.io/en/articles/4320587-why-is-my-uk-limit-order-queued.md)
- [How do I place a Limit Order?](http://help.freetrade.io/en/articles/6416902-how-do-i-place-a-limit-order.md)
- [What’s the difference between instant and queued orders?](http://help.freetrade.io/en/articles/2750592-what-s-the-difference-between-instant-and-queued-orders.md)
- [Is the price on the app the live market price?](http://help.freetrade.io/en/articles/2750572-is-the-price-on-the-app-the-live-market-price.md)
- [What is a recurring order?](http://help.freetrade.io/en/articles/6391351-what-is-a-recurring-order.md)
- [How do recurring orders work?](http://help.freetrade.io/en/articles/6391362-how-do-recurring-orders-work.md)
- [How can I place a recurring order?](http://help.freetrade.io/en/articles/6391360-how-can-i-place-a-recurring-order.md)
- [Can I cancel a recurring order?](http://help.freetrade.io/en/articles/6391361-can-i-cancel-a-recurring-order.md)
- [Can anyone set up recurring orders?](http://help.freetrade.io/en/articles/6391355-can-anyone-set-up-recurring-orders.md)
- [What would happen if my order gets rejected?](http://help.freetrade.io/en/articles/6391365-what-would-happen-if-my-order-gets-rejected.md)
- [Where in the app can I see my recurring order details?](http://help.freetrade.io/en/articles/6391363-where-in-the-app-can-i-see-my-recurring-order-details.md)
- [What happens if the stock is suspended or becomes unavailable to trade?](http://help.freetrade.io/en/articles/6391366-what-happens-if-the-stock-is-suspended-or-becomes-unavailable-to-trade.md)
- [What type of Freetrade account do I need to set up a recurring order?](http://help.freetrade.io/en/articles/6391352-what-type-of-freetrade-account-do-i-need-to-set-up-a-recurring-order.md)
- [What happens if I don't have enough cash to cover my recurring order on my investment date?](http://help.freetrade.io/en/articles/7970331-what-happens-if-i-don-t-have-enough-cash-to-cover-my-recurring-order-on-my-investment-date.md)
- [What happens if I invest on the 31st one month, and then there are fewer days in the following calendar month?](http://help.freetrade.io/en/articles/7970303-what-happens-if-i-invest-on-the-31st-one-month-and-then-there-are-fewer-days-in-the-following-calendar-month.md)
- [What happens if my recurring order is due on a weekend or bank holiday?](http://help.freetrade.io/en/articles/7970300-what-happens-if-my-recurring-order-is-due-on-a-weekend-or-bank-holiday.md)
- [How do I manage my recurring order?](http://help.freetrade.io/en/articles/7970295-how-do-i-manage-my-recurring-order.md)
- [Do you deduct tax?](http://help.freetrade.io/en/articles/2750601-do-you-deduct-tax.md)
- [What's Stamp Duty?](http://help.freetrade.io/en/articles/1820186-what-s-stamp-duty.md)

### Extended Hours Trading

- [What’s extended hours trading?](http://help.freetrade.io/en/articles/10266230-what-s-extended-hours-trading.md)
- [Who can use extended hours trading?](http://help.freetrade.io/en/articles/10266152-who-can-use-extended-hours-trading.md)
- [Can I trade all US stocks during extended hours?](http://help.freetrade.io/en/articles/10266352-can-i-trade-all-us-stocks-during-extended-hours.md)
- [What order types are available in extended hours?](http://help.freetrade.io/en/articles/10266382-what-order-types-are-available-in-extended-hours.md)
- [What are the risks of trading in extended hours?](http://help.freetrade.io/en/articles/10266432-what-are-the-risks-of-trading-in-extended-hours.md)

### Your Details

- [I want to update my personal details](http://help.freetrade.io/en/articles/2750676-i-want-to-update-my-personal-details.md)
- [I want to change my linked bank account](http://help.freetrade.io/en/articles/5704809-i-want-to-change-my-linked-bank-account.md)
- [How do I close my account?](http://help.freetrade.io/en/articles/2750677-how-do-i-close-my-account.md)
- [What if I move abroad?](http://help.freetrade.io/en/articles/2750679-what-if-i-move-abroad.md)
- [I want to update my address](http://help.freetrade.io/en/articles/2750675-i-want-to-update-my-address.md)
- [I want to update my email address](http://help.freetrade.io/en/articles/1922627-i-want-to-update-my-email-address.md)
- [Where can I find my Freetrade account number/reference?](http://help.freetrade.io/en/articles/6639146-where-can-i-find-my-freetrade-account-number-reference.md)
- [Why do you need my National Insurance number or National Identifier?](http://help.freetrade.io/en/articles/3769917-why-do-you-need-my-national-insurance-number-or-national-identifier.md)

### Your Statements

- [Can I rely on the CSV download of my Activity Feed to complete my tax return?](http://help.freetrade.io/en/articles/6627915-can-i-rely-on-the-csv-download-of-my-activity-feed-to-complete-my-tax-return.md)
- [In the CSV download of my Activity Feed, what items are considered transactions?](http://help.freetrade.io/en/articles/6627913-in-the-csv-download-of-my-activity-feed-what-items-are-considered-transactions.md)
- [Can I filter the information provided in the CSV download of my Activity Feed?](http://help.freetrade.io/en/articles/6627911-can-i-filter-the-information-provided-in-the-csv-download-of-my-activity-feed.md)
- [What information is included in the CSV download of my Activity Feed?](http://help.freetrade.io/en/articles/6627909-what-information-is-included-in-the-csv-download-of-my-activity-feed.md)
- [How do I download a CSV export of my Activity Feed?](http://help.freetrade.io/en/articles/6627908-how-do-i-download-a-csv-export-of-my-activity-feed.md)
- [How do I request a dividend statement?](http://help.freetrade.io/en/articles/6416977-how-do-i-request-a-dividend-statement.md)
- [What’s an activity statement and how can I request one?](http://help.freetrade.io/en/articles/6416976-what-s-an-activity-statement-and-how-can-i-request-one.md)
- [How can I see my monthly statement?](http://help.freetrade.io/en/articles/6416973-how-can-i-see-my-monthly-statement.md)

### Free shares

- [How do I refer a friend to earn a free share?](http://help.freetrade.io/en/articles/5703368-how-do-i-refer-a-friend-to-earn-a-free-share.md)
- [How do I get access to the free share referral programme?](http://help.freetrade.io/en/articles/6584225-how-do-i-get-access-to-the-free-share-referral-programme.md)
- [Why haven't I received my free share yet?](http://help.freetrade.io/en/articles/5703589-why-haven-t-i-received-my-free-share-yet.md)
- [When will I receive my free share?](http://help.freetrade.io/en/articles/5703587-when-will-i-receive-my-free-share.md)
- [What free share will I receive?](http://help.freetrade.io/en/articles/5703613-what-free-share-will-i-receive.md)
- [My friend sent me a referral link, how do I use it?](http://help.freetrade.io/en/articles/5703583-my-friend-sent-me-a-referral-link-how-do-i-use-it.md)
- [How many free shares can I receive?](http://help.freetrade.io/en/articles/5703607-how-many-free-shares-can-i-receive.md)
- [Can my free share be awarded to my ISA?](http://help.freetrade.io/en/articles/5703605-can-my-free-share-be-awarded-to-my-isa.md)
- [I signed up without using a referral, can I still receive a free share?](http://help.freetrade.io/en/articles/5703592-i-signed-up-without-using-a-referral-can-i-still-receive-a-free-share.md)
- [There are certain stocks I don’t want for ethical or personal reasons, can I swap?](http://help.freetrade.io/en/articles/5703608-there-are-certain-stocks-i-don-t-want-for-ethical-or-personal-reasons-can-i-swap.md)

### Treasury Bills

- [How safe are UK Treasury bills?](http://help.freetrade.io/en/articles/8699022-how-safe-are-uk-treasury-bills.md)
- [How does the weekly tender work?](http://help.freetrade.io/en/articles/8699027-how-does-the-weekly-tender-work.md)
- [When will the yield on a Treasury bill be fixed?](http://help.freetrade.io/en/articles/8699028-when-will-the-yield-on-a-treasury-bill-be-fixed.md)
- [Can I be sure that I will get my Treasury bills?](http://help.freetrade.io/en/articles/8699033-can-i-be-sure-that-i-will-get-my-treasury-bills.md)
- [Can Basic customers buy Treasury bills?](http://help.freetrade.io/en/articles/8699036-can-basic-customers-buy-treasury-bills.md)
- [Is there a minimum investment amount for UK Treasury bills?](http://help.freetrade.io/en/articles/8699038-is-there-a-minimum-investment-amount-for-uk-treasury-bills.md)
- [Can I cash out of a Treasury bill before its maturity?](http://help.freetrade.io/en/articles/8699041-can-i-cash-out-of-a-treasury-bill-before-its-maturity.md)
- [What happens on maturity?](http://help.freetrade.io/en/articles/8699044-what-happens-on-maturity.md)
- [Can I cancel my Treasury order?](http://help.freetrade.io/en/articles/8699976-can-i-cancel-my-treasury-order.md)
- [What changes are happening with UK Treasury bills?](http://help.freetrade.io/en/articles/9399181-what-changes-are-happening-with-uk-treasury-bills.md)

### Sale of Freetrade to IG Group 

- [Have my shares been sold?](http://help.freetrade.io/en/articles/11018646-have-my-shares-been-sold.md)
- [How much will I get?](http://help.freetrade.io/en/articles/11018648-how-much-will-i-get.md)
- [When will I get paid for my shares?](http://help.freetrade.io/en/articles/11018652-when-will-i-get-paid-for-my-shares.md)
- [What do I need to do to get paid?](http://help.freetrade.io/en/articles/11018654-what-do-i-need-to-do-to-get-paid.md)
- [Who are the paying agent\(s\)?](http://help.freetrade.io/en/articles/11018655-who-are-the-paying-agent-s.md)
- [What is Crowdcube’s process?](http://help.freetrade.io/en/articles/11018659-what-is-crowdcube-s-process.md)
- [What is Wilmington Trust’s payment process?](http://help.freetrade.io/en/articles/11018665-what-is-wilmington-trust-s-payment-process.md)
- [How do I know how many shares I sold?](http://help.freetrade.io/en/articles/11018667-how-do-i-know-how-many-shares-i-sold.md)
- [What about shares that I have under a Freetrade stock options plan?](http://help.freetrade.io/en/articles/11018672-what-about-shares-that-i-have-under-a-freetrade-stock-options-plan.md)
- [How were my shares sold to IG Group without me agreeing to the sale?](http://help.freetrade.io/en/articles/11018678-how-were-my-shares-sold-to-ig-group-without-me-agreeing-to-the-sale.md)
- [How is the price per share calculated?](http://help.freetrade.io/en/articles/11018683-how-is-the-price-per-share-calculated.md)
- [Why do the shares still show in Capdesk/Carta as belonging to me?](http://help.freetrade.io/en/articles/11018686-why-do-the-shares-still-show-in-capdesk-carta-as-belonging-to-me.md)
- [Were my shares EIS eligible?](http://help.freetrade.io/en/articles/11018690-were-my-shares-eis-eligible.md)

### Securities Lending

- [What happens if I don’t opt into securities lending?](http://help.freetrade.io/en/articles/6009327-what-happens-if-i-don-t-opt-into-securities-lending.md)

### Corporate and Regulatory Information

- [Corporate and regulatory information](http://help.freetrade.io/en/articles/6302986-corporate-and-regulatory-information.md)

### Freetrade - Sweden

- [How can I access Swedish FAQs?](http://help.freetrade.io/en/articles/6217245-how-can-i-access-swedish-faqs.md)
- [Why isn't my Unsettled Cash equal to the total of my Sell orders?](http://help.freetrade.io/en/articles/4532374-why-isn-t-my-unsettled-cash-equal-to-the-total-of-my-sell-orders.md)

### Dealing with a death

- [What are the first steps to take when somebody passes away?](http://help.freetrade.io/en/articles/10026137-what-are-the-first-steps-to-take-when-somebody-passes-away.md)
- [Where can I turn to for bereavement support?](http://help.freetrade.io/en/articles/10026144-where-can-i-turn-to-for-bereavement-support.md)
- [When a Freetrade customer passes away](http://help.freetrade.io/en/articles/10026147-when-a-freetrade-customer-passes-away.md)

### Gilts

- [What is a gilt?](http://help.freetrade.io/en/articles/10531388-what-is-a-gilt.md)
- [What types of gilts are there?](http://help.freetrade.io/en/articles/10531394-what-types-of-gilts-are-there.md)
- [What’s the difference between the nominal amount of a gilt and the price of a gilt?](http://help.freetrade.io/en/articles/10531397-what-s-the-difference-between-the-nominal-amount-of-a-gilt-and-the-price-of-a-gilt.md)
- [What impacts the market price of gilts?](http://help.freetrade.io/en/articles/10531402-what-impacts-the-market-price-of-gilts.md)
- [How are gilt prices quoted?](http://help.freetrade.io/en/articles/10531404-how-are-gilt-prices-quoted.md)
- [How are gilts different from other bonds?](http://help.freetrade.io/en/articles/10531409-how-are-gilts-different-from-other-bonds.md)
- [What is the difference between the dividend, the running yield, and the yield-to-maturity?](http://help.freetrade.io/en/articles/10531415-what-is-the-difference-between-the-dividend-the-running-yield-and-the-yield-to-maturity.md)
- [What are the tax implications of investing in gilts?](http://help.freetrade.io/en/articles/10531417-what-are-the-tax-implications-of-investing-in-gilts.md)
- [Who can trade gilts on Freetrade?](http://help.freetrade.io/en/articles/10531420-who-can-trade-gilts-on-freetrade.md)
- [Why invest in gilts?](http://help.freetrade.io/en/articles/10531424-why-invest-in-gilts.md)
- [Are gilts risk-free?](http://help.freetrade.io/en/articles/10531425-are-gilts-risk-free.md)
- [Are gilts the same as UK Treasury bills?](http://help.freetrade.io/en/articles/10531430-are-gilts-the-same-as-uk-treasury-bills.md)
- [Can I redeem my gilt earlier than the maturity date?](http://help.freetrade.io/en/articles/10531432-can-i-redeem-my-gilt-earlier-than-the-maturity-date.md)
- [On my contract note, there is a negative value for ‘Accrued interest’ or ‘Days interest’. Why is it negative?](http://help.freetrade.io/en/articles/10531433-on-my-contract-note-there-is-a-negative-value-for-accrued-interest-or-days-interest-why-is-it-negative.md)

### Customer Data Usage for Marketing

- [What is a lookalike audience?](http://help.freetrade.io/en/articles/11185622-what-is-a-lookalike-audience.md)
- [What data is being used?](http://help.freetrade.io/en/articles/11185630-what-data-is-being-used.md)
- [Will this affect the ads I see?](http://help.freetrade.io/en/articles/11185631-will-this-affect-the-ads-i-see.md)
- [Is this in line with data protection laws?](http://help.freetrade.io/en/articles/11185634-is-this-in-line-with-data-protection-laws.md)
- [Can I opt out?](http://help.freetrade.io/en/articles/11185639-can-i-opt-out.md)
- [Will anyone have access to my personal details?](http://help.freetrade.io/en/articles/11185641-will-anyone-have-access-to-my-personal-details.md)
- [How is my data protected?](http://help.freetrade.io/en/articles/11185645-how-is-my-data-protected.md)
- [Why is Freetrade doing this?](http://help.freetrade.io/en/articles/11185652-why-is-freetrade-doing-this.md)

## Svenska

### Insättningar och uttag

- [Hur tar jag ut pengar?](http://help.freetrade.io/sv/articles/6416898-hur-tar-jag-ut-pengar.md)