openapi: 3.1.0 info: title: Freshchat REST Accounts Conversations API version: v2 description: 'Best-effort OpenAPI 3.1 description of the Freshchat REST API v2 for managing agents, users, conversations, messages, channels, groups, and roles. Generated from public documentation; not an official spec. ' contact: name: Freshchat Developer Portal url: https://developers.freshchat.com/api/ servers: - url: https://{account}.freshchat.com/v2 description: Account-scoped base URL variables: account: default: api description: Account subdomain security: - bearerAuth: [] tags: - name: Conversations paths: /conversations: post: tags: - Conversations operationId: createConversation requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Object' responses: '201': $ref: '#/components/responses/Ok' /conversations/{conversation_id}: parameters: - $ref: '#/components/parameters/ConversationId' get: tags: - Conversations operationId: getConversation responses: '200': $ref: '#/components/responses/Ok' put: tags: - Conversations operationId: updateConversation requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/Object' responses: '200': $ref: '#/components/responses/Ok' /conversations/fields: get: tags: - Conversations operationId: listConversationFields responses: '200': $ref: '#/components/responses/Ok' components: schemas: Object: type: object additionalProperties: true parameters: ConversationId: in: path name: conversation_id required: true schema: type: string responses: Ok: description: Successful response content: application/json: schema: $ref: '#/components/schemas/Object' securitySchemes: bearerAuth: type: http scheme: bearer description: Bearer API token generated in the Freshchat admin console.