{
  "opencollection": "1.0.0",
  "info": {
    "name": "Freshdesk REST Agents Contacts API",
    "version": "2.0"
  },
  "request": {
    "auth": {
      "type": "basic",
      "username": "{{username}}",
      "password": "{{password}}"
    }
  },
  "items": [
    {
      "info": {
        "name": "Contacts",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "List all contacts",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://{domain}.freshdesk.com/api/v2/contacts",
            "params": [
              {
                "name": "page",
                "value": "",
                "type": "query",
                "description": "Page number for paginated results."
              },
              {
                "name": "per_page",
                "value": "",
                "type": "query",
                "description": "Number of results per page (max 100)."
              },
              {
                "name": "email",
                "value": "",
                "type": "query",
                "description": "Filter contacts by email address."
              },
              {
                "name": "phone",
                "value": "",
                "type": "query",
                "description": "Filter contacts by phone number."
              },
              {
                "name": "mobile",
                "value": "",
                "type": "query",
                "description": "Filter contacts by mobile number."
              },
              {
                "name": "company_id",
                "value": "",
                "type": "query",
                "description": "Filter contacts by company ID."
              },
              {
                "name": "state",
                "value": "",
                "type": "query",
                "description": "Filter contacts by state."
              }
            ]
          },
          "docs": "Retrieves a paginated list of contacts. Contacts can be filtered by email, phone, mobile, company, or state."
        },
        {
          "info": {
            "name": "Create a contact",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://{domain}.freshdesk.com/api/v2/contacts",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Creates a new contact in the helpdesk. At minimum, an email, phone, mobile, or twitter_id must be provided."
        },
        {
          "info": {
            "name": "View a contact",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://{domain}.freshdesk.com/api/v2/contacts/:contact_id",
            "params": [
              {
                "name": "contact_id",
                "value": "",
                "type": "path",
                "description": "Unique identifier of the contact."
              }
            ]
          },
          "docs": "Retrieves the details of a specific contact by ID."
        },
        {
          "info": {
            "name": "Update a contact",
            "type": "http"
          },
          "http": {
            "method": "PUT",
            "url": "https://{domain}.freshdesk.com/api/v2/contacts/:contact_id",
            "params": [
              {
                "name": "contact_id",
                "value": "",
                "type": "path",
                "description": "Unique identifier of the contact."
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Updates the properties of an existing contact."
        },
        {
          "info": {
            "name": "Delete a contact",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "https://{domain}.freshdesk.com/api/v2/contacts/:contact_id",
            "params": [
              {
                "name": "contact_id",
                "value": "",
                "type": "path",
                "description": "Unique identifier of the contact."
              }
            ]
          },
          "docs": "Soft-deletes a contact. The contact can be restored later."
        },
        {
          "info": {
            "name": "Restore a deleted contact",
            "type": "http"
          },
          "http": {
            "method": "PUT",
            "url": "https://{domain}.freshdesk.com/api/v2/contacts/:contact_id/restore",
            "params": [
              {
                "name": "contact_id",
                "value": "",
                "type": "path",
                "description": "Unique identifier of the contact."
              }
            ]
          },
          "docs": "Restores a previously soft-deleted contact."
        },
        {
          "info": {
            "name": "Merge contacts",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://{domain}.freshdesk.com/api/v2/contacts/merge",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Merges secondary contacts into a primary contact. The secondary contacts are deleted and their tickets are reassigned to the primary."
        },
        {
          "info": {
            "name": "Export contacts",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://{domain}.freshdesk.com/api/v2/contacts/export"
          },
          "docs": "Initiates an export of contacts and returns a job ID to check status."
        },
        {
          "info": {
            "name": "List all contact fields",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://{domain}.freshdesk.com/api/v2/contact_fields"
          },
          "docs": "Retrieves all default and custom contact fields."
        }
      ]
    }
  ],
  "bundled": true
}