{
  "opencollection": "1.0.0",
  "info": {
    "name": "Freshdesk REST Agents Satisfaction Ratings API",
    "version": "2.0"
  },
  "request": {
    "auth": {
      "type": "basic",
      "username": "{{username}}",
      "password": "{{password}}"
    }
  },
  "items": [
    {
      "info": {
        "name": "Satisfaction Ratings",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Create a satisfaction rating",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://{domain}.freshdesk.com/api/v2/tickets/:ticket_id/satisfaction_ratings",
            "params": [
              {
                "name": "ticket_id",
                "value": "",
                "type": "path",
                "description": "Unique identifier of the ticket."
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Creates a satisfaction rating for the specified ticket."
        },
        {
          "info": {
            "name": "List all satisfaction ratings",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://{domain}.freshdesk.com/api/v2/surveys/satisfaction_ratings",
            "params": [
              {
                "name": "page",
                "value": "",
                "type": "query",
                "description": "Page number for paginated results."
              },
              {
                "name": "per_page",
                "value": "",
                "type": "query",
                "description": "Number of results per page (max 100)."
              },
              {
                "name": "created_since",
                "value": "",
                "type": "query",
                "description": "Return ratings created since the given date-time."
              }
            ]
          },
          "docs": "Retrieves all satisfaction ratings across tickets, with optional filters for date range and satisfaction score."
        }
      ]
    }
  ],
  "bundled": true
}