{ "opencollection": "1.0.0", "info": { "name": "Freshdesk REST Agents Solutions API", "version": "2.0" }, "request": { "auth": { "type": "basic", "username": "{{username}}", "password": "{{password}}" } }, "items": [ { "info": { "name": "Solutions", "type": "folder" }, "items": [ { "info": { "name": "List all solution categories", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshdesk.com/api/v2/solutions/categories" }, "docs": "Retrieves a list of all solution categories in the knowledge base." }, { "info": { "name": "Create a solution category", "type": "http" }, "http": { "method": "POST", "url": "https://{domain}.freshdesk.com/api/v2/solutions/categories", "body": { "type": "json", "data": "{}" } }, "docs": "Creates a new solution category in the knowledge base." }, { "info": { "name": "View a solution category", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshdesk.com/api/v2/solutions/categories/:category_id", "params": [ { "name": "category_id", "value": "", "type": "path", "description": "Unique identifier of the solution category." } ] }, "docs": "Retrieves the details of a specific solution category by ID." }, { "info": { "name": "Update a solution category", "type": "http" }, "http": { "method": "PUT", "url": "https://{domain}.freshdesk.com/api/v2/solutions/categories/:category_id", "params": [ { "name": "category_id", "value": "", "type": "path", "description": "Unique identifier of the solution category." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Updates the properties of an existing solution category." }, { "info": { "name": "Delete a solution category", "type": "http" }, "http": { "method": "DELETE", "url": "https://{domain}.freshdesk.com/api/v2/solutions/categories/:category_id", "params": [ { "name": "category_id", "value": "", "type": "path", "description": "Unique identifier of the solution category." } ] }, "docs": "Deletes a solution category and all its folders and articles." }, { "info": { "name": "List solution folders in a category", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshdesk.com/api/v2/solutions/categories/:category_id/folders", "params": [ { "name": "category_id", "value": "", "type": "path", "description": "Unique identifier of the solution category." } ] }, "docs": "Retrieves all solution folders within the specified category." }, { "info": { "name": "Create a solution folder", "type": "http" }, "http": { "method": "POST", "url": "https://{domain}.freshdesk.com/api/v2/solutions/categories/:category_id/folders", "params": [ { "name": "category_id", "value": "", "type": "path", "description": "Unique identifier of the solution category." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Creates a new solution folder within the specified category." }, { "info": { "name": "View a solution folder", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshdesk.com/api/v2/solutions/folders/:folder_id", "params": [ { "name": "folder_id", "value": "", "type": "path", "description": "Unique identifier of the solution folder." } ] }, "docs": "Retrieves the details of a specific solution folder by ID." }, { "info": { "name": "Update a solution folder", "type": "http" }, "http": { "method": "PUT", "url": "https://{domain}.freshdesk.com/api/v2/solutions/folders/:folder_id", "params": [ { "name": "folder_id", "value": "", "type": "path", "description": "Unique identifier of the solution folder." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Updates the properties of an existing solution folder." }, { "info": { "name": "Delete a solution folder", "type": "http" }, "http": { "method": "DELETE", "url": "https://{domain}.freshdesk.com/api/v2/solutions/folders/:folder_id", "params": [ { "name": "folder_id", "value": "", "type": "path", "description": "Unique identifier of the solution folder." } ] }, "docs": "Deletes a solution folder and all its articles." }, { "info": { "name": "List solution articles in a folder", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshdesk.com/api/v2/solutions/folders/:folder_id/articles", "params": [ { "name": "folder_id", "value": "", "type": "path", "description": "Unique identifier of the solution folder." } ] }, "docs": "Retrieves all solution articles within the specified folder." }, { "info": { "name": "Create a solution article", "type": "http" }, "http": { "method": "POST", "url": "https://{domain}.freshdesk.com/api/v2/solutions/folders/:folder_id/articles", "params": [ { "name": "folder_id", "value": "", "type": "path", "description": "Unique identifier of the solution folder." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Creates a new solution article within the specified folder." }, { "info": { "name": "View a solution article", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshdesk.com/api/v2/solutions/articles/:article_id", "params": [ { "name": "article_id", "value": "", "type": "path", "description": "Unique identifier of the solution article." } ] }, "docs": "Retrieves the details of a specific solution article by ID." }, { "info": { "name": "Update a solution article", "type": "http" }, "http": { "method": "PUT", "url": "https://{domain}.freshdesk.com/api/v2/solutions/articles/:article_id", "params": [ { "name": "article_id", "value": "", "type": "path", "description": "Unique identifier of the solution article." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Updates the properties of an existing solution article." }, { "info": { "name": "Delete a solution article", "type": "http" }, "http": { "method": "DELETE", "url": "https://{domain}.freshdesk.com/api/v2/solutions/articles/:article_id", "params": [ { "name": "article_id", "value": "", "type": "path", "description": "Unique identifier of the solution article." } ] }, "docs": "Deletes a solution article from the knowledge base." } ] } ], "bundled": true }