# Freshdesk GraphQL API Freshdesk is a customer support and helpdesk platform developed by Freshworks. It provides a REST API (v2) as its primary programmatic interface. Freshdesk does not offer a native public GraphQL endpoint — all official API access is provided through the versioned REST API. The schema in `freshdesk-schema.graphql` is a conceptual data model derived from the Freshdesk REST API surface, provided for catalog enrichment, SDL tooling, code generation, and mock server use. **Endpoint:** No native endpoint - conceptual schema **Documentation:** https://developers.freshdesk.com/api/ ## References - Freshdesk REST API Docs: https://developers.freshdesk.com/api/ - Freshworks GitHub: https://github.com/freshworks - Base URL: `https://yourdomain.freshdesk.com/api/v2` - Authentication: API key (HTTP Basic — key as username, any string as password) - Freshdesk Developer Portal: https://developers.freshdesk.com/