openapi: 3.0.3
info:
  title: Freshteam Applicants Employees API
  description: 'The Freshteam API is the REST interface to Freshworks'' HR and applicant tracking (ATS) product. It covers the HRIS core (employees, custom fields, and organization structure), time-off (leave), recruiting (job postings), the ATS (applicants and candidate sources), and onboarding (new hires). Requests target an account-specific base, https://{domain}.freshteam.com/api, where {domain} is your Freshteam subdomain, and carry an account API token as a Bearer credential (generated in the UI under API Settings). List endpoints are paginated with page, sort, and sort_type query parameters and return total-objects, total-pages, and link response headers.

    STATUS - Freshworks has announced the end-of-life of Freshteam. New subscriptions and renewals are halted starting March 7, 2026; existing customers retain access, and thus API access, only through the end of their subscription term (reported through approximately April 2027). This document models the publicly documented API as it exists during the sunset window; new customers cannot obtain access.'
  version: '1.0'
  contact:
    name: Freshworks - Freshteam
    url: https://developers.freshteam.com/api/
servers:
- url: https://{domain}.freshteam.com/api
  description: Account-specific Freshteam API base
  variables:
    domain:
      default: your-account
      description: Your Freshteam account subdomain.
security:
- bearerAuth: []
tags:
- name: Employees
  description: Employee records, custom fields, and organization structure (HRIS).
paths:
  /employees:
    get:
      operationId: listEmployees
      tags:
      - Employees
      summary: List employees
      description: Lists employees in the account. Paginated via page, sort, and sort_type.
      parameters:
      - $ref: '#/components/parameters/Page'
      - $ref: '#/components/parameters/Sort'
      - $ref: '#/components/parameters/SortType'
      responses:
        '200':
          description: A list of employees.
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/Employee'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/RateLimited'
    post:
      operationId: createEmployee
      tags:
      - Employees
      summary: Create an employee
      description: Creates a new employee record.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Employee'
      responses:
        '201':
          description: The created employee.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Employee'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /employees/{id}:
    get:
      operationId: getEmployee
      tags:
      - Employees
      summary: Retrieve an employee
      parameters:
      - $ref: '#/components/parameters/IdPath'
      responses:
        '200':
          description: The requested employee.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Employee'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    put:
      operationId: updateEmployee
      tags:
      - Employees
      summary: Update an employee
      parameters:
      - $ref: '#/components/parameters/IdPath'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Employee'
      responses:
        '200':
          description: The updated employee.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Employee'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /employee_fields:
    get:
      operationId: listEmployeeFields
      tags:
      - Employees
      summary: List employee fields
      description: Lists the standard and custom fields defined on employee records.
      responses:
        '200':
          description: A list of employee fields.
          content:
            application/json:
              schema:
                type: array
                items:
                  type: object
        '401':
          $ref: '#/components/responses/Unauthorized'
  /branches:
    get:
      operationId: listBranches
      tags:
      - Employees
      summary: List branches
      responses:
        '200':
          description: A list of branches.
          content:
            application/json:
              schema:
                type: array
                items:
                  type: object
        '401':
          $ref: '#/components/responses/Unauthorized'
  /departments:
    get:
      operationId: listDepartments
      tags:
      - Employees
      summary: List departments
      responses:
        '200':
          description: A list of departments.
          content:
            application/json:
              schema:
                type: array
                items:
                  type: object
        '401':
          $ref: '#/components/responses/Unauthorized'
  /sub_departments:
    get:
      operationId: listSubDepartments
      tags:
      - Employees
      summary: List sub-departments
      responses:
        '200':
          description: A list of sub-departments.
          content:
            application/json:
              schema:
                type: array
                items:
                  type: object
        '401':
          $ref: '#/components/responses/Unauthorized'
  /business_units:
    get:
      operationId: listBusinessUnits
      tags:
      - Employees
      summary: List business units
      responses:
        '200':
          description: A list of business units.
          content:
            application/json:
              schema:
                type: array
                items:
                  type: object
        '401':
          $ref: '#/components/responses/Unauthorized'
  /teams:
    get:
      operationId: listTeams
      tags:
      - Employees
      summary: List teams
      responses:
        '200':
          description: A list of teams.
          content:
            application/json:
              schema:
                type: array
                items:
                  type: object
        '401':
          $ref: '#/components/responses/Unauthorized'
  /roles:
    get:
      operationId: listRoles
      tags:
      - Employees
      summary: List roles
      responses:
        '200':
          description: A list of roles.
          content:
            application/json:
              schema:
                type: array
                items:
                  type: object
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  parameters:
    Page:
      name: page
      in: query
      required: false
      description: Page number for paginated list results (default 1).
      schema:
        type: integer
        default: 1
    Sort:
      name: sort
      in: query
      required: false
      description: Field to sort the list by.
      schema:
        type: string
    SortType:
      name: sort_type
      in: query
      required: false
      description: Sort direction, asc or desc.
      schema:
        type: string
        enum:
        - asc
        - desc
    IdPath:
      name: id
      in: path
      required: true
      description: The resource identifier.
      schema:
        type: integer
        format: int64
  responses:
    Unauthorized:
      description: Authentication failed or the API token is missing or invalid.
    RateLimited:
      description: Rate limit exceeded. See x-ratelimit-remaining header.
    NotFound:
      description: The requested resource was not found.
  schemas:
    Employee:
      type: object
      properties:
        id:
          type: integer
          format: int64
        first_name:
          type: string
        last_name:
          type: string
        official_email:
          type: string
          format: email
        designation:
          type: string
        department_id:
          type: integer
          format: int64
        branch_id:
          type: integer
          format: int64
        reporting_to_id:
          type: integer
          format: int64
        status:
          type: string
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: 'Account API token generated in the Freshteam UI under API Settings, passed as Authorization: Bearer YOUR_API_TOKEN.'