{ "opencollection": "1.0.0", "info": { "name": "Freshworks Freshcaller Accounts Agents API", "version": "1.0" }, "request": { "auth": { "type": "apikey", "key": "X-Api-Auth", "value": "{{X-Api-Auth}}", "placement": "header" } }, "items": [ { "info": { "name": "Agents", "type": "folder" }, "items": [ { "info": { "name": "List all agents", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshcaller.com/api/v1/agents", "params": [ { "name": "page", "value": "", "type": "query", "description": "Page number for pagination." }, { "name": "items_per_page", "value": "", "type": "query", "description": "Number of items per page." } ] }, "docs": "Retrieves a list of all agents configured for the Freshchat account, including their availability status." }, { "info": { "name": "View an agent", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshcaller.com/api/v1/agents/:agent_id", "params": [ { "name": "agent_id", "value": "", "type": "path", "description": "The ID of the agent." } ] }, "docs": "Retrieves the metadata and availability status of a specific agent." }, { "info": { "name": "Update an agent", "type": "http" }, "http": { "method": "PUT", "url": "https://{domain}.freshcaller.com/api/v1/agents/:agent_id", "params": [ { "name": "agent_id", "value": "", "type": "path", "description": "The ID of the agent." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Updates the properties of an existing agent." } ] } ], "bundled": true }